Find 3-Star Hotels in Newcastle upon Tyne

We stayed in a room overlooking the roadway and (I think) our room's double glazing was compromised as we could clearly hear the noise of every passing car - some which were boy racers with high revs. We complained to reception (as they asked how our night had been) and they apologised. Wether they reported it I don't know.

Very good hotel with very kind staff, everything was clean. Staff provided everything. They also have free hot water on the first floor, people can make a hot tea or coffee there. And there is also bar with snacks and cold drinks. Only thing that can be improved is bathroom, I think there should be separate bathroom for each room. I think it is not related to each room, but only for very affordable rooms. Overall, it is good hotel and I recommend it.

Three people stayed in a quad room (one double bed + one bunk bed, with private bathroom and toilet). It was very clean and quiet, and coffee, tea, and other hot drinks were available free of charge 24 hours a day. The staff were friendly. The hotel is close to the Flixbus stop, only a 3-minute walk away. It's also very convenient to get to the city center for dining and shopping. Highly recommend this hotel...will definitely stay again.

Everything about our stay was perfect from the room to our food we had staff were friendly and social able even when we go to bed there is no noise in corridor l think we have stayed about 5 times and each time perfect.

Good value for the money. Check - in was fine. Accommodated us a little earlier as we had a function to attend. Got a parking space no problem Room clean and adequate. Good it had a portable Dan as would have been too hot. Breakfast OK, sausages could be better quality.

It was a pleasant stay. I had only one meal here, though. But the property is well connected and right in the middle of jesmond and it's surrounded by restaurants. My only complaint was that there were no lifts. Vinod helped me with my suitcases though. So other than the lifts, i had a wonderful stay.

I recently stayed at this hotel and unfortunately, my experience was not very comfortable. The air conditioning in the room was completely ineffective and did not cool the space at all. Although the room was equipped with a small fan, it was nowhere near sufficient for two people, especially during a heatwave. The bathroom extractor fan was also not working, which meant that after taking a shower, the room became even hotter and more humid. As the window could not be opened, there was no way to get fresh air or any ventilation. We ended up spending a very uncomfortable and restless night due to the excessive heat. The hotel’s location is not particularly central, but it is reasonably close to the city centre. One positive aspect is that it offers free parking and breakfast, which is definitely appreciated. Overall, if the air conditioning were properly repaired, I would be happy to consider staying here again in the future.

I booked this for my Grandaughter and I to attend an appointment in Newcastle at 1.30pm and also a concert in the evening at the arena. Arriving well before check in at 3pm, the receptionist kindly allowed us to park in the hotel car park thus enabling us not to have to move the car from the metro station opposite later. This was a great help- thankyou. We checked in after our appointment and got our key for room 23. It was nice and cosy with the heating on and extremely clean. I did struggle to turn off the cold tap fully in the bathroom but my Grandaughter sorted it...maybe needs some attention from a professional. After getting changed, we headed back up town on the metro where we enjoyed seeing Rick Astley. It was quite late when we returned hungry but the hotel was fine with us ordering a McDonald's delivery from Kingston Park. All in all with breakfast included in the price, we had a super time. Cheers!

On the day of check in I arrived early because I had an early train and I had nowhere to go, it was rainy and cold. It was nice that people answered the bell and collected my luggage, but they didn't let me stay on the common area because it was early, so don't count with early check in even if you contact them previously or you can pay £25 for it, no flexibility at all. The cleaning was fantastic and amazing no-smoking area, really rare in the UK, most places people don't respect the law. Lovely common area with complimentary coffee, tea, milk, biscuits, bread, fruits, etc. The staff is very kind and concerned to provide the best! I had an extra heater in the room that was really useful as it was freezing cold.

Great location, nice little room, it's listed as an apartment but I wouldn't say it's big enough to be considered one. My only problem with the room was the cleanliness, the walls and floors had a lot of marks and dirt, same with the curtains. It made the trip slightly less comfortable. It could have also done with Aircon as it was very warm. To sum up - Pros - Great location, comfortable bed, mini kitchen with kettle, fridge and tea & coffee provided. Even some biscuits too. The price was great for a Saturday night during a big Newcastle event we spent £55 which was way cheaper than most other hotels in the area. Cons - wasn't very clean and the check in was a little awkward as our keys wouldn't work. If this was improved my rating would be a lot higher.