Vienna Classic Hotel (Shantou Little Park)

Vienna Classic Hotel (Shantou Little Park) Reviews

Vienna Classic Hotel (Shantou Little Park)

Room 101, Comprehensive Building, Junction of Shangping Road End and Handi Road, Jinping District, Shantou, Guangdong, ChinaSee Hotel Details
Vienna Classic Hotel (Shantou Little Park)
Vienna Classic Hotel (Shantou Little Park)Vienna Classic Hotel (Shantou Little Park)Vienna Classic Hotel (Shantou Little Park)
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Guest Reviews

9.2/10
Very Good
2775 review
Verified reviews
Location9.2
Amenities9.1
Service9.4
Cleanliness9.3
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All reviews(2775)
Positive reviews(2708)
Reviews with photos/video(386)
Convenient location(448)
Friendly front desk staff(398)
Convenient parking(234)
Easy to get around(107)
Average sound insulation(94)
Close to scenic area(94)
Fantastic river view(65)
Luxurious(12)
Negative reviews(67)
TC Thailand
Deluxe Room (2 Beds)
Stayed in Mar 2025
Family
28 review
8.5/10
Very Good
Posted on May 8, 2025
The location is a bit quiet. The room size is big enough. The reception officer has good service.
Response from Property: Dear guest, thank you for choosing Vienna Shantou Xiaogongyuan. We are deeply sorry that the hotel failed to bring you a perfect stay experience. We will optimize and rectify the environmental problems inside and outside the hotel, continuously improve the hotel products and services, provide customers with more value-added services, and improve the hotel's cost performance. We hope that when you stay again, you can experience the hotel's more complete and high-quality services. Thank you again for your support of the hotel. All the staff of Vienna Shantou Xiaogongyuan are looking forward to your visit again.
Guest User
Superior Room (2 Beds)
Stayed in Feb 2025
Couple
19 review
10/10
Outstanding
Posted on Mar 31, 2025
Good location close to Xiao gong yuan and lots of eateries selling goose meat, Teochew cakes etc. rooms are clean and quiet and cleanliness ia good. There is washing machines but no dryer. However there is space on the roof top to hang dry your clothes. Front desk is helpful but they seemed to be so hassled all the time.
Response from Property: 尊敬的貴賓,感謝您選擇維也納汕頭小公園店,並給予這麼高的評價,致力於給客户提供足夠好的服務是我們最神聖而偉大的使命,酒店位於汕頭老城區,周邊有很多當地特色美食、著名旅遊景點,同時距離汽車站僅十幾分鍾車程,是您出差、旅行、探親的最佳入住選擇,再次感謝您對酒店的支持,維也納汕頭小公園店全體員工期待您的再次光臨。
Guest User
Superior Double Room
Stayed in Mar 2024
Family
16 review
10/10
Outstanding
Posted on Apr 19, 2024
Overall stay was peasant.. great location.. booked 5 rooms but one room has a incorrect checked in date in the system., after much clarification, the hotel staff managed to resolve it.
Response from Property: Dear distinguished guests, thank you for choosing Vienna Shantou Small Park Store and giving such a high evaluation. The hotel pays great attention to the customer's check-in experience and strives to provide customers with a comfortable, healthy and safe check-in environment. At the same time, the hotel has a total of 108 free parking spaces and various guest rooms, which can meet the check-in needs of all kinds of customers. Thank you again for your support to the hotel. All the staff of Vienna Shantou Small Park Store are looking forward to your visit again.
Guest User
Superior Double Room
Stayed in Feb 2024
Family
14 review
7.0/10
Posted on Mar 13, 2024
Reception was informative and helpful. If you like outdoor exercise, you may take a walk opposite the hotel , along the river. Shared outdoor photos of opposite hotel
Response from Property: Dear guest, thank you for choosing Vienna Shantou Xiaogongyuan. We are deeply sorry that the hotel failed to bring you a perfect stay experience. We will optimize and rectify the environmental problems inside and outside the hotel, continuously improve the hotel products and services, provide customers with more value-added services, and improve the hotel's cost performance. We hope that when you stay again, you can experience the hotel's more complete and high-quality services. Thank you again for your support to the hotel. All the staff of Vienna Shantou Xiaogongyuan are looking forward to your visit again.
