Find 4-Star Hotels in Newcastle upon Tyne

Beautiful hotel with excellent customer service. My request was granted promptly, which I really appreciated. The room was clean, tidy, and very comfortable, making my stay feel like a home away from home. The staff were friendly, helpful, and made sure everything was perfect throughout my stay. I thoroughly enjoyed my time here and will definitely be booking again. Highly recommended

Very good location next to train station. Very quiet location but also orime for shopping and night life. Short walk. Local shops and takeaways. Abundance of chain restaurants short distance. Apartments very clean, and had everything required. Was better than a hotel stay. Could cook and had dishwasher if needed. Free 24 hour tea and coffee from lobby and complimentary quants in the morning. Staff are very friendly and helped for local restaurant selection. They also support the homeless when you purchases slippers. They also offer discount for a car park 5 min walk away. Would definitely stay here again

Helpful friendly staff at reception Good location. The bathroom in my room had an unpleasant odour, smell, possibly the pipes from the toilets, was clean but the smell was very unpleasant. Bathroom needs ripping out & updating & new pipes for toilet. Not good for light sleepers like myself - can hear drunks outside & people outside at night. The train going past on the bridge is a lil noisy & the guests in other room made noise. Comfy bed & nice sized room & view. Hard working housekeepers who do an EXCELLENT job 💫💫💫 Good value for money.

Room was very tired. This use to be a lovely hotel but now, from our recent experience, it’s very much fur coat and no knickers. Lovely reception bar and dinning areas but our room was definitely not what Hilton use to stand for. Our room was very very tired. The wood work was all chipped and looking shabby, the pleather head board had numerous bare/worn areas and there was mould in the bathroom. Not sure if all rooms have these issues our just the ones you get if booked through trip.com.

This was a perfect place for someone who arrived solo just for a few days. It’s in a perfect location and super clean. It came with a kettle, some snacks and enough pillows to chose from. Theres a TV and it was basically perfect for the short stay. Thanks.

The room wasn't clean. I checked in early as an IHG member benefit at noon, but there was dust on the counter, hair on the bed, and even someone else's underwear behind the curtains!?! I had to inspect and clean it myself. The bed and pillows are very soft, which might depend on personal preference. The breakfast was excellent, with a good selection of continental options. The location is superb, only about a five to six-minute walk from the train station.

A lovely trip to Holiday Inn, Gosforth Park. The beds, were comfy, the staff were lovely, very relaxing and the room view was beautiful! They also had very good access to fitness facilities! I will come back again!

The hotel boasts an excellent location, right next to Newcastle Central Station, and just a few minutes' walk from the city center and major transport links. Value for money: The hotel offers a good stay at a reasonable price. While the facilities are a bit dated, the rooms are comfortable and meet basic needs.

Lovely hotel in excellent location. However, when got back to our room in the evening, there was a loud disco going on above us, from the brochure of the hotel it was indicated this would end at midnight. We still heard it at 2am . We also tried to order room service and got no answer on phone. Finally, we were woken at 8am Sunday morning by what sounded like cleaners moving all the furniture and scrapping the floor. We mentioned it on checking out, and although the staff apologised, it did not sound very sincere. Would be reluctant to return .

The location is excellent, directly opposite Newcastle train station. The day before, I stayed at the Hampton next door. The price increased significantly the next day, so I moved to this one, which had a stable price. However, it was really bad, and I advise my fellow countrymen to be cautious about staying here. The room itself matched the merchant's photos. The bathroom was generally spacious, but there was a significant waste of space. It shouldn't have been designed like this after a renovation. I've never seen such a ridiculously designed sink; the faucet is too close to the basin, so simply washing your hands causes water to spill all over the floor. There's also no floor drain in the bathroom, so we had to cover the entire floor with towels. Also, a £50 deposit is required upon check-in, authorized via credit card. Other hotels usually release it immediately upon checkout. I specifically asked when checking out, and they said it would take 'a few days.' I don't understand why. I waited a week and it still wasn't refunded. After Ctrip customer service intervened, it was immediately refunded. Truly outrageous. Personally, I think as long as the Hampton by Hilton next door isn't more than 50% more expensive, I'd still recommend staying at the Hampton. It has better facilities, includes breakfast, and the service is better. Don't come here to be annoyed.