Find 5-Star Hotels in Madrid

Amazing stay! We paid to upgrade to the room with Christmas market view and it was all worth it. The room is clean and spacious. Staffs are friendly and helpful. The location is very convenient. I’ll recommend to my friends and family coming to Madrid.

The location is nearby the train station.. The staff are very attentive n the house keeping was good. Room is big with bathtub, the king size bed is generally combination of 2 twin bed.. which is huge.. Breakfast is good.. especially the fresh press orange.. Had compliment a birthday cake as a gift. Had requested for the extension check out time with a very reasonable charges.

The hotel's location, facilities, rooms, and amenities are all perfect. The service level is generally good, although a few staff members fall short (some servers aren't as considerate, for example, their attitude when clearing plates at breakfast isn't very friendly, and their English isn't great). Otherwise, an overall score of 4.8 or higher would be no problem.

The hotel is magnificent,but before the reconstruction in the rooms was quiet.Now the room is not led by a soundproof door (seen under the door from the corridor),when guests in the corridor talk or when baggage or service carts are rolled,they are heard in the room.This is The only significant shortcoming of the hotel.

❗️ The door handles are very sharp metal, which I think would be dangerous in a slippery area like the bathroom, especially if you have children with you. For me personally been traveling quite a lot countries and stay different luxury or normal 4/5 stars hotels, it is the first time seeing this kinda unreasonable design. I cannot imagine what gonna happen if someone slipped.❗️ 😉 The room was of a good size, well maintained, the mattress was very comfortable, the smart curtains were nice, and free drinking water was provided every day. 😅 The hot water temperature was not high enough and the water pressure was a little lacking. 🤓Overall, it was a great opportunity to experience a 30-story restaurant, given that there aren't many high-rise buildings nearby. But for the same price, there might be more exciting options downtown.

This is a smart hotel with good transport links to the centre, However it is located in a bland business area with few local shops. The nearest supermarket, for example, is poorly stocked with no wine over €8 and a poor variety of fresh fruit. When we arrived at 3:00 p.m. the room was not ready until 4:00 p.m. The room was very clean and quiet as we had requested .We had asked for a double bed but were given two single beds pushed together. This was later rectified after we complained. There was no information in the room on how we could access Wi-Fi or any of the hotel amenities. There were tea making facilities but only two small pods of milk. Not enough for tea when we arrived and tea in the morning so we had to phone down .The pool was advertised as open but it was not. One good thing, the hotel provided umbrellas which was very welcome.

The hotel's location is absolutely fantastic, as it's integrated with a theater. It's right by Puerta del Sol, and the back exit makes it even closer. The entire hotel has a very artistic vibe, the interior environment is excellent, and the service is top-notch. Breakfast includes hot, made-to-order dishes, which is quite a good spread. There's also a bar upstairs with great views.

I stayed at this hotel for three consecutive nights. The room was very spacious and comfortable, and there was a supermarket conveniently located right outside. A particular highlight was their underground parking garage: the entry and exit points were very wide, allowing even large vehicles to maneuver in and out smoothly, and the parking spaces themselves were very generously sized. The only minor downsides were that the hotel facilities felt a bit dated, and the shower water pressure was quite low. However, the breakfast was excellent, offering a wide variety of choices. Overall, everything else was great – it was clean and the service was good.

We stayed at The Madrid Edition while celebrating my friend’s 40th birthday in Spain, and it was the perfect choice for the trip. From the moment we arrived, the experience felt special and well thought out. The hotel kindly surprised us with complimentary cava and a birthday cake, which was such a lovely touch and made the celebration even more memorable. We had also requested a flower arrangement in advance, and it was done beautifully—exactly as we had hoped. The location is another huge advantage. The hotel sits right in the middle of the city, making it extremely convenient to walk to restaurants, bars, and shopping areas. It made exploring Madrid effortless. What truly stood out was the staff. Everyone we interacted with was incredibly friendly, welcoming, and professional, which made our stay even more enjoyable. The only small downside was the room ambience lighting felt a little too dim at times. Aside from that minor detail, everything—from the lobby and facilities to the rooms—was excellent. Overall, we had a wonderful stay and would happily recommend The Madrid Edition to anyone visiting Madrid, especially for a special occasion.

This hotel's unique feature is that each floor is designed by a different artist, resulting in distinct and sometimes extreme styles. I deliberately booked two different rooms, staying 2 nights in each for a total of 4 nights, so I could experience them. The young lady at the front desk who checked me in at dawn was incredibly friendly and professional. She even encouraged me to visit the lobbies on different floors to experience their unique styles and noted my preferred floor for the room change. The issue arose the night before I was due to switch rooms. I spoke to the same front desk agent, asking if I could change rooms after 2 PM the next day, due to jet lag and needing time to pack my belongings. She generously agreed, stating it was fine since I was extending my stay rather than checking out, and my next booking was a suite. However, at exactly 10 AM on the day of the room change, someone repeatedly knocked on my door. Still asleep, I went to ask what was going on. It was a cleaner who apologized, saying they thought the room was already vacated. I explained I was changing rooms in the afternoon, and she left. Immediately after, I noticed the TV screen indicated 'no guest checked in,' and I couldn't watch any channels. The front desk called right away. It was a middle-aged woman who sounded very experienced, and she spoke with a stern tone: 'Your suite is ready, on the floor you requested. I'm sending someone with the key now; please move immediately. There's a guest waiting for your current room.' I told her I had confirmed with them last night that I would move in the afternoon, and I wasn't even out of bed yet. She immediately replied, 'No, that's not possible. We can't wait. I can send someone to help you pack and move.' Her attitude was awful. What's more, she didn't sound like a regular front desk agent; she seemed to be a manager. This kind of service is nowhere near five-star standard.