Guest User
Deluxe Room (2 Beds)
Stayed in Nov 2024
Family
1 review
10/10
Outstanding
Posted on Dec 24, 2024
Its fine, windows are small and depressing though.
Response from Property: 尊敬的貴賓,感謝您選擇維也納汕頭小公園店,並給予這麼高的評價,酒店非常注重客户的入住感受,全力為客户提供一個舒適、健康、安全的入住環境。同時,酒店有免費停車位及各類客房共計108間,可以滿足各類客户的入住需求,再次感謝您對酒店的支持,維也納汕頭小公園店全體員工期待您的再次光臨。
Guest User
Deluxe Double Room
Stayed in May 2025
Family
2 review
8.5/10
Very Good
Posted on Jun 23, 2025
It was good!
Response from Property: 尊敬的貴賓,感謝您選擇維也納汕頭小公園店,酒店沒能給您帶來十分完美的入住體驗,我們深表歉意;我們會就酒店內外環境問題進行優化整改,在酒店產品及服務上不斷提升,給客户提供更多增值服務,提高酒店性價比,希望您再次入住時,能體驗到酒店更完善的優質服務,再次感謝您對酒店的支持,維也納汕頭小公園店全體員工期待您的再次光臨。
Joyce CH Tan
Superior Room (2 Beds)
Stayed in Oct 2024
Family
6 review
7.0/10
Posted on Dec 4, 2024
Nice place
Response from Property: 尊敬的貴賓,感謝您選擇維也納汕頭小公園店,酒店沒能給您帶來十分完美的入住體驗,我們深表歉意;我們會就酒店內外環境問題進行優化整改,在酒店產品及服務上不斷提升,給客户提供更多增值服務,提高酒店性價比,希望您再次入住時,能體驗到酒店更完善的優質服務,再次感謝您對酒店的支持,維也納汕頭小公園店全體員工期待您的再次光臨。
Guest User
Superior Room (2 Beds)
Stayed in May 2024
Couple
4 review
8.5/10
Very Good
Posted on Jun 4, 2024
Good,
Response from Property: 尊敬的貴賓,感謝您選擇維也納汕頭小公園店,酒店沒能給您帶來十分完美的入住體驗,我們深表歉意;我們會就酒店內外環境問題進行優化整改,在酒店產品及服務上不斷提升,給客户提供更多增值服務,提高酒店性價比,希望您再次入住時,能體驗到酒店更完善的優質服務,再次感謝您對酒店的支持,維也納汕頭小公園店全體員工期待您的再次光臨。
300203****
Panoramic Double Room
Stayed in Mar 2025
Traveling with friends
15 review
10/10
Outstanding
Posted on Apr 20, 2025
The location of the room is quite good, near the old city of Shantou, and the parking facilities are sufficient. It is very convenient to park the car and walk directly to the small park for shopping and eating. You can enter the small park area by turning a corner. The room was upgraded for free and arranged a quiet area with a good view. A shipyard was also found. Xiao He's service attitude was very good and warmly welcomed us when we checked in and checked out.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing the Vienna Hotel Shantou Xiaogongyuan. We are deeply honored to have provided you with a pleasant stay. Hotel management attaches great importance to service and provides training to all staff to ensure the quality of our services. To enhance customer satisfaction, we offer personalized services such as a rich breakfast and a sweet spring water drop-off service. We hope that you will experience even better service during your next stay. Thank you again for your support. The entire staff at the Vienna Hotel Shantou Xiaogongyuan looks forward to welcoming you back.
M415266****
Superior Room (2 Beds)
Stayed in Mar 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on Apr 18, 2025
I booked a superior twin room, and the front desk lady Xiaoli upgraded me to a deluxe twin room for free. Thank you very much. The room was clean and tidy, the bedding was new, and the area was large enough. I was very satisfied.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Vienna Hotel Shantou Xiaogongyuan and giving such a high evaluation. It is our most sacred and great mission to provide customers with good service. The hotel is located in the old town of Shantou, surrounded by many local specialties and famous tourist attractions. It is only a dozen minutes' drive from the bus station. It is the best choice for your business trip, travel, or visiting relatives. Thank you again for your support of the hotel. All the staff of Vienna Hotel Shantou Xiaogongyuan are looking forward to seeing you again.
