Find 5-Star Hotels in Jinan

After our May Day trip to Dongying and Weifang, we passed through Zhangqiu on our way back to Shanxi. We found this unique B&B online and were quite taken by it. Overall, the B&B has a lot of character. Our family of six booked two rooms, and they thoughtfully placed us in the same courtyard. The courtyard is beautiful, with a camping table and a rocking chair. The rooms are Japanese-style with a balcony, offering lovely views of the stream and flowers – truly a secluded retreat away from the city. The kids absolutely loved it. The breakfast was simple but well-balanced and nutritious; the 'nine-grid' breakfast was quite novel. The room also had a small tub for soaking, though we weren't sure if it was a hot spring; it didn't quite feel like one. As for drawbacks, the room was a bit small, and there was no table or cabinet for placing items (aside from a wardrobe for hanging clothes), so there wasn't much space for other odds and ends. Luckily, we didn't have too many things. The toilet was electric. It's a very poetic place, and if the price is right, I highly recommend staying here.

The hotel staff were excellent, and everyone was very polite. The room was quite clean, with no obvious stains in the common areas. The overall environment was decent. While dining options nearby were limited, a major plus was the subway entrance being practically inside the hotel. The facilities were mostly complete, but the signage from the main building to the fitness center was unclear. Since it was raining that day, I had to walk outside to get there, which was quite cold.

This hotel is absolutely a quality establishment. The room amenities are all high-quality, clearly reflecting their intention to create a premium hotel experience. The staff across all departments are very enthusiastic, which is truly commendable. Plus, the various small gifts felt genuine and not forced. I especially want to mention the breakfast; it's incredibly thoughtful. Not only is there a wide variety, but every dish is prepared with care. I highly recommend it; the tables are clean, and I ate until I was full. I feel like there are still many unique dishes I didn't get to try, so I'll definitely be back next time. A few minor issues: first, the butler added via WeChat wasn't always responsive in real-time. It might be better to allow guests to add the front desk's WeChat directly so that evening hours aren't an issue. Second, the sound insulation in the room was a bit problematic, and the pillows were indeed too high. However, the pros far outweigh the cons; the downsides are negligible. It's highly recommended. Aside from not having a big brand name behind it, it's definitely the top choice for anyone who values quality hotels.

We moved rooms twice but we did not get a perfect room. The rooms smell like cigarettes even when we requested for a non smoking room. The bathtub is clogged and won’t drain. The staff seemed bothered when we asked for help. I know it is hard to accommodate English-speaking travelers, we used translator apps to communicate, but their faces seemed annoyed at us. Though, the breakfast buffet is great. Will not be back.

The room was clean and tidy, but the TV was awful. The pool must have been rented out because it was so dirty. There were no regular channels, just infomercials. I've never seen anything like it! If they don't improve their management, they'll definitely go out of business! The price was around 400 yuan, which is cheap, but the service needs a lot of improvement.

I have to commend the hotel's switchboard operator! The call was answered quickly, the voice was gentle and polite, and transfers to rooms and departments were efficient and seamless. Queries were handled patiently and thoroughly, responses were prompt, and the entire process was professional and proper. Just one phone call was enough to experience Hilton's high-quality service – an excellent experience. They are always ready to help. The hotel scenery is fantastic, definitely worth staying.

Although very few people can speak English, the staff members made it so easy for me to know where to go for breakfast and helping me with everything I asked or needed. The hotel is situated in the most beautiful scenic area and has great facilities. There is even a Starbucks in the hotel. I met one of the managers named Eddie and he can speak English. He was kind and friendly and said that if I need any assistance I can ask the front desk to contact him and he will help me. The breakfast was delicious with so many different options to choose from. I would’ve stayed there for a week if I could. Amazing experience. Thank you to all the staff members, you made it so easy.

I chose this Sheraton because I was going to a concert in Jinan and it's really close to the Olympic Sports Center. The location is super convenient, just a 10-20 minute walk, and there are lots of great restaurants nearby. This time, I specifically booked an executive suite to enjoy the executive lounge benefits. They have afternoon tea from 2 PM and light dinner options after 5 PM – you can definitely get a full meal there. Breakfast was also excellent, with a wide variety of choices. Their desserts are particularly good! Since it was the Dragon Boat Festival and a concert weekend, the hotel was packed, but the service was still top-notch. Before check-in, staff reached out to ask about our needs, and you could contact them for anything during your stay, which was incredibly convenient. A special shout-out to our service staff, Caroline, who was truly available 24/7 and responded super quickly. We had a fantastic experience throughout our stay – highly recommend!

The hotel facilities are relatively new and well-equipped, and the room layout is practical. They even upgraded our room type due to special circumstances. The breakfast at the restaurant was decent and met our basic needs. As a five-star hotel, it offers great value for money overall and comes highly recommended.

The room was very clean, and the staff were incredibly welcoming. This old-school hotel really maintains its quality! They even had little emotional value cards in the mineral water section – the service really goes above and beyond these days! My package included an afternoon tea, but since my schedule didn't allow for it, the front desk very kindly changed it to breakfast for the next day. The handmade steamed buns at breakfast were especially delicious! The pancakes were also quite unique. Overall, a great stay!