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Stayed 3 nights , had 2 nights booked and decided to book a day early , unfortunately they could not give us the same twin room , so we settled on the king Riverview room. The staff were great accommodated the situation with no fuss taking our bags for.the short window between transfer of rooms. They really looked after us as we went out however as.mentioned they quickly got the room ready. The rooms are spacious clean have a great outlook and bathrooms are well designed and the decor is wonderful Hard to fault really , the spa, sauna steam room and a good gym. Maybe the pool which is more than sufficient, but hard to do laps if that is your thing Location next to the station , great , stadium a short walk Excellent

Very happy with the service regarding my order for additional services - eg surprise flowers and a birthday cake. All was very well communicated and the execution was exceptional - was a lovely surprise for my partner. Breakfast was also delicious. Thank you Grand for making our stay truely memorable.