Read genuine traveler ratings & reviews to find your perfect stay.
Posted onSep 18, 2025|Deluxe Twin Room
XiaogongzhudemamaI can't recommend this Shangri-La enough! The hotel is directly opposite the Sheikh Zayed Grand Mosque 🕌. The evening sunset, with the mosque visible across the water, creates an absolutely breathtaking view! While I've witnessed countless sunsets in many places, this one still managed to leave a truly profound impression on me! We were traveling as a family and had booked two rooms. One room had a good view, but the other was unfortunately facing a rocky, undeveloped area. After discussing this with the front desk, the staff member, while not overtly warm, was responsive to our questions. The issue was then escalated to a manager who swiftly offered a satisfactory solution: an upgrade to a suite! The view and spaciousness of the suite were truly unbeatable! Considering the price we paid through Ctrip, it offered incredible value for money.
Show more
Price per night from:PHP 10,243
Posted onFeb 23, 2026
Guest User
The beach was absolutely stunning, with a beautiful blue, jelly-like sea. The staff were all incredibly nice; someone would even bring ice cream and water while we were relaxing on the beach. Both breakfast and dinner were fantastic, and the overall atmosphere was wonderful. A special thank you to the Chinese gentleman at the front desk, Mr. Guan, who made our check-in seamless and explained everything thoroughly. The room was also impeccably clean, and they even tidied up our scattered belongings very neatly. Highly recommend this place!
Show more
Price per night from:PHP 18,607
Posted onFeb 25, 2026|2 Twin Deluxe Sea View Theme Park Access
Anonymous UserI personally think it's excellent!
The parking is free, and they'll let you in if you show your booking.
The room has a sea view, which is especially beautiful at sunset.
The soundproofing is great; you can barely hear anything.
The bedding is new and clean, with no strange smells, and the room is also very spacious.
As for the downsides, the breakfast isn't very good, with only a few options suitable for a 'Guangdong palate'. Also, the toilet sometimes doesn't flush, and you have to wait for the tank to refill.
Show more
Price per night from:PHP 10,280
Posted onJun 23, 2025
Guest User
Place is good generally. However a few issues stands out. At reception check-in, they will ask you to email them your booking details or take a photo of your app booking. Please remember to hide certain private details ie. Trip.com pin number as that is only for our personal use. We waited about 1hr for checking almost 3pm the usual check-in time although many people were checking out earlier. When we entered room, bedsheets were all wet. It didn't dry properly, both beds were wet. They helped us changed. Then the lights short-circuited, they need to reset. Then the toilet choked. The flushing mechanism can be improved, it gets stuck when you press the button and flushing is not smooth. breakfast was decent, limited options for mains. Overall, it was passable. But for Yas island hotel and brand name of park inn, we expected a lot better. Similar to a budget hotel vibe
Show more
Price per night from:PHP 10,458
Posted onOct 7, 2025
Chun Myung Kim
Really spacious room, lots of closet space, and huge bathroom. Amenities wise, it was really upsetting that the adult-only pool was too full so we got rejected and had to use the family pool. And next to the family pool, there was a really loud construction happening so it wasn't a relaxing time by the pool.
Show more
Price per night from:PHP 21,523
Posted onJun 16, 2026
ahengljhThis was truly an unforgettable hotel experience. Everything exceeded my expectations, from the room facilities to the beautiful hotel environment. What impressed me the most was the warmth and hospitality of the staff, which made me feel genuinely welcomed throughout my stay. At the end of my visit, the front desk staff even gave me an adorable little lion as a gift, which was such a lovely surprise and made me very happy. I highly recommend this hotel and would definitely love to come back again in the future.
Show more
Price per night from:PHP 10,626
Posted onJul 15, 2026
Dr FahedI had a wonderful stay at this hotel. From the moment I arrived, the staff were warm, welcoming, and professional. Check-in was quick and smooth, and they made me feel valued as a guest.
The room was spotless, spacious, and beautifully designed. The bed was extremely comfortable, and the room had everything I needed for a relaxing stay. Housekeeping did an excellent job every day.
The hotel's facilities were outstanding, and the overall atmosphere was peaceful and luxurious. Breakfast offered a great variety of fresh and delicious options, and the service throughout the hotel was consistently excellent.
The location was also very convenient, with easy access to nearby attractions, restaurants, and transportation.
I highly recommend this hotel to anyone looking for comfort, quality, and exceptional service. I would definitely stay here again.
Show more
Price per night from:PHP 20,495
Posted onJun 6, 2026|Deluxe King Room With City View
dxbinmyheartI booked a package that explicitly advertised a room upgrade opportunity. When I noticed that no upgrade had been provided, I asked about it at the front desk. I was immediately told that upgrades were “subject to availability” and it is unavailable...
After I pointed out that Abu Dhabi hotels are nowhere near full at the moment, she still said it is nearly full because it's weekend. Well lets check out the 'full occupancy' photos i attached.... :)
Only after I firmly pushed back did she reluctantly offer an alternative, a garden-view room. Since I wasn't interested in a garden view, I requested what should have been my original category preference: an unblocked city view. The alternative she eventually offered was a higher-floor, but with a twin room with even more side-facing view. Having no better option, I accepted it and ended up spending my honeymoon in a twin-bed room.
If the hotel is unwilling to provide upgrades, then it should stop promoting packages that create expectations in the first place.
There were several other shortcomings on the part of the front desk and the guest relations, but I will leave them out of this review.
What ultimately saved this stay and turned it into a memorable experience were Umar, who warmly introduced us to the room, and John from the Butler Department, whose kindness and genuine care left a lasting impression.
These two gentlemen genuinely understand what true hospitality means and are among the brightest representatives of Emirates Palace. The hotel management should recognize and take good care of them, because they are the people who make guests want to return.
Show more
Price per night from:PHP 19,673
Posted onMay 15, 2026
Liam93Our only mistake was not staying longer. This hotel was lovely and the view from the balcony was stunning. the breakfast was delicious with plenty of western and local options. next time we are in abu dhabi we will definitely stay again
Show more
Price per night from:PHP 8,355
Posted onFeb 17, 2026
Guest User
The rooms are clean and perfect. Staffs are so professional. We are satisfied with their services and it's worth every penny. Just that parking isn't available, will have to use paid parking. But paid parking is available near by as well.
Show more
Price per night from:PHP 3,196