Best Viti Levu Hotels

"The resort is very conveniently located, just close to everything. Inside the resort precinct there’s a dive shop which is great for divers. The resort staff are very hospitable with great services. Plenty of free activities provided everyday including fire walk, kava ceremony and fish feeding etc. Tours can be booked through the tour booking desk at reception. Highly recommended for travellers looking for diving and other outdoor activities."

"A very VERY strange experience here I must say.. I arrived at the 28 bed dorm room (even though trip.com said it was 10 bed) and there was no sign of any other life in the dorm at all. Most of the beds looked like they had been made months ago and nobody had slept in them since because they were covered in a layer of dust and dirt.. I went back to reception to ask what was going on and they said I’m the only one booked in so I just accepted it as it was. However, later on when I was sitting the bar a member of staff approached me and told me I had been upgraded (because supposedly the dorms weren’t clean due to a big group having checked out yesterday) so I ended up spending two nights in a luxurious Bure, the first night shared with someone else who was booked in for the dorms. The Bure was beautiful and spotless and I am very grateful for the upgrade. The outside shower was also very nice! The breakfast was excellent with lots to choose from! Eggs, sausages, beans, bread, cakes, yogurts, fruit, multiple cereals, tea, coffee and juice, one morning there were pancakes. The only downsides to this resort is they don’t have any activities or excursions of their own and they direct you to the hotel further along - I did snorkelling there which costs $75 - the whole thing felt rushed in my opinion and the trip wasn’t worth the money. We got barely any time in the water and there was no time to stop and observe anything, seemed like the guys on the boat just wanted to get it all over and done with as fast as possible."

"It’s good for families with kids. Very spacious and has all the amenities like stove, fridge, microwave, washing machine and dryer and etc. It’s very reasonably priced too. Unfortunately, the building is old and needs lots of work done. Not the cleanest either but a lot is due to the old building. I guess the cheap rate reflects this. The hotel next door charges double the price for a tiny room. If we compare to that, it’s a good deal. Reception staff were not friendly at all thou, it was disappointing as usually in Fiji you get friendly and welcoming staff everywhere. I gave 3 for service only because the night security guy was very nice and friendly, otherwise definitely 0 for service."

"I stayed here for two nights in a dorm, lodge 1. I had a top bunk and there wasn’t a railing so I was pretty worried about falling out. Also there weren’t any plugs inside the room - only one outside in the washroom area. Apparently the other dorm lodges do have plugs and railings though. Food is only at set times but was pretty reasonably priced! I had the split pea soup for dinner one night (5/5!) and a veggie curry the following (3/5) and a veggie burger for lunch (4.5/5). Complimentary breakfast was pretty basic but good enough! They had soy and almond milk available. There is a cute ethical shop/cafe nearby which is so nice but other than that I don’t think there’s much else within walking distance in terms of shops. The resort had daily activities to get involved with which is a bonus!! The pool was also very nice and the beach is great for snorkelling! My favourite part of the beach house was the shower in the washroom area attached to the dorm/lodge. It was an outside area but secluded and the shower pressure was insane!! And nice warm water. However, the toilet itself smelt pretty bad and I didn’t dare go near it."

"This is really the best hotel on the main island. We stayed here for shark diving. It's hard to describe the accommodation on the main island. It was a pleasant surprise to stay here. The hotel is very private and very suitable for bringing children. There is a babysitting service, a beach, and you can watch the sunrise. And you won't feel that there are too many people. Service: Good. I will introduce it to you after checking in. Restaurant: The taste is very good. The price of dinner is a bit high. We spent 310FJD for two people. I didn't order wine because of allergies. Activities: The hotel has a lot of activities, including yoga, paddle boarding, coral planting, etc. The Fiji Night at night is also very special. Spa: I had a spa, but the spa is not on the beach, which is a small disadvantage."

"Where do you start. Greeted us with sincerity and had bn upgraded. The Bures were beautiful, everything you need. But could have used a bigger fridge .Gardens were immaculate. Staff were amazing, kind, genuinely friendly. Went out of their way to know our names. At dinner we were welcomed with their welcome song. We stayed twice. We had already booked our timeshare for our second week and were very sad to leave. All the staff came together to sing Fijis good bye song ‘Isa Lei’ which brought tears to our eyes. Only spent three nights at our timeshare and rang Crusoes to say we were coming back. They welcomed us back with open arms. Snorkeling was great. Activities were pre organized for the next day. We loved every moment and we will def be coming back next year. We made lifelong friends"

"One of the best ways to increase customer satisfaction and encourage more reviews from guests is by providing excellent customer service. Make sure your employees are well-trained and know how to handle any situation that may arise. They need to go out of their way to help visitors where they can, from personally booking tickets to scheduling itineraries for their stay. If any stressful events occur, they must know how to remain calm and deal with it swiftly. Making your guests the highest priority will ensure they leave with a positive lasting impression, and your reviews will reflect this."

"Is really nice if u want escape from the crowd , very gd rest here as not much guest here , u can feel the peace here , and a very nice beach here with crystal clear water , the food here is stunning paradise food "