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Latest Reviews for Shanghai Hotels

Radisson Collection Hotel, Yangtze Shanghai

Radisson Collection Hotel, Yangtze Shanghai

4.6/53283 Reviews
Hongqiao District
**Review:** I stayed at your hotel and was generally very satisfied: the rooms, service, and atmosphere were excellent. However, I had an unpleasant experience at the reception. When I approached the desk, I was directed to another counter, even though there were two staff members who didn’t seem busy. I followed their instructions and went to the second desk, where I was again told to go to a third counter. Finally, at the third reception desk, I was redirected yet again! This was not only inconvenient but also left a negative impression. I understand that staff may have specific responsibilities, but it appeared that the issue was caused by a lack of coordination rather than workload. I kindly ask you to address this issue and take measures to improve reception service. I hope that next time my experience with your staff will be smoother and more pleasant. Thank you!
Radisson Collection Hotel,Xing Guo Shanghai

Radisson Collection Hotel,Xing Guo Shanghai

4.8/52231 Reviews
Hengshan Road Area
As a business traveller, when I go to a hotel, I crave familiarity, as there are often enough surprises at work. At the Radisson Xing Guo, I had high expectations, check-in process was smooth and the room was nice. However, when I came back after work, the dirty cups were still inside my room and when I called down to front desk, they sent replacement glasses from room service without any spoons after a long wait. On my second day returning from work, there was only half the normal nunber of bottles of water. The continuous little errors were unfortuante as I never knew what else would go wrong. Hotel overall was nice, and should definitely spend more time training room servicing staff.
Radisson Collection Hyland Shanghai

Radisson Collection Hyland Shanghai

4.5/53563 Reviews
People's Square Area
Lovely hotel on East Nanjing road right at Metro line 2 exit 4. The room is on the smaller side but still very comfortable and clean. The bed and pillows are very comfortable and the mattress is very comfortable, not hard. The location is very convenient near many shops and restaurants. The hotel has many amenities to enjoy. The highlight is definitely the breakfast sporting an abundance of delicious dishes.

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