Madrid Hotels with Gym

The hotel is wonderful! It's very well-maintained, super clean, smells great, and everything is incredibly organized. The gym is huge, well-equipped, has air conditioning, and new machines. There's also a laundry room with new machines, a free water dispenser in the basement, and a vending machine with a good variety of options. The basement also has restrooms and a spacious, comfortable reception area for waiting. The garage requires prior reservation and has a fee, but it's very well-located and convenient. The hotel's location is fantastic, and undoubtedly one of its major strong points. I also want to give a special shout-out to Catalina, who is incredibly polite, attentive, and very meticulous. She takes care of the hygiene and cleanliness of the suites with great care and attention to detail. Her service is truly wonderful! I highly recommend this hotel, especially for families. It's a very comfortable, clean, organized place with excellent facilities. We had a wonderful experience!

Overall, the hotel's location is unbeatable 👍. It's about a 5-minute walk from the metro station, and you can even walk to the Royal Palace of Madrid, which is incredibly convenient for tourists. The front desk staff were very friendly and polite 😊, and the room itself was clean with no major issues. However, during my three-night stay, my towels were never replaced. It wouldn't have been a big deal if they just left them, but the most ridiculous thing was that I had hung a wet towel to dry, and the cleaning staff actually folded it back up and put it in its original spot. This caused the towel to develop a musty smell 🤢, which was really unpleasant. Additionally, the rubber seal on the shower door was loose and had come off, causing water to leak all over the bathroom floor when showering 💧. This made the entire floor wet, and the facility maintenance could definitely be improved. I hope the hotel can pay more attention to these details. After all, with such a great location, it would be perfect if the cleaning and maintenance were better 🙏.

The hotel's location, facilities, rooms, and amenities are all perfect. The service level is generally good, although a few staff members fall short (some servers aren't as considerate, for example, their attitude when clearing plates at breakfast isn't very friendly, and their English isn't great). Otherwise, an overall score of 4.8 or higher would be no problem.

The hotel location was so convenient in central Madrid, the breakfast was in excellent choices and quality with very reasonable price.  The roof top bar view was great and the gym facility was also good.  The staff members were all so friendly and helpful.  The room was very well-equipped with a mini fridge, a safe, a brand new kettle and an Illy coffee machine.  This made us like in the heavy especially after we came from the Passage House Hotel in Devon UK!   We would highly recommend this hotel to the potential guests who plan to visit Madrid.

I stayed at this hotel for three consecutive nights. The room was very spacious and comfortable, and there was a supermarket conveniently located right outside. A particular highlight was their underground parking garage: the entry and exit points were very wide, allowing even large vehicles to maneuver in and out smoothly, and the parking spaces themselves were very generously sized. The only minor downsides were that the hotel facilities felt a bit dated, and the shower water pressure was quite low. However, the breakfast was excellent, offering a wide variety of choices. Overall, everything else was great – it was clean and the service was good.

Our 4-day stay at Casa de las Artes, part of the Melia Collection, was truly unforgettable from the moment we arrived. It’s the perfect way to start a trip exploring Spain. The location is incredibly convenient, situated right near Atocha Station, making it easy to access and explore the city. Upon arrival, we were warmly greeted by the friendly staff, whose welcoming attitude immediately made us feel at home. Our room was spacious, beautifully designed, impeccably clean, and incredibly comfortable – a perfect retreat after busy days of sightseeing. The hotel exudes an artistic vibe, with stunning art pieces displayed throughout the property, adding to its charm. The common areas are equally impressive, especially the library, which looks absolutely magnificent and is a wonderful space to relax or read. The hotel’s facilities were plentiful and well-maintained, enhancing our stay. Breakfast was a highlight for us; the wide variety of delicious options satisfied both our appetites and our tastes. It’s definitely a must-try during your stay. Getting around Madrid from the hotel is incredibly easy—you can take the subway right outside, hop on a bus, or enjoy a scenic walk to various attractions. If I return to Madrid, Casa de las Artes will undoubtedly be my first choice for accommodation. Highly recommend for anyone looking for a boutique hotel with excellent amenities, friendly service, and a central location.

This was the best hotel of our entire Western Europe trip, offering great value for money. The room was spacious. Breakfast was incredibly rich and even included freshly squeezed orange juice, which costs over two euros for a small bottle at the M supermarket. There were many business guests, and there's a gym. It's a 10-minute walk to the metro station. The city center is about ten stops away by metro. The service was excellent; every time I went out to a bar, they'd refill my ice water for free. The cheapest 10-ride metro ticket was enough for my needs.

