Best Shoal Bay Hotels

Great location. Good service from the staff. I wish the studio is closer and easier way to get to it. We had to walk along the firedoor and parking lot. But overall all were good. The facilities are excellent

Actually this is a good apartment..i booked the 2 bedrooms apartment..but the problem is they didn't make it clear on the description for how many people can stay in this 2 bedrooms apartment..how can they wrote it only for 2 person while they have 4 beds?? But overall this is a good place..

Ok, I will book this hotel again in the future.

Great location! Close to beach and restaurants. Cant believe the reception is only open on Sat morning during the weekend with full of customer. I did late check in since we went there after school time from Sydney. I was not able to have towels for the night.

The hotel is clean and nice..the staffs are really awesome.

The room is large and very close to the beach. But the washing machine and dryer are very dirty and can't be used. The apartment is not cheap, 3700 for a three bedroom night. It's hard to accept that the price of the room is so bad.

Very convenient location . Onsite parking available. Management easy to contact and kept up to date with hotel procedures. A good stay

The hotel is in a great location, close to the beach, restaurants and shops. Check in was a bit odd, had to go into the pub to get my key, but the room was absolutely beautiful. Very clean and modern, absolutely loved it!! Checking out was easy, just locked the door and popped the key in the checking out box. Car park has limited spaces so can be a bit difficult. But overall we were very happy with the accommodation.

A bit disappointed that Trip.com didn’t give you the option to claim NSW vouchers. Landmark Resort provide excellent customer service, best I had ever experienced. Sam was amazing on our arrival and very helpful. Floors were sticky from soap residue, she came up within 10 minutes to wipe over tiles with clean water. Later that evening, she came up again to help me with the turning on the stove. Apartment was immaculate and well designed for a small 1 bedroom. Comfortable and modern. Lots of double PowerPoints to plug in your own devices. Beautiful view off the balcony. Excellent fast wifi. Great pool and games room (air hockey with ability to team up with a partner - 4 players, plus other games). Negatives: 1. Kitchen - No oven. Could add scissors, wooden spoon and smaller sized pan. Strange to have a huge fry pan to cook for 2 people, and on a small stove top. Also would recommend replacing Tefal type plans as they can become a health hazard when old. Bathroom - Shower head could do with an upgrade to handheld as the fixed one is small, and only wets just below shoulders, plus splashes everywhere. We made good use of the spa bath. Square toilet seats aren’t comfortable. Iron is very cheap and old. Dirt was coming out of the holes underneath and water kept spilling out of it.

The room we were originally allocated had a broken toilet seat but we were quickly moved to another room so they could repair it and we received a voucher (as compensation for the inconvenience) toward breakfast at the on-premise cafe (which was both very popular and had a good selection; on a personal note our choices were well presented and very tasty). The location is excellent as it is central to the CBD/foreshore area and on-premise parking was plentiful. Whilst we didn't use it, the pool area looked excellent too. Our Garden View room was very comfortable and quiet with everything you could expect bar the kitchen sink. I'd definitely consider this a primary option for accommodation on future visits to Nelson Bay.