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I love everything about this hotel. The rooms are spacious , clean and comfortable. The staff are great with professional hospitality. The bars are the best especially the African club. I enjoyed myself.

The Hawthorn Suites City Center proved to be a reliable and comfortable choice, with its highest marks certainly going to the exceptional team working there. The staff were truly accommodating and attentive throughout my entire stay. They went out of their way to ensure any requests were handled promptly and courteously, making the overall experience smooth and genuinely pleasant. This high level of service is definitely the property's strongest asset. Regarding the accommodations, the room was perfectly decent and functional. It provided everything needed for a comfortable city stay, including fast, reliable WiFi and a good, strong shower. All the necessary amenities were present, such as complimentary bottled water and the other basics you expect, ensuring a hassle-free and comfortable environment.

Strategic location in the city center. Near many amenities, restaurants, shops/malls, and tourist attractions, reachable even by bus (you'll need to buy and use a bus card, though). The one-bedroom apartment is big and spacious; however, the furniture and toilet are a bit old but still serve their purpose. It has a complete kitchen with all cutlery, etc., and a washing machine (washing liquid not provided, though). The toilet had a bathtub, which was not convenient for showering. The bed was good, comfy, and I had an excellent sleep after a tiring day. I booked the apartment for 4 days and 3 nights with breakfast, and this was the only drawback: the breakfast was provided by an external party, only one type of continental breakfast, cold, and without any drink (either cold or hot). I complained to the hotel but was advised to liaise with Trip.com. Trip.com did their very best, and communication was excellent; even though it was not completely resolved, I was satisfied with the final outcome. The hotel communication was good and cooperative. They even helped me with bus card. My suggestion to future travelers is not to take the breakfast option.

I made a last-minute booking for a one-night stay, arriving late, so I was a bit worried since there wasn't much information about the accommodation. However, the manager on the first floor was very kind and helpful. The room itself was quite spacious and clean. It was convenient having restaurants and supermarkets open late nearby, and being on a main road, there were always people around. There's even an ATM right across the street. After checking out, I asked if I could store my luggage, and they kindly let me leave it in an empty room in the middle of the building, which was a huge relief and allowed me to explore freely. I'd definitely recommend it if you're looking for a short stay!

Tv is old other hotel new version smart tv better change old tv room is clean location near from the city

Arrived at late night hour and left early, so it is hard to say I had a complete staying experience in the hotel. However, I would still recommend the hotel since I find nothing to complain about during my short staying. The front desk is helpful since it did not take long to check in (I do not know why I always spend over 5 minutes checking in in other hotels), and the facility looked nice. I did not hear noise at night, which is satisfying enough for me.

Kids were very excited to wake up with a view to the animals. Staff was very helpful and respectful. Nearby food court connected to the zoo was helpful. Rooms were clean and spacious. Only drawback was the Bathrooms, small and no bathtubs available. Its nearby to Yaa Island amusement parks. Mini mall is nearby too. Transport is easily available at the hotel.

In application there is a bathtub but it turns out there isn't. The cleanliness and friendly staff are quite good. The location is only 15 minutes from the international airport.

Breakfast was an additional 50 AED, which was great value for money. The room was standard. The location is relatively close to the Grand Mosque. It's very convenient to get a taxi from the hotel, as there's always a row of taxis waiting right outside the entrance.

Well the room that was given to me at the beginning was very claustrophobic while I decided to have a bath and the water heater failed to work. I asked the engineer to come and check it and after 2 attempts it could not be fixed hence the hotel changed my room and gave me a good room. The location of the hotel is great and it’s accessible to many public locations and it’s at the downtown area. The central bus station is just 4mins away by car and walking about 13mins. The reception was very helpful at all times.