Shangri-La Hotels in Shenzhen

The hotel is a bitt older but the staff is amazing the food is amazing, everyone is very helpful, extremly helpfull actually, i was stuck here during the super typhoon, the staff was great, we felt safe taken care off all was perfect, with a bitt of renovation, the hotel would be amazing, but even though there is other newer hotels i would come back to this one, as the service and the staff are really really amazing the locations is just next to Shenzhen station and very close to Futian station, ehich makes it perfect also for travelers entering mainland china from HKG and traveling arroun in Mainland China

Overall, it's quite decent. The location is superb, and the room offers a good level of privacy with a pleasant view of Shennan Avenue, where the urban landscape beautifully blends with lush greenery. However, service was rather minimal. It seemed they relied on temporary staff, as the front desk lacked professionalism in their duties and communication, failing to deliver a truly high-end service experience. Late check-out was not available, and I'm unsure if this was due to high occupancy or a management issue. On the upside, there are abundant dining options nearby, and the surroundings are surprisingly quiet. The location truly is excellent. The hotel has a business-oriented vibe, making it a solid recommendation for short business trips.

Hotel: Nanshan Shangri-La, Shenzhen Stay Date: Recently Rating: ★ ★ ★ ★ ★ (5/5) My recent stay at the Nanshan Shangri-La was nothing short of exceptional. From the moment we arrived, we were immersed in an atmosphere of tranquility and luxury that lived up to the Shangri-La name. Here are the highlights of our visit: 1. Impeccable Service & Warm Welcome: The service was the standout feature. We were fortunate to be taken care of by Hebe and her colleagues at the Horizon Club, whose service consistently went above and beyond. They always offered assistance with a genuine desire to help. I was particularly touched on one occasion when my Alipay wasn't working to pay the taxi driver; a staff member at the door helped me pay the driver, which relieved me from the hassle and embarrassment. 2. Stunning Room with a View: We stayed in a Horizon Club Room with a breathtaking panoramic view of the Shenzhen Bay area. The room was not the most spacious but was immaculately clean and beautifully appointed. The decoration showed great attention to detail and redefined the concept of luxury. The bathroom amenities were from John Masters; they smelled wonderful but were a bit difficult to wash off as they are oil-based. 3. Exceptional Dining Experiences: The breakfast buffet on the 66th floor was phenomenal. The variety was astounding, featuring everything from freshly baked pastries and a dedicated noodle station to Western classics and healthy options. The Horizon Club lounge was a peaceful haven with delicious and delicate canapés at afternoon tea and a sumptuous dinner during the happy hour in the evenings. I found the food there to be among the very best offered by top-notch hotels in the Greater Bay Area (GBA). 4. The Pool and Recreation Facilities: The hotel’s indoor infinity pool is a masterpiece. Swimming while looking out over the bay through floor-to-ceiling windows was a surreal and relaxing experience. The gym was huge and well-equipped. However, the temperature was a bit warm for a genuine workout. 5. Prime Location: The location in Nanshan is perfect for both business and leisure. It's situated in the Shenzhen Bay Super Headquarters Base, a future major commercial and business district in Shenzhen's Nanshan District. As the area is still under construction, the immediate surroundings are not yet fully engaging. However, it is still very easy and convenient to get to major malls nearby. Verdict: The Nanshan Shangri-La is more than just a hotel; it's a destination. It perfectly balances business-like efficiency with resort-like relaxation. We left feeling completely pampered and recharged. I would not hesitate to return and highly recommend it to anyone visiting Shenzhen. Perfect for: Luxury travelers, couples, business trips, and special occasions.