Suining Marriott Hotel

Suining Marriott Hotel Reviews

Suining Marriott Hotel

Guanyin Lake Shenglian Island, Chuanshan Zone, Suining, Chuanshan District, Suining, Sichuan, ChinaView Hotel Details
Suining Marriott Hotel
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Suining Marriott Hotel Guest Reviews

4.6/5
Very Good
2419 review
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(2419)
Positive reviews(2340)
Reviews with photos/video(620)
Classy environment(506)
Delicious breakfast(266)
Friendly front desk staff(157)
Perfect for kids(147)
Fantastic river view(83)
Has play area for children(45)
Family activities available(22)
Negative reviews(77)
Andrew
Panorama Boutique Suite
Stayed in Feb 2024
Family
2 review
4.2/5
Very Good
Posted on Mar 31, 2024
Hotel staff is friendly and responsive to requests. Location is off main city with no other amenities within walking distance so something for visitors to consider but definitely with considering if you prefer a quiet place. I book the suite with river view and it was great. Will consider staying here again the next time
Response from Property: 尊敬的賓客您好,感謝您將遂寧首座萬豪酒店作為您來遂之行的首選,並與我們分享您的入住體驗。您的稱讚就是我們前行的動力。再次感謝您的讚譽,期待在不久的將來再次與您相遇!
Hohl
Deluxe Garden-view Twin Room
Stayed in Mar 2023
Couples
37 review
4.2/5
Very Good
Posted on Jun 19, 2023
Outstanding service and beautifully designed hotel that should be reached by car. It’s secludedness made it impossible to order sth from outside in the late evening.
Response from Property: 尊敬的賓客您好,感謝您在近期選擇下榻遂寧首座萬豪酒店,並給予我們反饋。我們很遺憾地看到您此次入住的不愉快體驗,對此向您表示抱歉。我們已經第一時間將您的反饋分享給酒店管理層和相關部門,並對您所提到的問題加以調查整改。您的反饋對我們來説至關重要,這將幫助我們進步和提高。我們衷心地希望您能再給我們一次為您服務的機會。再次感謝您的入住,祝您生活愉快。
BOZKAN
Panorama Boutique Suite
Stayed in Jan 2023
Solo travelers
9 review
3.7/5
Posted on Apr 19, 2023
It was really cold, anyway thanks to the receptionist to help me arrangements
Response from Property: 尊敬的賓客您好,感謝您在近期選擇下榻遂寧首座萬豪酒店,並給予我們反饋。我們很遺憾地看到您此次入住的不愉快體驗,對此向您表示抱歉。我們已經第一時間將您的反饋分享給酒店管理層和相關部門,並對您所提到的問題加以調查整改。您的反饋對我們來説至關重要,這將幫助我們進步和提高。我們衷心地希望您能再給我們一次為您服務的機會。再次感謝您的入住,祝您生活愉快。
piyawat
Deluxe Garden-view Twin Room
Stayed in Oct 2023
Family
4 review
5.0/5
Outstanding
Posted on Dec 13, 2023
Very good
Response from Property: 尊敬的賓客您好,遂寧首座萬豪酒店位於“城市之心”聖蓮島,毗鄰遂寧商務區及政務區。感謝您將遂寧首座萬豪酒店作為您來遂之行的首選,並與我們分享您的入住體驗。您對於我們服務品質的認可,就是我們前行的動力。再次感謝您的讚譽,期待在不久的將來再次與您相遇
Guest User
Deluxe Garden-view Twin Room
Stayed in Feb 2025
Family
24 review
3.6/5
Posted on Mar 10, 2025
The room was average. The hair dryer was scattered around, probably because the previous guest had used it but the service staff didn't put it away. The hotel covers a large area but there might not be much to do in the off-season. The camping area is closed, and there is only one service staff running between the amusement park and cartoon car areas. If you want to play, you have to wait for the service staff to show up. It is a parent-child hotel sign, but there is no parent-child service in the room. There was no usher at breakfast, and the service was much worse than the Marriott Hotel I stayed at before.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Suining Marriott Hotel and sharing your stay experience with us. We would like to express our sincerest apologies for this unpleasant experience. The problems you pointed out, including the failure to store the hair dryer in time, the problems with the amusement park and parent-child services, have always been the top priority of our Suining Marriott Hotel. Please believe that we will immediately start to optimize the staffing and ensure that the services in each area are timely and in place to comprehensively improve the hotel's service level. We look forward to your visit again with your family.
