GGuest UserOverall, it was okay. The decor was new but simple, in a Syrian style. The roof wasn't concrete. It's about 5 kilometers from the city center. Because I booked the wrong bed for one person, check-in took a long time and I was charged an extra 30 euros. It wasn't cheap when I booked it on the platform, and then the extra 30 euros made it extremely poor value for money. For that price, I could have booked a better chain hotel.
HHEI YIU ZOUThe hotel is upstairs and there's a bar downstairs. I actually thought the bar had a pretty good vibe – everyone was just having a drink and chatting. I had a beer, then two small shots of something like a mint liqueur. After those two, I immediately felt it and went up to bed. I had a really comfortable sleep.
GGuest UserWe stayed at your hotel for 18 nights in total as we were visiting our son and his family for the Christmas holidays. He lives nearby so this hotel was VERY convenient. The housekeeping was exceptional and we thoroughly enjoyed the hot water and pulsating shower in the bathroom. We were disappointed that there was not a coffee maker/kettle in the room. We were also rather disappointed that the full breakfast buffet on a couple of occasions did not have the hot items readily available. We were able to order individual servings of such items but it was not the same as being able to freely pick and choose what we wanted. We also noticed that the hot drinks that were dispensed from the machine were NOT hot at all and just merely warm.
The front desk staff were friendly and courteous at all times. We will definitely stay here again the next time we visit our son in Hamburg.
RR KegThe hotel is located directly opposite the central station, which is really ideal. The room was top-notch! The only minor issue was that the elevator took quite a while, but overall, it was a great stay.
AAng_ieHotel Hesse in Hamburg is set in a relatively quiet part of the city, which made it a comfortable base to return to after a day out. It’s not particularly central, but getting around wasn’t difficult, and the surrounding area had a calm, local feel to it.
Inside, the room was functional and clean enough for a short stay. Nothing especially memorable, but everything worked as expected. It had that slightly dated charm you sometimes find in smaller city hotels, where comfort is there, just without any modern flair.
What stood out most was how uncomplicated the whole stay felt. Check-in, check-out, coming and going—everything was easy and without fuss. It’s the kind of place you choose when you just need somewhere to rest, rather than somewhere to experience.
Overall, Hotel Hesse was a practical and no-frills option in Hamburg. It may not leave a lasting impression, but it quietly does the job if you’re looking for a simple place to stay.
AAnonymous UserImportant advice for Ctrip:
After placing my reservation, Ctrip informed me that this hotel doesn't have a front desk and that I needed to contact the hotel to check in. Actually, this hotel does have a front desk! It's just around the corner and 30 meters away at the Graffiti Mother Hotel. I suggest Ctrip correct this information when confirming my reservation! Otherwise, I won't be able to contact the hotel directly to inquire.
HHuijingcaibaoGood location! There are many small supermarkets around, easy to buy! The internal floor is more complicated, the elevator is on the second floor, you need to drag your luggage to climb a flight of stairs!