Featured facilities: Business center, Gym, Laundry service (on-site)
Very Good
155 reviews
8.7/10
1 night
From SGD 137
Check availability
See All 3-Star Hotels in Hamburg
Latest reviews for Hamburg hotels
See all
Find the perfect stay with trusted ratings and reviews.
8.9/10
Very Good
HhighteasheepI have to catch an early flight from Hamburg airport and this hotel is close to the S1 train station. from there within 15 minutes I arrive the airport. It takes me ca. 10 minutes walk from hotel to/from Main train station, with a 30 inch big luggage 🧳
I'm glad I can checkout sharply at 5am, the counter is manned 24 hours and their staff are nice to offer help, e.g. lugguage storage, early checkout
GGuest UserNo issues with the hotel itself and the service (both are excellent), the only downside is the location. Nothing particularly interesting in the surrounding area and the construction made it tedious to get to but on the plus size, the train is a quick 10 minute walk away.
GGuest UserWe stayed at your hotel for 18 nights in total as we were visiting our son and his family for the Christmas holidays. He lives nearby so this hotel was VERY convenient. The housekeeping was exceptional and we thoroughly enjoyed the hot water and pulsating shower in the bathroom. We were disappointed that there was not a coffee maker/kettle in the room. We were also rather disappointed that the full breakfast buffet on a couple of occasions did not have the hot items readily available. We were able to order individual servings of such items but it was not the same as being able to freely pick and choose what we wanted. We also noticed that the hot drinks that were dispensed from the machine were NOT hot at all and just merely warm.
The front desk staff were friendly and courteous at all times. We will definitely stay here again the next time we visit our son in Hamburg.
PPeterKThe location is extremely convenient directly across the street from the Hauptbahnhof and with a subway station entrance and bus stop right outside. I felt very safe walking around even at night and the few homeless or other kinds of people hanging around were not that many and were not bothering others. There are many shops and restaurants and a supermarket at the train station but also right around the corner from the hotel is a busy street so easily walking distance to almost anything you need and a fifteen minute bus ride to the city center or the port and Reeperbahn area. It was extremely hot during my stay so no air conditioning was tough but most of the more normal weather times it would be fine. There is some city noise but it did not bother me even at night for sleeping with the windows open. A light sleeper might need earplugs though. There is only one small elevator for two people available for the hotel - the second one is still broken as other reviews mentioned so I wouldn’t expect it to be fixed. Taking the stairs down from the fifth floor was fine but not with heavy bags or going up maybe. Most of the front desk staff were friendly and helpful. The breakfast was standard for Germany but not a lot of extras or variety. It was good but not exciting. The best feature of the hotel was the spacious room and comfortable beds. I think it’s a good value for the space and location and would stay again.
GGuest UserLage für einen Stadion- oder Barclaycardarenabesuch unschlagbar, weil beides unter 10 Minuten zu Fuß erreichbar. Wir hatten das Glück den letzten Kostenpflichtigen Parkplatz zu ergattern, sehr erfreulich ;-) Am besten also nicht zu spät anreisen! Online-CheckIn gewöhnungsbedürftig aber machbar. Das Zweibettzimmer im Industriebetonstyle ausreichend groß, ohne Schränke, ohne Coffee Making Facility, ohne Kühlschrank/Minibar und kleinem/halben Kopfkissen! Ein merkwürdiger Geruch durchströmte das Zimmer, erinnerte ein wenig an Baustelle. Das Fenster zu öffnen schien die Lösung, es konnte aber nicht durchgängig offen bleiben, weil Zimmer 201 zur Straße ging und diese sehr lange und sehr früh stark befahren war. Zudem machte sich duch Gäste die Nachts vor dem Hoteleingang sehr lange laut waren weiterer Lärm unangenehm breit. Die Internetnutzung wurde erst durch umfassende lästige umständliche Anmeldung zum Reward/Hotelprogramm möglich. Warum...? Das Bad ist modern, neu, die Dusche gut. Wünschenswert wäre ein Stromanschluß und Zahnputzbecher, der nicht aus Pappe und damit mehrfach nutzbar wäre sowie Möglichkeiten Handtücher gescheit aufzuhängen. Das Frühstück haben wir im Paket mit der Übernachtung günstiger als für die angezeigten 14 € pro Person erhalten. Dieses war gerade noch ok, die Auswahl nicht besonders groß, an zwei Kaffeeautomaten bildeten sich recht lange Schlangen. Keine wirkliche Empfehlung für 14 €! Der CheckOut war unkompliziert und freundlich.
GGuest UserОтель находится рядом озером. Есть где прогуляться заняться пробежкой. Вечером на озере с отличным видом можно поужинать. Сам отель удивил спокойным чистым но ером в дополнительно зданни с балконом во внутренний двор, но в номере нет ни холодильника ни столовых принадлежностей. Есть халаты и тапочки. В общем можно рекомендовать если район устраивает (15 минут пешком до главного ЖД вокзала).
GGuest UserWell situated for public transport. Reception was not very welcoming or helpful. Parking available at bus station €10 for 13hrs (09.00-2200) over night free.
Some rooms still need refurbishment. Continental breakfast very good and plentiful.
AAnonymous UserWe don't know have to go to other hotel to check in and get the key. It would be great to have the information when making the booking. It's really annoying when we have late arrival and rainy day, we still need to carry our luggage to other hotel and come back.
Also, they have few homeless sitting in front of the entrance. They are nice and polite but I still feel unsafe.
I have paid for the Breakfast, but the reception said didn't see it in my booking. He was kind and maybe can feel that I am already exhausted and anger. He just gave me a Breakfast voucher and WiFi password. If not I think I will have a long waited until he found out the package until midnight.
Breakfast have to go to the hotel which we have checked it.