Fugonglundaofu
Deluxe Garden-view Double Room
Stayed in Feb 2025
Business travelers
8 review
5.0/5
Outstanding
Posted on Mar 9, 2025
The location of the hotel is very good, on a small island, very comfortable, the surrounding environment is very good, the hotel also has yachts, the room facilities are complete and clean, the front desk reception is also very enthusiastic, next time I will choose Suining First Marriott Hotel.
Original TextTranslated by Google
6/9
Response from Property: Dear guest, thank you for staying at Suining Marriott Hotel and sharing your unforgettable experience with us! We have been committed to creating a comfortable, elegant and warm living environment for our guests. From the design of the hotel to every detail of the service, you can enjoy a rare comfort on Shenglian Island. This is the greatest reward for us. I hope you will come to Suining often when you are free and make Suining's first Marriott Hotel your first choice. We will welcome you with greater enthusiasm and more considerate service and let you spend wonderful time here again and again.
Waihuaneibuhua
Deluxe Garden-view Twin Room
Stayed in Jan 2025
Family
8 review
4.5/5
Great
Posted on Feb 13, 2025
Marriott, on Shenglian Island, has a beautiful and quiet environment. The rooms are large and offer views of the Fu River. The room service is very responsive, the breakfast is rich, and there are both Chinese and Western food with a wide variety of options, including coconut milk refreshments. There is a large bathtub. I have two suggestions: there is only one paper towel on the sink, which makes it inconvenient to use paper towels in the room; the hotel is on an island, so it is inconvenient to buy things, so the categories of the vending machines can be increased.
Original TextTranslated by Google
6/12
Response from Property: Dear guest, thank you for staying at Suining Marriott Hotel and sharing your unforgettable experience with us! We have been committed to creating a comfortable, elegant and warm living environment for our guests. From the design of the hotel to every detail of the service, you can enjoy a rare comfort on Shenglian Island. This is the greatest reward for us. I hope you will come to Suining often when you are free and make Suining's first Marriott Hotel your first choice. We will welcome you with greater enthusiasm and more considerate service and let you spend wonderful time here again and again.
Guest User
Deluxe Garden-view Double Room
Stayed in Feb 2025
Family
4 review
5.0/5
Outstanding
Posted on Mar 9, 2025
Marriott is very cost-effective and suitable for weekend trips with children. The hotel has complete facilities and a good environment. You can also camp. Recommended
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Suining Marriott Hotel and sharing your unforgettable experience with us! We have been committed to creating a comfortable, elegant and warm living environment for our guests. From the design of the hotel to every detail of the service, you can enjoy a rare comfort on Shenglian Island. This is the greatest reward for us. I hope you will come to Suining often when you are free and make Suining's first Marriott Hotel your first choice. We will welcome you with greater enthusiasm and more considerate service and let you spend wonderful time here again and again.
Guest User
Deluxe Garden-view Twin Room
Stayed in Jan 2025
Family
9 review
5.0/5
Outstanding
Posted on Feb 24, 2025
The room is decorated in original colors, fresh and elegant, the bedding is comfortable, the facilities are complete, the room is clean and hygienic, and the staff's service attitude is warm and thoughtful. The breakfast is rich, combining Chinese and Western food, especially the noodles with various fillings. The hotel is located on Shenglian Island. The building looks like a lotus. The surrounding environment is beautiful, the air is fresh, and the scenery is pleasant (especially the night view is very beautiful).
Original TextTranslated by Google
6/8
Response from Property: Dear guest, thank you for staying at Suining Marriott Hotel and sharing your unforgettable experience with us! We have been committed to creating a comfortable, elegant and warm living environment for our guests. From the design of the hotel to every detail of the service, you can enjoy a rare comfort on Shenglian Island. This is the greatest reward for us. I hope you will come to Suining often when you are free and make Suining's first Marriott Hotel your first choice. We will welcome you with greater enthusiasm and more considerate service and let you spend wonderful time here again and again.
Guest User
Deluxe Garden-view Twin Room
Stayed in Feb 2025
Travel with friends
59 review
5.0/5
Outstanding
Posted on Mar 9, 2025
Marriott's quality is unquestionable, very good hotel, great environment, good, good
Original TextTranslated by Google
6/9
Response from Property: Dear guest, thank you for staying at Suining Marriott Hotel and sharing your unforgettable experience with us! We have been committed to creating a comfortable, elegant and warm living environment for our guests. From the design of the hotel to every detail of the service, you can enjoy a rare comfort on Shenglian Island. This is the greatest reward for us. I hope you will come to Suining often when you are free and make Suining's first Marriott Hotel your first choice. We will welcome you with greater enthusiasm and more considerate service and let you spend wonderful time here again and again.
