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It was a very pleasant experience staying at Kimpton the Shane. Home keeping was done everyday. Nice toiletries were provided, replaced as requested/required. We were there to visit the city but it also could be a nice spot for staycation as they have a lot of options of room service along with a bar and restaurant attached!

”Everything was absolutely amazing! Clean rooms, great service, and a perfect location. A special thanks to the reception team—even after we checked out, they were incredibly kind and provided us with a quiet space to pray. Highly recommend this hotel to everyone!” (Hammasi mutlaqo ajoyib edi! Toza xonalar, zo'r xizmat va ideal joylashuv. Reception jamoasiga alohida rahmat—hatto check-out qilib bo'lganimizdan keyin ham, juda xushmuomila bo'lishdi va bizga namoz o'qib olishimiz uchun tinch joy qilib berishdi. Bu mehmonxonani hammaga tavsiya qilaman!)

The hotel was very clean. Love the elevator level selection pad. The staff was extremely friendly. It’s easy to retrieve your vehicle from valet even when you’re going to return. Although, I suggest Waymo. Those things are everywhere and the hotel’s location is central to everything to do with the arts. The High Museum, The Fox Theatre, and The Shakespeare Tavern Theatre are must sees while you are there. And don’t forget to get breakfast at the hotel. It’s delicious! Ask for Tyler 😊, she’s amazing.

Nice hotel apartment, across from Civic Center station with underground parking. Very good service from front desk staff. A lovely space with coloring area in the lobby, restaurant are precursor to the apartment: full kitchen, living room, dining area, two tvs, balcony and bedroom, kind of classic Marriott style. But unlike Marriott there were no extra towels, bathrobes, slippers or toiletries beyond soap and shower cap. The restaurant hours on the key are incorrect. The restaurant closes at 930pm although front desk said only the kitchen closes at 945pm. Anyway the mix up led to none of our interactions with the reticent restaurant's staff for room service. The restaurant takes a daily siesta too, though the key says weekends only. The 12 doesn't let Door Dash come to the apartment, only the lobby. However, 12 Staff will deliver if anyone's available; otherwise you have to go to the lobby. All in all, it was a very pleasant stay.

The Service was great everyone was respectful, room was very clean and housekeeping was very nice and quiet and gave us everything we need. The cons of the service we weren’t allowed to eat breakfast unless we paid, certain amenities in the room didn’t work, & we didn’t have a microwave. Overall if you’re doing a short stay about a week 8/10.

This is not my first time here , I used to be very nicer when it was Thompson , now the service is very bad specially, the guy who fill out the bar inside the rooms he’s very very rude .

Overall, the hotel is still quite good. Opposite is the FOX Theatre, and there are plenty of food to eat. I was pleased to find that I could walk to the former residence of Margaret Mitchell. I was even more pleasantly surprised to find that this hotel has a long history. At that time, Vivien Leigh and Clark Gable lived, and Margaret Mitchell also jumped there. Dance. Good feelings multiply.

Very nice newer hotel. Service was ok. Security arrived quickly to reset the safe, though the maintenance staff couldn't fix my dripping shower faucet. They showed up right away, misdiagnosed the problem and said it would stop over time. It didn't. When I notified the front desk the next morning, they assured me that maintenance would be there to fix it. They never showed up again. Three days of hearing a dripping shower faucet... Oh yeah, and don't get a room on the second floor near the fitness center. Gyms bros too weak to properly put down dumbbells. *****s letting them drop and thus rattling everything on the floor at all hours of the day and night.

The place and location are both nice for a short stay, room was a bit smelly but nothing crazy. internet was not good at all. I recommend this one as cost effective place.

Super kind staffs nice rooms perfect fitness room You cannot demand more for this price 100% satisfied