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避雷 Usually, I leave positive reviews for hotels, but unfortunately I had a very disappointing experience staying at Be Mate CityLife in Milan. From the moment we entered the apartment, there was a strong unpleasant smell, similar to mould, coming from the bedrooms. The odor was noticeable throughout the stay and made the apartment very uncomfortable. Even the housekeeping team acknowledged the smell. However, on the day of check-out, the hotel denied all feedback regarding the issue. We reported the matter immediately to both the hotel and Trip.com. More seriously, I injured myself on the bathroom door handle within just a couple of hours of arriving, due to sharp handle and the narrow passage space. Instead of showing genuine concern or taking responsibility, the hotel’s response was extremely disappointing. They stated that the door was “designed in a way that it can swing back and forth” and suggested that the incident was due to not knowing “how to properly use it.” In fact, I had not even touched the door when the injury occurred. I found this response inappropriate and dismissive toward a guest who was injured on their property. On the other hand, Trip.com handled the situation professionally and showed genuine human care throughout the process, which I sincerely appreciated. Unfortunately, due to the hygiene issue, unpleasant smell, and the hotel’s attitude toward customer safety and feedback, I would not recommend staying here.

This is my second stay here. It's close to the cathedral and other major attractions, and there's a bustling street downstairs with lots of food options.

The location is fantastic, right next to Milan Central Station, and the airport shuttle bus stop is directly in front of the hotel. My flight arrived in Milan after 1 AM, and I took the 2:30 AM bus directly to the hotel entrance. If you also have a late-night flight, I highly recommend staying here; it reduces walking and is much safer.

Spice Hotel Milano is conveniently located a short walk away from Milano Centrale Station, making it easy for arrival in and departure from Milan. The metro station entrance is just next to the hotel. In general, the area is safe if you keep to the main roads and don't stare or look at others while walking. You may want to keep away from the smaller streets after dark. Know where you are going to and be confident. You'll be fine. The room is reasonably priced, clean and decent size. Reception is friendly and you can keep your luggage at the hotel before check-in or after check-out. I would recommend this hotel and would stay again if I return to Milan.

Location: Very close to the Porta Venezia metro station, which offers convenient access to the Duomo and Santa Maria delle Grazie (where you can see 'The Last Supper'). It's a quiet area despite being central, with a food street nearby. Facilities: For a European hotel, it's relatively new. While the amenities are on par with a budget hotel back home, it does have a decent-sized elevator. Service: They offer 24-hour front desk service, and the staff's English is quite good. Cleanliness: Overall, it's very clean. A great choice among hotels in Milan! 👍

Being an Ibis hotel, part of the Accor group, the rooms are a bit small and the facilities show their age slightly, but for a budget hotel, it offers good value for money. There are plenty of supermarkets and restaurants nearby, and the tram is close, but the subway station is a bit inconveniently located. I booked this hotel because the 4-star hotels near Milano Centrale Station were too expensive on my travel dates, and it's pretty much what I expected. It's decent for a value-for-money hotel. Note that parking is limited as the lot is small, and it costs 20 Euros per day. Breakfast is a mediocre, not-so-great continental buffet.

Room a lot smaller than what the picture suggests. Also the photos on trip is inaccurate. It showed a coffee machine in the room which is not the case so it did make one feel a little cheated. The hotel rain shower head is dirty and poorly maintained. The water jets out in all directions which tells you that it is in need of a clean. The hair dryer blows weak and has only one heat setting. It’s next to Milan Central so great for one night before heading to the airport. The staff is great and service is good though.

We arrived at 11pm in the night from Milan Centrale. It took us roughly 10 minutes dragging 2 large heavy suitcases. The hotel was clearly signposted and the area felt safe and was not dodgy. We were greeted by a very kind lady at reception who quickly checked us in. We asked for a quiet room, and she said that perfectly sound proof rooms are not possible this close to the train station. We got a room facing the train station on the 4th floor, but slept very well. The train rumbling could be felt, but we could not really hear anything so that was fine. There was some noise as the people next door either chatted as they were getting out or coming in, but it was not more than 2 minutes. Blackout curtains were excellent, and the shower was heavenly. Bedsheets and towels and pillow cases were really really clean. Charging points were a bit lacking (we took out the TV plug) and the wooden shutters looked dated, but our bathroom must have been renovated because it was absolutely SPOTLESS. We were able to leave our luggage at check out. Location is great for trains, and airport, but for exploring Milan, I would recommend you get a day transit pass as the Duomo and other stuff is a bit of a walk away. We came back in the evening to collect our suitcases and the evening receptionist was also very friendly and polite and patient with all our questions. Could not recommend enough for a short trip.

The hotel is very old, from the elevator to the rooms and the bathroom. The room had a distinct musty smell, probably due to the age of the building. However, everything was very clean. The bathroom was spotless, and the air conditioning worked perfectly. The location is excellent, close to the central train and bus stations, and only about 150 meters from the metro station.