Xingfuziwei
Deluxe Garden-view Twin Room
Stayed in Jan 2025
Family
30 review
5.0/5
Outstanding
Posted on Feb 11, 2025
Taking advantage of the tail end of the winter vacation, I took the kids and the elderly on a trip around Chengdu. Suining is nice, and the Marriott Hotel in Suining is also quite good. Both children and elders like it. The housekeeper Rain was very considerate. He contacted us in advance before check-in and helped to solve any problems quickly. The hotel environment and hygiene are very good. I'll come back to see the lotus flowers in summer if I have a chance.
Original TextTranslated by Google
6/8
Response from Property: Dear guest, thank you for staying at Suining Marriott Hotel and sharing your unforgettable experience with us! We have been committed to creating a comfortable, elegant and warm living environment for our guests. From the design of the hotel to every detail of the service, you can enjoy a rare comfort on Shenglian Island. This is the greatest reward for us. I hope you will come to Suining often when you are free and make Suining's first Marriott Hotel your first choice. We will welcome you with greater enthusiasm and more considerate service and let you spend wonderful time here again and again.
Guest User
Deluxe Garden-view Twin Room
Stayed in Dec 2024
Family
4 review
5.0/5
Outstanding
Posted on Jan 29, 2025
Great experience! The environment is super beautiful. With children, the hotel upgraded the deluxe room on the 6th floor for free. The room is large, the facilities are new, and there is a big bathtub. You can see the beautiful river view in the room, especially at night, it is dazzling and bright! The children's park tickets were given and the breakfast was very rich. The children are very happy! The service attitude is very good, every service staff will take the initiative to say hello, making people feel very comfortable! I left a phone behind when I checked out, and both the hotel and Ctrip quickly contacted me to get it back. I think the only drawback is that the glass between the bathroom and the room is quite transparent, which would be awkward if you were traveling with older children of the opposite sex!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Suining Marriott Hotel and sharing your unforgettable experience with us! We have been committed to creating a comfortable, elegant and warm living environment for our guests. From the design of the hotel to every detail of the service, you can enjoy a rare comfort on Shenglian Island. This is the greatest reward for us. I hope you will come to Suining often when you are free and make Suining's first Marriott Hotel your first choice. We will welcome you with greater enthusiasm and more considerate service and let you spend wonderful time here again and again.
Guest User
Selected Room - River-View (2 Beds)
Stayed in Jan 2025
Family
2 review
5.0/5
Outstanding
Posted on Feb 9, 2025
Very satisfied, will continue to come when the lotus blooms
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Suining Marriott Hotel and sharing your unforgettable experience with us! We have been committed to creating a comfortable, elegant and warm living environment for our guests. From the design of the hotel to every detail of the service, you can enjoy a rare comfort on Shenglian Island. This is the greatest reward for us. I hope you will come to Suining often when you are free and make Suining's first Marriott Hotel your first choice. We will welcome you with greater enthusiasm and more considerate service and let you spend wonderful time here again and again.
Anonymous User
Panorama Boutique Suite
Stayed in Feb 2025
Couples
13 review
4.1/5
Very Good
Posted on Mar 9, 2025
The room was nice and the view was ok. But there are no drinks in the suite, and I have stayed in many hotels. The better ones, five-star hotels all have drinks. Marriott is the best hotel in Suining at the moment, but there is no welcome fruit. I called the front desk, but I didn't hear clearly, and the person who answered the phone didn't sound very good. Hope it can be improved by adding some drinks and fruits.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Suining Marriott Hotel. We are very sorry for your unpleasant experience. Thank you for your valuable suggestions. We will definitely optimize the experience for guests in high-end rooms, and work hard to train our staff, optimize communication skills and attitudes, and improve response efficiency. We look forward to your stay again and experiencing our new services.
Guest User
River-view King Room
Stayed in Feb 2025
Couples
20 review
4.1/5
Very Good
Posted on Mar 3, 2025
The lobby has a fragrance. This is my second time staying here. As soon as I got out of the elevator and reached the floor, the fragrance disappeared and was replaced by the smell of dampness and disinfectant. Everything about the hotel is good except this! When can it be changed? I hope I won't have this problem next time.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing Suining Marriott Hotel again and thank you for sharing your valuable suggestions. Marriott always adheres to the brand's high standards and puts every guest's experience first. The fragrance of the lobby is a warm opening that we carefully created. We are deeply sorry for the discomfort caused to you by the odor on the floor. We have started to develop optimization plans to eliminate odors and create a comfortable environment for you throughout the journey. We look forward to seeing you again, we will definitely live up to your expectations!