1391116****
Superior Double Room
Stayed in Mar 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Apr 17, 2025
I originally wanted to stay for only one night and then go to Chaozhou, but after eating for an afternoon, I found that Shantou was so delicious and the hotel was OK, so I was too lazy to go to Chaozhou again, so I stayed for another night. When checking in, I told the front desk Xiaoyun that I couldn't sleep well and asked for a quiet room. She was very responsible and helped me choose a quiet room. She also provided me with a lot of useful guides for shopping and eating. The hotel also has a parking lot. When I have time to travel by car in a few years, I will come here again. It is also very convenient to order takeout here.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Vienna Hotel Shantou Xiaogongyuan and giving such a high evaluation. It is our most sacred and great mission to provide customers with good service. The hotel is located in the old town of Shantou, surrounded by many local specialties and famous tourist attractions. It is only a dozen minutes' drive from the bus station. It is the best choice for your business trip, travel, or visiting relatives. Thank you again for your support of the hotel. All the staff of Vienna Hotel Shantou Xiaogongyuan are looking forward to seeing you again.
M14938****
Panoramic Double Room
Stayed in Mar 2025
Family
33 review
10/10
Outstanding
Posted on Apr 14, 2025
The hotel is very close to the small park, within walking distance, and you can go to eat Fuhecheng beef balls, which are quite good. Xiaoyun at the hotel front desk was very attentive and informed of relevant matters. The view of the hotel view room is also good!
Original TextTranslated by Google
Response from Property: Dear Valued Guest, thank you for choosing Vienna Shantou Xiaogongyuan Branch. We are honored that you had a pleasant stay. The hotel management places great importance on service attitude and provides training for all staff to ensure service quality. To further enhance customer satisfaction, the hotel offers personalized services such as a generous breakfast and complimentary fresh water for guests. We hope you will experience even better service during your next stay. Thank you again for your support. All staff at Vienna Shantou Xiaogongyuan Branch look forward to your next visit.
Anonymous User
Superior Room (2 Beds)
Stayed in Mar 2025
Couple
69 review
8.0/10
Very Good
Posted on Apr 11, 2025
As always, I booked the Vienna Hotel, but I was not very satisfied with the stay. The deluxe king-size room I booked was relatively small and had a strange smell. After entering the lobby, the sofa and coffee table did not feel very clean. The hotel breakfast was too simple, with almost nothing to eat, and the hotel service attitude was a bit stiff.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Vienna Hotel Shantou Xiaogongyuan. We sincerely apologize for not being able to provide you with a perfect stay experience. We will optimize and rectify the environmental issues inside and outside the hotel, continuously improve the hotel products and services, provide customers with more value-added services, and improve the hotel's cost-effectiveness. We hope that when you stay again, you can experience the hotel's more complete and high-quality services. Thank you again for your support of the hotel. All the staff of Vienna Hotel Shantou Xiaogongyuan are looking forward to seeing you again.
D15358****
Superior Room (2 Beds)
Stayed in Feb 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Mar 24, 2025
Very clean and comfortable, very satisfied, the front desk Xiaoli is attentive and considerate, and also upgraded the room for free. The scenery outside the window is beautiful, Vienna Hotel is still trustworthy. Looking forward to the next time.
Original TextTranslated by Google
Response from Property: 尊敬的貴賓,感謝您選擇維也納汕頭小公園店,並給予這麼高的評價,酒店非常注重客户的入住感受,全力為客户提供一個舒適、健康、安全的入住環境。同時,酒店有免費停車位及各類客房共計159間,可以滿足各類客户的入住需求,再次感謝您對酒店的支持,維也納汕頭小公園店全體員工期待您的再次光臨。
M13189****
Superior Double Room
Stayed in Feb 2025
Traveling with friends
23 review
8.7/10
Very Good
Posted on Mar 22, 2025
Very close to the small park, the hotel is clean and tidy. The hotel is near the elevated road. Fortunately, it has double-glazed isolation. It would be even better if there were some Shantou specialty snacks for breakfast.
Original TextTranslated by Google
Response from Property: 尊敬的貴賓,感謝您選擇維也納汕頭小公園店,酒店沒能給您帶來十分完美的入住體驗,我們深表歉意;我們會就酒店內外環境問題進行優化整改,在酒店產品及服務上不斷提升,給客户提供更多增值服務,提高酒店性價比,希望您再次入住時,能體驗到酒店更完善的優質服務,再次感謝您對酒店的支持,維也納汕頭小公園店全體員工期待您的再次光臨