Read genuine traveler ratings & reviews to find your perfect stay.
9.0/10
Great
GGuest UserOur stay was very comfortable, the hotel is absolutely beautiful! The service was ok, as some of the staff were not very welcoming. Those standing at the door (the first face visitors see) stand in a staunch, serious manner, and do not even offer a greeting, smile, nod, nothing. You are not even acknowledged. I guess it depends on who you are. The front desk workers were always pleasant and attended to questions/ requests with a smile. My family and I enjoyed the food at the Nest restaurant, as we ate there several times during our stay. Overall, we enjoyed Signia by Hilton. The only thing I didn’t appreciate was being made to feel that we were not welcomed.
GGuest UserIt was a very pleasant experience staying at Kimpton the Shane. Home keeping was done everyday. Nice toiletries were provided, replaced as requested/required. We were there to visit the city but it also could be a nice spot for staycation as they have a lot of options of room service along with a bar and restaurant attached!
SSinlenmezLocation is very good. The hotel has a pivate parking for 25 USD/ day, so you don't need to worry about where to park. There are many restaurants and cafés around, also Marshall's, Five Under are in the neighborhood if you like shopping. There is also Publix Market just in 2 mins by walking. The breakfast is good enough to start a day. And the people are always helpful and kind. The room is quite comfortable. There is a microwave, a little fridge and a coffe-maker inside the room. The only missing for us was the safe. There was no safe inside the room. Also the housekeeping is done once in two days, but if you ask in the morning they change the sheets and towels regardless the day.
We stayed here with 2 little buddy loved a lot. If we visit Atlanta one day again, I definitely check this place.
LLorena CNice hotel apartment, across from Civic Center station with underground parking. Very good service from front desk staff. A lovely space with coloring area in the lobby, restaurant are precursor to the apartment: full kitchen, living room, dining area, two tvs, balcony and bedroom, kind of classic Marriott style. But unlike Marriott there were no extra towels, bathrobes, slippers or toiletries beyond soap and shower cap.
The restaurant hours on the key are incorrect. The restaurant closes at 930pm although front desk said only the kitchen closes at 945pm. Anyway the mix up led to none of our interactions with the reticent restaurant's staff for room service. The restaurant takes a daily siesta too, though the key says weekends only. The 12 doesn't let Door Dash come to the apartment, only the lobby. However, 12 Staff will deliver if anyone's available; otherwise you have to go to the lobby.
All in all, it was a very pleasant stay.
JJANGConvenient location for access to downtown and to travel outside city limits but facilities are quite old without proper repairing. Staff was kind but still somewhat behind comparing with other Hilton sites. Valet system is not well being operated.
GGuest UserThe entrance to get to the front desk if your driving is on the side street, they offer parking but it’s $40 per night (kind of expensive), my first interaction wasn’t pleasant because the guest service representative was very unprofessional, our room was located on the 6th floor facing the aquarium, very clean but really small. They ran out of face towels and it was really hard getting extra toilet paper. Overall, the location is excellent it’s directly across from the aquarium, coke cola world, the breakfast club and so much more. You can walk or ride a scooter to the Mercedes Benz stadium.
Llittle ACGThe hotel is a little off the beaten track, and many places around it are undeveloped. There are basically no restaurants around. It's relatively close to the aquarium and Coca-Cola, and you can get there in about 10 minutes by Uber. It takes 20 minutes to walk. But it's cost-effective and the room is quite big.
JjenwhiteMy husband and our son stayed here cause we always have a great stay at hoilday inn all over. I will start with the bad. First off, when we booked this hotel, it stated the breakfast is included while getting checked In. I saw a sign saying that you have to pay for breakfast and it's 9 dollars a plate. 😡so I asked the guy that was checking us in. Why do we have to pay 9 dollars for breakfast he said it's not in my reservation. That was false,. So he said we have to call ihg to inform them of this and I said NO you call cause this is your hotel not mine. Anyways I have never stayed at a hoilday Inn IHG and had to pay for breakfast (NEVER)..The good news is we slept good.. room was clean.
IInonge ChifukaCustomer care can be better for people travelling from far. Checking in can be adjusted. The food was great. The facilities were great.
The staff were friendly and very helpful.
SseanwangThe room is clean, close to the airport, the breakfast is very poor, the facilities are OK, it is an Indian hotel, the service is basically the same as in the United States, the quality is worth the price
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