Spa Hotels in Xi'an

Services: The hotel arrival experience was average; some staff members were friendly, while others came across as quite stern. The person who assisted with my luggage seemed a bit unfriendly, which made me hesitant to ask him any questions. The rest of the staff were generally fine, though. I appreciated the birthday cake and the decorations in my room, which certainly added to the experience. However, the overall warmth and hospitality from the staff were lacking. One moment that I found slightly insulting was when a staff member asked me if I had taken their hotel room pouch while I was waiting for my taxi to my next hotel. It felt as though they suspected me of theft. Additionally, the hotel did not provide basic amenities like a toothbrush and shower caps, and I was too fatigued from jet lag to request them. Fortunately, I had packed my own toothbrush. Restaurant: The restaurant staff provided a much better service than the hotel staff. They were polite and accommodating, in contrast to the person who assisted me with my luggage and drove the golf cart. His tone was quite off-putting, making him seem unapproachable and even confrontational at times. Facilities: The bathroom was somewhat dated, with some corners showing signs of mold. The room itself was a bit dimly lit. The highlight of my stay was definitely the private onsen and the performance of ”长恨歌!” 👍🏻👍🏻👍🏻 Conclusion: The money spent was well worth it for the private onsen and the VIP tickets to the ”长恨歌” show! It was truly a fantastic experience and well worth seeing.

The decoration of this Grand Hyatt is very impressive, reflecting local culture spirit. The staff is exceptionally supportive and friendly. The environment is very convenient, the subway station only needs 6 mins walking and quiet as well. I would definitely stay here again if I need visit Xi’an again.

First of all, let me talk about the overall evaluation. I personally give it 5 points. It is a very pleasant stay experience during the Spring Festival. Let me talk about it in detail: Geographic location: near the city wall, there are 2 subway stations nearby, and there are 2 super large shopping malls. During the 5 days of stay, we used a shared bicycle for 6.8 yuan** to go back and forth from the hotel to the subway station, which was very convenient. Eating: There is a large shopping mall called Yitian Holiday near the Chaoyangmen subway entrance of the hotel. The Chang'an food stall in the mall is a very famous snack in Xi'an. The environment and taste are super good. In-room facilities: The 2.2-meter big bed is really friendly to families with children. The store also specially added a quilt. Service: The service is very good and enthusiastic. Big praise! Sanitation: Because it was newly renovated in 2023, the hygiene is also super good. Suggestions: 1. Add a convenient clothesline in the appropriate place in the room

During my extensive global travels, I’ve had the privilege of experiencing numerous luxury hotels, and I must say, the Sofitel Legend Hotel in Xi’an stands out as a truly remarkable gem. Its enchanting façade, reminiscent of a meticulously crafted petit château, transports guests to a world of mystique and elegance. The ambiance created by the hotel is nothing short of a sensory delight, gracing each moment with a unique touch of beauty and indulgence. The meticulously designed garden, a picturesque masterpiece, feels like stepping into a fragrant dream. Meandering through lush green lawns, I found solace in the tranquility of nature, as if time itself stood still for my enjoyment. This distinctive environment allowed me to rediscover a sense of inner serenity during my brief stay. The culinary experiences at the hotel are undoubtedly a highlight, with a sumptuous and diverse breakfast selection as well as exquisite afternoon tea offerings. Whether indulging in French classics or savoring local delights, each dish is a symphony of flavors that tantalize the palate. While the service, on occasion, may not have been flawless, I commend the hotel’s proactive approach in swiftly addressing feedback, demonstrating a genuine commitment to continuous improvement and guest satisfaction. The presence of a well-stocked Mini Bar in the room further elevated my stay, providing a range of snacks and beverages that added convenience and comfort to my leisure moments. I must take this opportunity to commend the three dedicated butlers, Eric, Mandy, and Flora. Their professionalism and warm hospitality redefine the concept of “home away from home.” Always greeted with a smile, they patiently attended to my inquiries, even offering invaluable travel insights that enriched my exploration of the city. In summary, the Sofitel Legend Hotel in Xi’an has left an indelible mark on my memory, crafting an unforgettable experience. As a seasoned connoisseur of luxury accommodations, I confidently place this hotel among the finest I’ve encountered. Its charming French-inspired façade, harmonious garden landscape, and unforgettable culinary journey have etched a profound impression in my heart. This is a journey I will cherish for years to come.

