Fairfield by Marriott Shanghai Pudong Central Reviews
Fairfield by Marriott Shanghai Pudong Central
No.38, Lane 91, Eshan Road, Pudong New Area, Shanghai, ChinaSee Hotel Details
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1 night
Guest Reviews
9.4/10
Outstanding
1581 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.3
Amenities9.3
Service9.4
Cleanliness9.5
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All reviews(1581)
Positive reviews(1539)
Reviews with photos/video(323)
Delicious breakfast(312)
Easy to get around(107)
Friendly front desk staff(105)
Quiet & comfortable(94)
Perfect for business trips(85)
Close to metro(38)
Tasty coffee(23)
Awesome gym(21)
Negative reviews(42)
Ediwidbrains
Premier Queen Room
Stayed in Sep 2025
Couple
1 review
10/10
Outstanding
Posted on Oct 11, 2025
Amazing stay. Close to the metro. 5km away from the oriental tower and the bund. Receptionist were very helpful. They do speak english which is the plus point . So far Marriott never fails to amaze. Convenient store just down the hotel. Nearest metro is 600m Lancun Road . Thank you. And the house keeping aunt was amazing .
6/11
Response from Property: 店回覆內容:尊敬的賓客,感謝您分享入住感受!能讓您對此次住宿各方面都滿意,還願意下次再來,我們由衷開心。您的認可會是我們繼續做好服務的動力,期待未來與您再會,祝您生活愉快!
M432353****
Standard Queen Room
Stayed in Sep 2025
Family
2 review
10/10
Outstanding
Posted on Oct 22, 2025
I booked this hotel before my trip, and I was really impressed. The breakfast spread was fantastic, and the room was spotless. The front desk staff were very welcoming, and the peaceful environment was a huge plus. It's perfect for both business and leisure travelers.
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Response from Property: 尊敬的賓客,感謝您的好評!您提及的早餐、客房與服務亮點,是我們服務的核心標準。我們將繼續保持水準,為每一位賓客打造舒心的住宿體驗,歡迎您再次光臨。
M274357****
Standard Queen Room
Stayed in Sep 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Oct 13, 2025
This was my first stay, and overall it was quite good. The housekeeping staff were very friendly, and their service was warm and thorough. The room was clean and tidy. The restaurant offered a wide variety of dishes, beautifully presented and delicious. The front desk staff were also very helpful. I would choose this hotel again next time.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您的好評!您的滿意是我們前進的最大動力,我們會繼續用心做好每一項服務,期待您的再次光臨!
M2ddfxici****
Standard Queen Room
Stayed in Sep 2025
Business traveler
1 review
10/10
Outstanding
Posted on Oct 13, 2025
The room was clean and the front desk service was excellent. They offer self-service printing and laundry, making it great value for money.
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Response from Property: 尊敬的賓客,感謝您的好評與肯定!我們會始終保持優質服務,為每一位賓客打造貼心的入住環境,歡迎您下次再來!
M254610****
Standard Queen Room
Stayed in Sep 2025
Couple
1 review
10/10
Outstanding
Posted on Oct 8, 2025
This is my go-to hotel every time I visit Shanghai. I noticed they've added a laundry room, which is a great convenience. The fact that breakfast runs until 12:30 PM on holidays is a huge plus! The service is also excellent.
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Response from Property: 尊敬的賓客,特別感謝您的好評!很榮幸我們的服務與居住細節能獲得您的認可,這份肯定對我們而言格外珍貴。期待下次仍能為您提供舒心的住宿體驗,祝您心情愉悦!
M532318****
Standard Queen Room
Stayed in Sep 2025
Family
3 review
10/10
Outstanding
Posted on Oct 6, 2025
The front desk gave gifts to the children, and the room was clean. Breakfast was plentiful, and the location was excellent. The lady at the front desk was especially gentle. The environment was also very good. The service was fantastic!
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Response from Property: 尊敬的賓客,感謝您細緻分享入住感受!您對前台服務、小童禮品、房間衞生、早餐及位置的認可,是對我們的莫大鼓勵,我們會繼續保持這份用心,盼您再次光臨!
Anonymous User
Premier 2-bed Room
Stayed in Sep 2025
Family
49 review
8.0/10
Very Good
Posted on Oct 8, 2025
The room has a modern, simple, and fresh style.
Environment: Very close to Century Park and the East Hall of Shanghai Museum.
Facilities: Very new.
Hygiene: Clean and tidy.
Service: There's a 24-hour convenience store downstairs 🏪.
A bit disappointed it wasn't open during the National Day holiday.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您抽出時間分享入住體驗!能讓您對此次住宿感到滿意,我們由衷開心。您的認可始終是我們用心提升服務、打磨居住細節的動力。期待未來還能有機會迎接您,繼續為您提供舒適的旅居體驗,祝您日常順利,心情愉悦!
