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Featured facilities: Children's toys, Airport pick-up service, Business center
Excellent
1132 reviews
9.6/10
1 night
From AED 102
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9.9/10
Perfect
MM250729****The hotel was set in the afternoon, near the airport, and the room with the inner window was set. When I checked in, the young lady said that we could upgrade the inner window. The result was all booked 😅, and we sent us a breakfast coupon later. There are jujubes and walnuts at the front desk. There is an episode behind. After checking in, I accidentally found that there is an Aksu consumption coupon. The hotel price is not fragrant. I followed Trip.com feedback and gave a little compensation. The hotel feedback said that it was because I had already checked in and I couldn’t refund the order and place the order again. Later, we gave us a late check-out. It is also a perfect solution. I forgot to take the photo of the room, and I took it when I was laundry. The laundry room was still powerful.
GGuest UserThis hotel is simply amazing, with excellent service. The location is near the Grand Cross and it is convenient to go everywhere. The key is that everyone in the store is very, very nice, with a strong sense of service. They helped us with luggage, picked us up, and were polite and made us feel at home. The breakfast is also OK, there is a 24-hour laundry room, and snacks and hand cream are provided. It is simply a fairy hotel, and the price is not expensive. Everyone has a very good attitude, the manager, the front desk, the security guard, the cafeteria aunt, everyone is polite, the New Year is so warm ~ Good reviews, I extended my stay for another day, it is worth recommending!
XXiaochongThe hotel overall is pretty good. It was a bit chaotic when checking in. After waiting for a long time, you were still standing there after all the previous things were done. No one cared about you. The security guard is very enthusiastic and responsible. I was given a small fruit plate when I checked in. The corners of the shower room were not clean. There are plenty of parking spaces, but the distance between cars is a bit tight. When you come to Aksu, you can learn more at the regional museum and eat and have fun at the night market, which is very lively. It’s not easy to take a taxi, but Didi is available
GGuest UserThis store is clean and tidy, and the price is close to the people. The service of the Uighur girl at the front desk is very good, and she is actively patient to help me deal with the documents. Very warm and polite. The appearance is super high.
GGuest UserI arrived at 12 o'clock in the evening. The front desk lady was very enthusiastic. Because of the mistakes of other hotels in the front, I encountered a small trouble when I checked in. Although the alarm was dealt with, it was solved smoothly in the back. The front desk has been helping us communicate, but I don’t think it’s necessary to go to the alarm. One step, The front desk said that I couldn't get through the hotel phone. In fact, I told me which place their phone area code was. I knew which hotels it was. I could contact the previous hotel.
Regarding the room problem, the first room shower did not have hot water, and the water was cold on the body. Then I went to the second room. The water temperature was the same. It was normal to go to the third room. The TV remote control in the third room was out of power. I saw that the battery had been deformed and soft, so I couldn’t see the TV.
SSuperAnn28The room was nice, clean and spacious enough. At first the TV didn't work, the front desk was very enthusiastic and sent someone to fix it. The breakfast was also very good and rich. I took my elders out for a trip and they loved the breakfast. The only downside was that we booked two rooms, and the guest upstairs in one of them was very noisy. They made noise all night, which affected our rest. The soundproofing of hotels is generally not very good, which is understandable. The main reason is that the guests were too uncultured and made noise all night. 😡
MM436355****The room is neat and clean, the bed is very comfortable, and 2 bottles of Nongfu Spring water are provided for free. The disadvantage is that the shower room floor drain smells bad, the door is not very soundproof, and people in the corridor can be heard at night
AAnonymous UserThe hotel is on the roadside, the parking lot is convenient, the front desk lady in the lobby checks in, the room is relatively large, the disadvantage is that there are flies, the moment feels not very good, I hope to pay attention to cleanliness! !
GGuest UserGood service, enthusiasm, more importantly, when I left the hotel, I left a thing in the hotel. I didn’t throw it away. The front desk called me and said that although it was not very expensive, their behavior liked it.