Aksu City Hotels with Hot Tub

"The hotel's environment and service are absolutely top-notch, and the breakfast spread is more than enough. However, the air conditioning is simply unacceptable. I understand it's a central AC system, but why the time restrictions? What kind of sense does it make to have the cooling only available from 2 PM to 12 AM every day? It was cool enough when the AC was on at night, but then I'd wake up feeling hot after falling asleep!"

"A perfect stay! Convenient location, warm service, cleanliness, and complete facilities – absolutely flawless. The front desk was responsive and answered all my questions promptly; the beds were comfortable, well-insulated, and I slept exceptionally well; breakfast hours were flexible, from 7:30 am to 10:30 am, and the food was delicious. The hotel's greenery was refreshing, and the art decorations in the corridors were stylish. Whether for business or leisure, this is an excellent choice, offering great value for money – highly recommended! A huge shout-out to the front desk team! Check-in took less than 3 minutes, the process was clear and efficient, and the staff proactively verified my order information and provided detailed information about the hotel facilities, breakfast times, and surrounding transportation – professional and considerate. When I had questions about invoices, they patiently answered and processed them quickly, without any extra waiting. Their attitude was warm but respectful, making communication very comfortable and saving me a lot of time on my business trip – perfect service!"

"I stayed at the Lanou Hotel in Kuqa, so I booked again, but I was a bit disappointed. The hotel entrance was imposing, the lobby was quite luxurious, and the rooms were new—the facilities were excellent, but the service was cold. I initially thought the front desk staff didn't want to talk to me because it was late, but it wasn't until the next day when the breakfast restaurant staff seemed even less inclined to work that I realized the hotel group's management and training might be inadequate, with employees exhibiting a complete lack of engagement. Upon check-in, the two front desk staff barely paid any attention to me, simply giving me my room key and meal vouchers and that was it. They didn't point out the elevator being far away, and they didn't say a word about the restaurants being hard to find. I checked in at 9:30 AM—were they just tired? Breakfast the next day was also unpleasant. While the menu was indeed extensive and plentiful, the service remained terrible. Breakfast ended at 10:30, and when we arrived at 10:00, the two ladies at the noodle station were chatting and didn't seem inclined to cook for customers. I ordered a bowl, and they were very impatient. The egg-frying station next door even put out the flame! Even more outrageous, after we finished eating around 10:30, a few guys who had arrived just in time for breakfast found the hotel had turned off all the restaurant lights. These guys were eating in the dark! Haha, unbelievable!"

"The room was clean and the service attitude was excellent. The breakfast was rich and the millet porridge was especially delicious. The location is good, parking is convenient and free. There are many restaurants nearby, making dining easy, and transportation is also very convenient. It's highly recommended, and I'll definitely stay here again next time."

"The room was clean and spacious, and the linens and sheets were very neat. The staff and receptionists were excellent, and while the breakfast wasn't lavish, it was quite tasty. If I had to suggest something, I'd say providing disposable toilet seat covers in the rooms; it wouldn't cost much, but it would greatly improve the stay!"