🐰lengjingdeyaoyao🐰
Premier Queen Room
Stayed in Sep 2025
Family
4 review
10/10
Outstanding
Posted on Oct 5, 2025
This boutique hotel has everything you need and more. They have a self-service laundry room, which is super clean, and the machines are top-notch. I was really impressed that breakfast extended until noon on holidays, which helped avoid the rush. Plus, they even had hearty dishes like shrimp in tomato sauce for breakfast, which was a pleasant surprise! The front desk staff was very welcoming, and the room was spotless. Honestly, this felt like the best value-for-money hotel I've stayed at on this trip. You can tell the owner put a lot of thought and taste into this place.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您分享入住體驗!能得到您的的認可,我們由衷開心。能成為您此行高性價比之選,也是我們的榮幸。期待未來再為您服務,祝您生活愉快!
NB
Standard Queen Room
Stayed in Sep 2025
Couple
28 review
10/10
Outstanding
Posted on Oct 8, 2025
Great hotel, close to lots of things to do in Pudong and easy to get to everywhere else in Shanghai. Good breakfast, comfy bed and very friendly staff. For anyone worried about the toilet in the bedroom, the toilet has a sliding door (see photo), but it’s very thin!
Response from Property: Dear Guest,Thanks a lot for your lovely review! We’re delighted you enjoyed our Pudong location (easy to get around Shanghai!), tasty breakfast, cozy bed, and the friendly staff.Your kind words mean a lot to us. We’re looking forward to having you back. Have a great day!
M237378****
Business Queen Room
Stayed in Aug 2025
Business traveler
6 review
10/10
Outstanding
Posted on Sep 26, 2025
Overall, I was pleasantly surprised. Perhaps it was because I mentioned I'm a Marriott Titanium Elite member during check-in, even though this booking doesn't earn points. The handwritten welcome card was a really unexpected touch, plus a bottle of Perrier and some fruit – for a Fairfield by Marriott, that's practically unheard of! I'm very satisfied; you can really feel the hotel's thoughtfulness and attention to detail. The staff were also very enthusiastic, and there's free freshly ground coffee in the lobby. Breakfast was plentiful, and the mini wontons were especially delicious.
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Response from Property: 尊敬的賓客,非常感謝您用如此細緻的分享,讓我們感受到您對本次入住的滿滿認可!得知手寫歡迎卡片、巴黎水與水果能給您帶來驚喜,我們由衷開心 ,即便訂單暫無法積分,我們也希望通過這些小細節,讓您感受到萬楓對每一位貴賓的重視。大堂免費現磨咖啡、豐富早餐裏的美味小雲吞,以及團隊成員的熱情服務,能被您一一記在心上,更是對我們工作的莫大鼓勵。未來我們會繼續堅守這份用心,期待在您下次出行時,再次為您帶來舒心愜意的居住體驗!
Guest User
Premier Queen Room
Stayed in Sep 2025
Family
1 review
10/10
Outstanding
Posted on Nov 23, 2025
Nice place yet the room a bit small but good for my family
Response from Property: Dear Guest, thanks for sharing your stay experience! We’re thrilled our hotel was a nice fit for your family. We appreciate your honest feedback on the room size—next time, feel free to book one of our larger room types for more space. We’ll keep optimizing to enhance your comfort further.Thank you for choosing us—we warmly look forward to welcoming you and your family back soon! Wish you all the best.
Anonymous User
Standard Queen Room
Stayed in Aug 2025
Business traveler
8 review
10/10
Outstanding
Posted on Sep 13, 2025
Third time staying this hotel, good as usual.
Response from Property: Dear Guest, it’s wonderful to have you with us for the third time! We truly appreciate your recognition that our hotel remains good as usual. We’ll keep up the good work and eagerly await your next visit.
Guest User
Standard Queen Room
Stayed in Oct 2025
Solo traveler
4 review
10/10
Outstanding
Posted on Nov 25, 2025
The staff are very kind and helpful. The room is clean and spacious. The view from the window is nice.
Response from Property: Dear Guest,Thank you so much for your stay and wonderful feedback! We’re thrilled to hear that our kind and helpful staff, clean and spacious room, and nice window view made your stay enjoyable.Your recognition means a great deal to our team. We’ll continue to maintain our high standards and create memorable experiences for every guest. Looking forward to welcoming you back soon!
Anonymous User
Standard Queen Room
Stayed in Jun 2025
Business traveler
36 review
10/10
Outstanding
Posted on Jul 13, 2025
Very good. Just needs a self laundry service and then it’s perfect
Response from Property: Dear guest, thank you for your positive feedback! We have taken note of the self-service laundry service you mentioned and will carefully consider and evaluate it, striving to provide you with even better service. We look forward to your next visit!
Dylan solo traveler
Standard Queen Room
Stayed in Oct 2025
Solo traveler
6 review
10/10
Outstanding
Posted on Nov 18, 2025
The hotel is clean, well connected, helpful staff and great breakfast. All u need to make your visit to shanghai easy and special !
Response from Property: Dear Guest,Thanks for your great review! We’re happy you liked our clean rooms, convenient location, helpful staff and delicious breakfast. Hope you had a nice trip in Shanghai, and we’d love to welcome you again soon!