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The hotel is located next to Liberty Avenue, which leads directly to the center of the old town (20 min by walk). Next to the hotel there is a supermarket ”continente bom dia”, where you can have a delicious breakfast and eat hot food. The rooms are nice, the breakfast is delicious. Pena Palace can be reached from the hotel by taxi for €25 (32 km) in a Tesla car. I highly recommend using a taxi in Portugal.

We stayed 4 nights at HF Fenix Garden. It's well located, less than 5 minutes walk away from the Marques De Pombal metro station (although a bit of an uphill walk). Lots of good restaurants around the area, near city center but not as chaotic. Our room is spacious and well appointed. Strong air conditioning, great for our stay in June.

The hotel was great location and the receptionists was amazing. They were very helpful and welcoming. Each and every one of them (The reception staff). The facilities was ok but the room wasn't well designed as I could get my suitcase/luggage to the other side as the bed as in the way, it was in the hallway which wasn't that much space. The sound at the place was 50/50. Some days was good to sleep and other days was not good to sleep due to the sound. The cleanliness that was a different level. The showers was disgusting and dirty, the shower door couldn't close which means the floor was all wet. The cleaners was another story, it was a hit and miss with them, some days they delivery the towels and replace it and other days there was not any towels but they taken away to clean :( The bed was always made.

Very nice room, clean, spacious and in a great location for tourists. The staff was very friendly and welcoming.

Pros: The public area on the first basement level is huge, and the kitchen is also very large, connecting to a garden, which is lovely. Cons: There are only shared restrooms and showers. The showers are push-button style, so you have to keep pressing them. However, there are several restrooms and showers on each floor, which is quite sufficient, and I didn't have to queue. Location: There are quite a few slopes nearby; you'll need to walk uphill from the subway station. If you have a lot of luggage, I recommend taking a taxi. Cleanliness: Good, very clean.

The hotel was clean and well-maintained, and the location was great – many attractions were within walking distance. The staff were very enthusiastic, but the breakfast truly deserves the most praise. The variety was extensive, and we were very satisfied with our meals both mornings!

On a busy street, it’s not very quiet, but you can wear earplugs. Your experience depends on the other travelers, of course, if they are considerate. The staff is very nice and accommodating. The reason I like this place is because it has a lot of character. It’s a turn-of-the-last century, 1890s palace, with very fancy ceilings, parquet wooden floors, and a marble floor lobby. It’s a real palace, one of many in Portugal! In 1914 it was rented to the Swiss Ambassador of Portugal. Although the place is quite dated now, it still has a lot of class. If you have a little more money, you can rent a small suite, higher up and quieter, also with credit card points (free or almost ). Unfortunately the internet only works in the lobby if you have a mobile phone. It seems to work fine for iPads and computers, strangely enough. It has a kitchen and washer / dryer. The fridge is old-style retro, as well as the deco in the whole hotel / hostel. (small fridge, but it does have a small freezer, too.) The place has a restaurant, which is popular. If you eat a large breakfast you can include it with your rent, it costs about 9€ (I don’t , so the kitchen was fine – modern electric stove top, microwave – no oven!) The top bunk of a three-tiered system is fairly safe, as it has steps, instead of ladder rungs. It has wooden lockers (bring your own lock) and small boxes, hidden in the stairs at every bed level. Not for the faint of heart or those afraid of heights… or those who can’t do stairs. Two flights of stairs up! Shared rooms on first and second floors, kitchen is on the first. No elevator to the shared rooms, unlike the suites.

Small but cozy room. Nicely located in front of the metro station near all the touristic attractions. Beware that this hotel is part of another hotel so check in is NOT done on site. Breakfast was generous with a nice selection of breakfasts items. The only downside was the see through glass door in the bathroom if you are traveling with friends or a fellow traveler, this hotel is not the best option.

This hostel is located about 3km walk from the center city, but does have some close by attractions (such as the Jeronimo's Monetary) The room is extremely small, if you seat on the edge of the bed and try to stretch your legs, you'll most likely hit the wall. We had our room replaced, as the first room had zero privacy for the toilet and the second room gave the illusion of privacy (as you can see in photos) We've not seen any of the management, as everything is done thru WhatsApp to contact them and they will respond. Breakfast was OK, it had a bit of choices but there was more cakes and cookies then actual food.