"The rooms are clean and tidy, the living facilities are complete, and the service is warm and thoughtful. There are shopping malls and many specialty restaurants nearby. The transportation is convenient, and the bus stop is right in front of the hotel."
"An absolute nightmare to find and check in !
$200 “security deposit “ that they hold onto for so long is boarder line criminal . It’s more than the cost of the studio !
No sofa.
I won’t be returning"
"We absolutely loved the hotel. The gentleman on the service desk was so kind and helpful. We loved the room, good size and clean and well kept. The bed was made every day and fresh towels available when we needed them. Tea and coffee sachets topped up everyday. A coffee machine in the lobby was available for free drinks any time of the day. The only thing we would have liked, was the breakfast to be available until 10am and not 9am, there was place nearby to grab breakfast later though.
Location was approx 20mins walk from Southbank, which was amazing. Will be back for sure. Thank you for a wonderful stay."
"Meriton used to live in Brisbane, and this time I booked this hotel apartment near my daughter's residence. The apartment rooms are quite large, with complete facilities and convenient transportation. There is a bus stop within a 5-minute walk, and a shopping mall with restaurants and supermarkets in a 10-minute walk. It is very convenient."
"The hotel is located in the city center, parking is convenient, and there is a pizza shop downstairs. The hotel and apartment are mixed. The front desk gets off work at 6 pm. If you arrive late, you need to call and get the room card from the safe for self-check-in. , the hotel is different from domestic ones. It is not cleaned every day. It only provides necessary towels and garbage bags. The door closes loudly and loudly.
There are simple fitness equipment, a small swimming pool, and BBQ equipment, but the sanitary conditions are average."
"Place is amazing clean , fresh and of high standard .
But when it comes to booking and service this is another story .. for the money I paid to stay 2 night I thought this would be the perfect place to rest I’m 5 star style .. place yes , service a disaster. Firstly when I arrived at Swiss bel .. I went to reception to book in as I booked online a queen bed room he asked if I had a vehicle I said yes agreed to the $35 a night and he said he would just take it out of the bond I paid at end if that was ok I said yes perfect .. when I got up to my room it was 2 single I called reception and advised I had booked a queen bed and there is 2 singles he said oh the house keeper hadn’t changed the beds or didn’t look at booking , I asked if someone could just come up and fix .. he said there is noone to do this now come down and j will find another room for you . I went down stairs said I would go get something to eat and when I come back hopefully a room will be sorted. I came back he advised me that he had upgraded me and I asked if I could have the new key and I will switch rooms and come back down with the other key to save me bringing my luggage down and then back up again. I got to room and key didn’t work to go to 6th floor . So I brought my luggage down and told reception that key didn’t work . He said sometimes this happens with those keys /actually quite often said he would come up with me and check . Yes card did not work so he used his staff card to let me in said he would fix and come back . He came back 10mins later to test and it had been foxed . Not sure what the upgrade as as room was smaller than the first , had no shower gel (was empty container when I went into have a shower) thought it may have been replenished on next day with room
Clean still empty on second day and cleaner took face washers and never replaced them so I washed with shampoo and a hand towel .. when I came back on second day went to put card into open the car park and it didn’t work .. I went to reception to let them know I was trying to get into car park and the card doesn’t work, she (Asian lady) advised me that I hadn’t paid for parking .. I had to explain everything from the night before then asked me they will take it out of my bind I said yes that’s what I agreed with the night before . No apology just more interested in getting payment for parking. She added parking to
Card then said she would come out and make sure it worked as I said the night before man had to come
And make sure carry worked she forgot card for
The card so
Went back into get then came out .. followed me down then gave me a card .. I later received a phone call from a lady called Theresa asking how my stay was and I explain that it has been the most disappointing experience I have had ever ! Explained the above she said she would come and replace the shower gel and face washers I said it’s ok I have already had my shower used a hand towel and shampoo because I’m already in bed .. she said that I hope that my stay apologetic on my experience already , I hope it is better from now and if I need anything to contact her and ask for Theresa I said thank you I appreciated the call … then then 10
Minutes later she comes knocking on my door I have to get dress to answer the door she knocks again I said I’m coming
She is at the door with the shower gel and face washers getting me out of bed . I understand why she brought it but I told her I was in bed and I had already showered . So then I go to hand my key in to check out to be told I have outstanding parking I need to pay .. I advised Theresa that it is coming out of the bond payed and this has been told now to 3 people .. as I said place is absolutely fantastic.. apart from missing shower gel and tissues
Not sure what or how I was uograded as the room was smaller and no window as in first room
506 to 606"
"High cost performance, downstairs is the supermarket, close to the train station, the front desk is very warm, the original about 8 o'clock in the morning to go to the airport, and later started early, I want to leave early, told the front desk to get it right away, a few minutes will arrive."
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