Find4-Star Hotels in Marseille

Good quality bedding, beautiful view and location. The breakfast is very rich and there is nothing missing. The staff is very friendly and very attentive. Public transportation is right in front of the hotel, so you can move around as much as you want. The only downside this year is the swimming pool, which really has many shortcomings. They should be a little more respectful for hotel customers, especially cleaner. Strongly leave next year! ! ! ! !

I had an excellent experience here. I absolutely loved my room was spacious with a beautiful view. The bed was very comfortable which was great as I have a bad back. The staff were were fantastic ! They suggested many places for me to visit and made me feel comfortable. The night staff especially Omar true gentleman! Extremely helpful. The swimming pool and hammam were top tier. Must go. The decor and the lobby area felt just like home, beautifully decorated. The tram and food shops are 2/3mins walk. So convenient. I love everything about my stay here except the last morning as I was woken up by some builders which is minor when you have an amazing place to stay.

Good location, within walking distance to most attractions. The room is large, the supplies are comprehensive and replenished quickly. There is a water heater, coffee machine, tea and coffee are available every day, which is very convenient. Our room faced the inner garden and was quiet. Nice accommodation experience.

Very nice hotel,modern and clean,good size room with TV,kettle,coffee machine and safe for your more precious things.Very nice and clean bathroom with good shower.Lots of power connection and USB plugs.Great breakfast,really one of the best we had in hotels.Easy access from city center by subway,5 min walk from station.small gym is always a plus and swimming pool .helpfull and friendly staff

The location is excellent, for example, it is similar to the Peace Hotel on the Bund, Nanjing East Road. The classical nostalgic, elegant and comfortable decoration style makes people feel warm and comfortable, and most of the fatigue of the day is eliminated. The breakfast is good, and the view is the most amazing (Figure 1 Breakfast view). Looking at the relaxed pedestrians outside the window, forget the passage of time. The staff is warm and thoughtful.

The superior room I booked was still a little small. Hygiene: Very clean, with a radiator in the bathroom, which was a pleasant surprise The breakfast was very exquisite and of good quality. Good coffee 10-15 minutes walk from the train station

Cleaning ladies were demonstrating 53 days in front of the hotel when I arrived. The rotating door was covered with mud and confetti, while the black women danced to loud African beats. A complete shock! They continued during my stay… The front desk was super helpful after I contacted their manager. My flight was delayed and I arrived a day late so they managed to modify my reservation without extra payment. My card didn’t work so I gave a cash deposit and they sent me an email when my suitcase that had been delayed arrived (so as not to wake me up). The housekeeping was average- twice they didn’t restock the water. Once they forgot a cleaning chemical. Another time they didn’t restock the decaffeinated capsules. Also they could have been more generous with the toilet paper. It’s the very thin recycled one, that goes fast. Breakfast was delicious and the restaurant spacious, with a garden overlooking the marina. The room was large, modern and quiet, with an amazing view of the harbor, including both sunsets and sunrises! I even saw the incredible half an hour long fireworks for Bastille day right under my window! The bed is big and comfortable, pillows a bit too soft, lighting is good but there are no toiletries (which was initially problematic due to the lost luggage). Room service wasn’t available the only night that I wanted to order it - due to Bastille day celebrations. The QR code don’t work on my phone so I had to call the reception to order. Also there was no alcoholic drinks listed, plus I had no fridge in the room, so I couldn’t fully relax and enjoy my holiday. The hotel doesn’t have a spa, which is a shame. So I made a reservation online and got a massage in the Hammam spa a few minutes from the hotel)very expensive and not great). The closest one to the hotel was closed. The pool is gorgeous but in another building which requires another elevator to be taken at the ground floor. A bit of a hassle…The gym is basic but good. Gets pretty busy and dirty at the end of the day. There are many nice restaurants nearby and even a small Proxi shop. There is a bus stop 1min away, that goes to the Terrace du Port. And the taxi conveniently dropped me off right in front of the hotel. The Mucem and Cosquer caves visible from the hotel, are a bit pleasant 25min walk away and the well worth the visit. Overall, I was satisfied with my stay, and would come again if the above issues were resolved.

Hotel has nice decorated hall, bar and private parking. Staff at the reception was polite and often did their best answering our requests, but sometimes they were more eager to explain us all the rules and cared not much. Bar closed around 10 pm. It was not a restaurant, most of the dishes from menu were absent and there were not much to eat at all. There were no bathrobe and slippers which is pretty not standard for 4 star hotel. Breakfast was not good. Everyday was one sort of ham, sausages and scrambled eggs, croissants and yogurt with fruits. It always ended at 10. Not even longer on weekend. Staff at the breakfast was so arrogant. I felt superfluous. Cleaning was okey, but very chaotic, they always forgot black tea or towel or paper or etc. Always pushing reading lights into pillows - this is crazy. Room, bed, pillows, bathroom, tea facilities were convenient. Nice pictures of Marseilles, nice colors of the furniture. A/c was good, but not the coldest, though we were in the hot period where it was 40 outside. Windows are not big, no balconies, so it is a little bit gloomy. Shower and wc worked good. There was grocery shop just around the corner and shopping mall. Hotel has strange location though everything seems close on the map, in fact we never walked even to the Old Port, because for us it was too much walking. But it was convenient to use a car with private parking. This made our trip really good.

Less than one kilometer walk from the train station, the road through the big supermarket to replenish, to the old port is also walking, the road also passes a good restaurant. There are also several supermarkets nearby. Breakfast is good.

Close to the subway station, the service staff at the front desk of the hotel are very good. When I left, because I couldn't eat breakfast early, they packed it for us, super satisfied