• Service: Very inconsistent not particularly polite - asked the morning shift for box tissue and they said no but the evening shift sent it. - asked the evening shift if bottled water will be refilled, they said it is done every 3 days but didn't receive it. Called and the morning shift said (quite rudely) only on the first day and not the third day. • Location: About 20-30 min bus ride to main attractions Overall, if you can find somewhere better, please do so.

Hard Rock Hotel is conveniently located a short walk from Atocha station. The entrance has steps, and staff kindly helped with our large luggages when we went inside to ask. The lobby looks trendy and welcoming at check-in. We booked a 4-night stay in a family room for two. Paying extra, we chose family room with two washing basins, as shown on their website and confirmed verbally at check-in. However, the room given had an extra rollaway bed set up and only one basin. After reminding front desk that we didn’t need the extra bed and specifically requested two basins, there was some delay—possibly due to language barriers. Eventually, the front desk agreed to rearrange our room. We appreciated this gesture, though initially the staff seemed reluctant, repeating “it is set up like that” and showing blank faces. I had to be assertive to explain that the extra bed defeats the purpose of paying more for extra space. Hotels should understand that some guests pay extra for bigger rooms without needing extra beds. Flexibility to remove the bed would improve guest experience. If I had known, I might have paid less for a standard room. In the end, they moved us to a room without the extra bed and with two sinks. While the staff handled this without smiles, they were friendly and responsive during the rest of our stay. This was my first time at Hard Rock Hotel, and perhaps cultural differences influenced the front desk’s reaction. The room itself was spacious, clean, and well-appointed with tea, coffee, and a daily bottle of water. Though bar noise was audible from downstairs, it was not disturbing, and earplugs were provided. Housekeeping was always friendly and smiling. Overall, Hard Rock Hotel has excellent facilities. I’m unsure if I’d return, but the quality of the hardware is good. Hard Rock Hotel 距離 Atocha 車站步行不遠，10分鐘左右就到。門口有樓梯，我哋自行找了員工幫忙提行李入內。行入酒店大堂見時尚形格。 我哋預訂了四晚家庭房，比標準房貴一點因想多一點空間。並經酒店網頁宣傳圖見此房形有兩個洗手盆，我辦理入住時口頭提醒。但入到的房間已有多一張折疊床，且只有一個洗手盆。致電接待我哋二人不需要額外床，且特別要求兩個洗手盆後，因語言障礙可能溝通較慢，前台最終同意調整房間。 我哋感激有安排，但起初員工態度似乎有些抗拒，還說「額外床就是這樣安排的」，臉上毫無表情。我必須堅持解釋，多出來的床反而讓付費多出空間變得無意義。酒店應該理解或有單人住客會想選擇較大空間房形。能夠靈活移除或調整額外床會提升客人體驗。 最後，前台換了沒有額外床且有兩個洗手盆的family room房間。雖然當時處理時員工面無表情，但整體服務期間他們都友好且回應迅速。這是我第一次入住 Hard Rock Hotel，或許文化差異讓前台員工對這類服務顯得不自在。 房間本身寬敞乾淨，配置有茶包、咖啡及每日一支水。雖然能聽到樓下酒吧的聲音，但不影響休息，床邊還有耳塞。客房房務人員總是帶著笑容，非常親切。 總體來說，Hard Rock Hotel 硬體設施優秀，但暫時不確定會否再次入住。

Love the theater theme throughout the hotel. The spiral staircase is a work of art, and the overall atmosphere is very sophisticated and chic. It really stands out from standard chain hotels. On the location: Perfectly situated on Gran Vía! I was able to walk to almost everything. Near Callao, Sol, and the Royal Palace are just minutes away. The reception staff were very welcoming and extremely helpful, which made the stay even better. Many thanks to Roberto and Patricia at the front desk for their exceptional service. Roberto was incredibly helpful with recommendations and arranging luggage storage while I continued my trip to Morocco. Patricia’s warm personality, efficiency, and attention to detail truly stood out from organizing my wake-up call to advising on the best route to the airport to avoid morning traffic. Always kind and smiling, she really makes you feel at home. Lastly, a big thank you to the lady for arranging help with my two large pieces of luggage, and to another gentleman at reception who made my check-out seamless. I forgot their names. But I highly recommend this hotel not only for its excellent location, but also for its stylish art deco and theater-themed rooms, which I find very stylish and defo a nice break from the standard and generic hotel decor standards. Especially the staffs who truly make me feel at home.. Thank you!