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The room was quite satisfactory and the service was very attentive. The hotel is very close to the scenic spots. Because I drive myself, I can go anywhere within a 5-kilometer radius. There are a lot of places to eat around the hotel. I checked out today. Knowing that we are all tourists with children, we were given a travel set and shadow puppets for the children to play with. When we left, we also brought water and candies for the children. It was a very good experience and service. Thank you to these staff, they are very considerate

My son is a senior and will be going to an internship after the New Year. Thinking that there will be fewer people and it will be less crowded before the New Year, we planned to go to Xi'an for four days and three nights. We stayed in different hotels for the first two days, both of which were economy standard rooms, and the price was about two hundred yuan if they were clean. Meiyuan Hotel was our last night staying in Xi'an. Why did it take more than ten days to write a review? It is just because we hope that friends in the same situation as us will not make the same mistake. I read the reviews when booking the room and felt it was okay, with a high rating. The hotel also looked relatively new. When I got to the room, I took a shower first. The shower room didn't run, and the water reached my feet. As it was late, I didn't want to bother changing rooms. After I dried my hair and climbed into bed, my son, who had been looking at his phone, went to take a shower. While lying on the bed, I accidentally looked at the bathroom. I was embarrassed. It turned out that you couldn't see outside through the glass, but you could see clearly inside from the outside. I guess my son had been looking at his phone and shouldn't have noticed. In addition, the hot water had been running for a long time, so the glass was foggy and it looked a bit blurry from the outside. If you are traveling with your children, you should definitely not stay here. Although the room is big, the heating is not enough and the room is cold. I will definitely not stay here next time.

It was a very good stay. We booked a small villa for four people, and were given breakfast for four people and hot springs, as well as cupping and scraping. After the reservation was made, the staff took the initiative to contact us to confirm the check-in information and time, and created a special WeChat group. After checking in at the hotel, a battery car was specially delivered to the door of the villa, and the staff accompanied us to introduce the situation in the villa. During the stay, if you have any needs, just send them directly to the group and someone will reply and solve them immediately. It is also very convenient to pick up and drop off by car wherever you want to go. The two bedrooms in the villa are also very spacious, with a small yard and a terrace. The overall experience is much better than that of ordinary hotel rooms. My family also gave unanimous praise, but it felt a little rushed after only staying for one night. In addition, the hot spring pool in the villa was not open, so it was not very convenient to go to another place to soak in the hot spring, but it was still very good overall. I especially like the staff. They responded very quickly and were friendly and kind, which really made people feel happy. I highly recommend the stay experience.

In order to accommodate an important academic conference, our room was upgraded to the adjacent Building 2. Very satisfied. The hotel is located in a courtyard, where a series of venues for conferences and accommodation are located together, and the services in each unit are very good. The building is several decades old. The interior decoration is simple and elegant, while the facilities are quite modern and indeed high-end. There is a small square and fountain in the yard, which is highly green. All kinds of vehicles enter and exit in an orderly manner, and the service is in place. There are young brothers and uncles to guide outdoors in the evening (although Xi'an is not too hot these days, it is still very hard, thank you). The service in the hotel and conference venue is warm and thoughtful, almost responsive and friendly. The Legend Hotel next door has a small exhibition room of the hotel's history, which is very interesting. The breakfast was delicious, I liked the authentic yogurt and was very satisfied.

This hotel is at a superb location just next to 不夜城. However, to go to Metro need a long walk. Breakfast has wide selection of food. Bed is very comfortable. We also tried the buffet dinner which is great. Also visited the free ticket to basement museum which is quite a good scale and collections. Truly enjoyed our 3 night stay at this hotel. Highly recommended although price is not cheap.