Mitsui Garden Hotels in Tokyo

The size of the rooms in the hotel description is overstated. You will be put in a closet smaller than Harry Potter's closet. And with a low ceiling. And they won't let you into the bathhouse if you have tattoos. I didn't like the experience, I had a better opinion of this chain.

Very well maintained and quite closed to Shinjiku Gyoen national garden. It’s absolutely among the best in terms of value for money and convenience, as well as the room size. There is a balcony attached to each room which is definitely the highlight of the hotel!

It is a very decent hotel in terms of price and location. Tokyo Tower, Ginza, and Tsuijiki are within short walking distance. The hotel offers various facilities. The Japanese bathrooms are located on the top floor. Although they are not big, they can accommodate about 10 people at a time and are very clean. There are 4 washers/dryers available on various floors, and they are quite often occupied. Make sure you check the availability via your the room TV facilities channel.

Checking into hotel was easy. Staff was helpful. Language wise still able to communicate with English. Lobby staff was attentive and will press the lift when I'm walking to that direction. I had informed the staff that I will need a late check out and was informed that they will only allow up to 12.30pm (normal check out time is 12pm). But during check out day, the staff had called to my room and informed me that check out time is past 12pm. And the words they used are not professional. Telling me that if I did not check out before 12.30pm, they will charge extra as per night. They will need to improve on this.

We had stayed in the hotel for 3D2N. The bedroom was clean and spacious. The view of the bedroom was absolutely stunning. Also, the hotel breakfast was excellent. There were a lot of choice from cold salad to rice and bread. We was able to select the a la carte before the buffet. We will definitely come back to this hotel when we travel to Tokyo. Highly recommended hotel choice for tourists!

Perfect Location!!! The room were comfortable, especially the bathroom, I love the Bath Tub 👍🏻Cleanliness !!! Don’t forget to enjoy the Public Bath on 2nd floor. Hotels provided Good quality complimentary water bottles 💧 If you feel tired in a Full Day Schedule, please book the restaurant at 2nd floor - SHARI. After a Big dinner, you can enjoy the Hot Bath. I highly recommend Mitsui Garden Hotel Ginza - Gochom for its cozy rooms, friendly staff, serene atmosphere and customer service. A big thumbs up!

The hotel embodies a traditional Japanese style, offering a quaint charm. While the facilities might not be the latest, the exceptional service more than compensates for this. Conveniently located, the hotel is surrounded by several convenience stores, ensuring essentials are always within reach. However, dining options are somewhat limited in the immediate vicinity, and the nearest subway station requires an 8-minute walk. A notable advantage is the tranquility of the area, likely due to its business district location, making it an especially comfortable choice for a stay in Tokyo.

Service was excellent. The guests’ luggage was kept in a room managed by the staff instead of an open area in the lobby like some hotels. The free snacks and drinks during 3-10 each day was a bonus too. Location was also fabulous.

Overall, the hotel is great—excellent room and location—but the cleanliness was horrible. Every corner of the room, behind the TV, the upper shelves, and under the sofa chair and table were ALL covered in dust. After I put my luggage on the rack, it was also covered in dust. We had the cleaning lady come to our room every day, but it didn’t help. She was very nice, but the cleaning was just………. I feel like the hotel doesn’t own a vacuum. The picture shows just one small area near the sofa chair; I can’t take more pictures because it’s just disgusting. We tried to clean a little by ourselves and avoided looking at the corners. 😫😫😫😫

Location: 9/10 The location is excellent, just 7-10 minutes from the metro station. On your way back to the hotel, you'll find supermarkets, restaurants, and convenience stores. Service: 8/10 The check-in process is efficient and prompt, with key cards prepared in advance. It takes about 5 minutes to complete the check-in. Facilities: 9/10 The hotel features a spacious communal bath on the rooftop, offering both indoor and outdoor areas for guests to relax. Room Size: 7.5/10 Typical of Tokyo accommodations, the room size is modest. It’s sufficient for storing two large pieces of luggage, but don’t expect much more space. 位置：9/10 位置優越，距離地鐵站僅需7-10分鐘。在返回酒店的路上，可以找到超市、餐廳和便利商店。 服務：8/10 登記入住過程高效迅速，房卡提前準備好。整個登記過程大約需要5分鐘。 設施：9/10 酒店在屋頂設有寬敞的公共浴池，提供室內和戶外區域，供客人放鬆。 房間大小：7.5/10 房間大小符合東京的標準，屬於適中。足夠放置兩件大型行李，但不應期待有更多空間。