Newcastle Hotels with Hot Tub

I stayed 4 nights as part of a National Coach Holiday trip, with Bed Breakfast and Evening meal included in the package. The location of the hotel and the communal areas cannot be faulted, and all areas were very clean. The staff were helpful and friendly. The big disappointment was being told that we could not get our evening meal until 7.30pm. We had to pre book from a 3 course menu on arrival and subsequently each evening. 7.30 pm was late for a lot of us, being of a mature age! Also service was badly planned as the waiting staff came out and went round the room asking who was having which dish. This not only took a lot of time and also some people forgot what they had pre -ordered. With 3 courses to serve we did not finish until 9pm. This is not the waiting staff's fault, but bad management practice. However on the fourth night, all was chaos. two more coach parties had been booked in and there was mayhem, and a near riot in the dining room with about 160 people trying to get seated. it was after 8pm before service started, again not the fault of the staff. A lady on our table did not get her starter at all. I think she was quite relieved as Bruschetta does not consist of a lump of soggy brown bread, a roughly chopped tomato, some thick slices of onion, and the half dead and wilted salad greens which were served with most meals. No apology from the management. Breakfast was excellent. The rooms were a good size and were clean, but the bathroom was shabby, chipped bath and basin and a toilet seat that was not very secure. The beverage station did not get replenished until Thursday, and the dirty mugs did not get replaced throughout our stay. The. basin tap broke on Thursday morning, which I reported, but it did not get fixed. Can't fault the staff, but working practice and management leave a lot to be desired. Thank goodness for my fellow travellers, whose friendship and brilliant sense of humour made it all worthwhile. Also thanks to National Coach Holidays and our driver.

A GEM find for me. I stayed two nights. Was not that cheap but compared to my recent Marriott stays this was a true diamond. I am not a rail enthusiast but love travelling and this just ticked all the boxes. I emailed days before I came requesting a railway station view. I did the same at Leeds Marriott but they let me down so much. So arrived at reception and this lovely lady checked me in and carefully looked at the plan. The room allocated was not ready, but she found a room 403 for me. One negative about reception. There was a car being driven into the foyer. The toxic fumes were so bad and what a very stupid thing to do. I have heart failure and could feel it effecting me , I dread to think how the staff on reception felt. Absolutely foolhardy. I entered my room and was so excited. Lovely clean , modern room. A ceiling to floor window with a view of the train station of Newcastle Central. The bathroom had a bath unlike Leeds marriott and had a walk in shower too. Brilliant. There was hdmi facility for the tv and welcome pack. Everything I needed. Room service was good too. Breakfast on both days was very nice, with oat milk and lots of fruit. Good offering Well done Crowne plaza

Good experience at Sandman Newcastle, location is perfect which is just above the Metro station St James, easy to go around the city, also in a walking distance to the monument easy access to shopping area and many restaurants, staff members are friendly and helpful. Nice restaurant and supermarket in the neighbourhood. The room even equipped with oven and fridge . Recommended strongly

Wow when this place opens it’s going to be amazing. I was lucky enough to be allowed a quick look around and with the bar down stairs and in a great location this will be a fantastic place to stay. Thanks again for being one of the first to see it

Great stay. Clean and spacious room. Dale was exceptionally helpful with everything we needed. Karli and babs on the morning were brilliant, will most definitely return to this Travelodge. All facilities we needed were in or around the hotel, anything else we needed we just had to ask.

It was a beautiful flat ,we felt homely.Very cosy✅

Decor is very dated but good condition. Location is not quite near the city center , 20 quid taxi ride or 20 minute walk to metro. Definately needed a pre visit inspection would have seen big collection of insects on windows No hot water in shower , maybe us not knowing how it operates