Family friendly Hotels in Adelaide

Wonderful stay, great hotel, comfortable, bed and pillows, Conveniently, located close to everywhere. Breakfast was excellent with a huge variety of healthy and non sugar options. Staff are friendly and efficient Lisa. the barrister is an asset to the Hotel, she makes an excellent cappuccino, the way it should be made, perfect start to the day. Well done Adrian and Lewellyn, I will return.

Really good location just near the Central Market. Big room size and modern.

Do NOT GO to the restaurant, Koomo, on the 10th floor for dinner. The worst service we have had in any Crowne Plaza, or in any restaurant in Adelaide, and the most incompetent management to fix a very trivial issue. Last night my wife and I had booked a table for 6 people - two clients and two colleagues from Sydney and Perth.  The restaurant was about half full when we arrived. There were only 2 waitresses working in the restaurant, and it took us more than half an hour to be given menus, and a wine order to be taken.  It took another 20 minutes, after asking many times, for our food order to be taken. Two of our guests ordered a la carte from the menu,  and the other four wanted to try the ”tasting menu” - more expensive than the al la carte menu, with various preset courses. This is where things really started to go wrong. The tasting menu consisted of a choice between beef and chicken. Three people wanted beef and the other person wanted chicken.We were told by the waitress that the kitchen would not cook only one chicken for one person, and that two people would have to have this - in other words the four people could be served either all beef, or 2 chicken + 2 beef, but not 1 chicken and 3 beef. We really thought the waitress was joking, but realised she was serious. We asked her, very politely, if she could have a word with the kitchen and try to arrange this ”difficult” request. Some 15 minutes later the waitress returned and told us that it was not possible and the kitchen was not prepared to cook only one portion of chicken - it must be two portions and somebody else in our group wanting beef should cancel his beef and eat chicken instead. We asked to see the manager to see if he could sort this out, and very clearly told the waitress that if we could not get the food we wanted from the menu, then we would leave and go to another restaurant. No manager came to see us, but the waitress returned and told us that she had discussed with the manager and that the kitchen still refused to cook only one portion of chicken. We were not impressed. We paid the bill for the wine,  put on our coats and left the restaurant. As we were leaving someone from management (hotel or restaurant?) came to us and asked if we could reconsider and stay, and he would ”try” and convince the kitchen. Too late - our first experience of trying the Koomo restaurant had already been spoiled - poor service from the beginning and no feeling whatsoever for handling customers, and not any attempt to fix the very minor point of what we wanted to order by the management, until we were actually leaving.  I do not blame the waitress - she was caught in the middle with no support from the kitchen staff or the management. This is absolutely a management issue - one of making sure that all staff are trying their best to give good service to their customers, especially if the restaurant is selling itself as a high end one. Needless to say none of the six of us will go back,  and a

I have stayed at this hotel a number of times and have thoroughly enjoyed all my previous stays but on my most recent stay I found that standards had severely declined in multiple respects. Upon arrival there were no staff at the driveway to assist to unload the luggage as there are usually. Upon entering the hotel lobby, I found all reception desks unattended. After waiting a few minutes, a staff eventually arrived. As an Accor platinum member, I have always been upgraded to a suite at this hotel on all my previous stays. I asked about the availability of a suite upgrade for this stay but was informed by the staff that there were none available. I accepted that because I understand that upgrades are subject to availability. However, when I checked the availability of suites for my stay dates immediately after check-in, I found that there were multiple suites available. So the staff had lied to me. I discussed the matter with Heath Varcoe, the Guest Experience Manager. Heath said that upgrades for Accor platinum members were only to the next room category and also dependent on factors other than availability, without elaborating on what those other factors were. I feel that as an Accor platinum member who has stayed at this hotel on numerous occasions, the hotel should do their best to offer a suite upgrade if possible, as they have on all my previous stays. I asked Heath if I could get the contact details of a staff in the reservations team so I could check with them when planning future stays regarding the likelihood of a suite upgrade being available. Heath said he would check and get back to me before I checked out, but I have never heard from him, despite asking the staff on check out to follow up with Heath. It has now been a few months. I was assigned to a small room which had an awkward ‘open plan’ design with a bathtub placed awkwardly in the middle of the room. The sliding door to the bathroom was difficult to open and close and did not actually afford much privacy as you could still hear everything going on in the bathroom when it was closed. Also, it seems the hotel has replaced the Dyson hairdryers with el-cheapo brand ones which look like they are from a $2 store. They do not fit with the image of Sofitel as a luxury hotel. There was also no portable speaker in the room as there usually is. At the breakfast buffet at Garçon Bleu I found that there were no chicken sausages as there had been on all my previous stays, only pork ones. Because I do not eat pork, I raised this with the staff and was informed that they had run out but they would have them the next day. But the next day when I went back there were still no chicken sausages. So I decided to visit Club Millesime for breakfast instead, and strangely found that they did actually have chicken sausages there. But they were not the full-size ones that were available previously, rather, they were small, cocktail-size ones. I hope they bring the full-size ones back, because

All good Will definitely book again on my next visit Will definitely recommend to other who need a good quality hotel

Excellent Staff and location, very clean and spacious room. The only thing I would suggest is an improved room food storage refrigeration unit and the addition of a microwave. However this would not be an issue if you intend to dine out. Other than that I highly recommend the Majestic Roof Garden Hotel for your stay in Adelaide.

My son helped us book the hotel. He said the house was newly built. The room is not very big (compared to other city hotels in Australia), but it is not crowded for four adults. All facilities are available. There is a building being built opposite, and the hotel left tips in the room informing them of the construction site working hours, etc., which was very thoughtful and considerate. It's just a short walk to Chinatown and the Central Market, which is very convenient.

Very professional staff with a great product. I had no issues with anything. My room was well equipped, spacious and more important clean. As I travel on business I like a cup of tea in my room. Couldn’t find any teabags even though there was milk in the fridge. I would have appreciated a cold bottle of water supplied in the fridge.

I recently stayed at the Adina for a week long work trip. I was really impressed with the Premier 1Bdrm Apartment that I booked. It was furnished with everything I needed for my stay, the apartment was large and well appointed, especially the kitchen. Bed was comfortable and heating worked well. Apartment was cleaned daily and staff were very helpful and friendly. WIFI was reliable for the various video conference calls. The Adina is centrally located, close to malls, grocery and loads of restaurants and bars. Will definitely stay here again.

Great central spot in the city with easy access. Good Car park for security Pool area was great We are returning customers and again completely enjoyed our stay 👍