To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.9
Amenities3.9
Service3.9
Cleanliness3.9
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All reviews(67)
Positive reviews(36)
Reviews with photos/video(3)
Negative reviews(7)
Rebaz Mohammed sadeq
Queen Room Smoking
Stayed in Nov 2023
Travel with friends
1 review
4.2/5
Very Good
Posted on Dec 16, 2023
Good and friendly staff.
Suitable location
Clean
Comfortable
Just the price was not suitable
Evgenia
Queen Room Non smoking
Stayed in Feb 2023
Family
1 review
2.0/5
Posted on Apr 4, 2023
Hotel neglected and old. Rooms are dirty and very bad sound issolation.
Guest User
Two Single Room Smoking
Stayed in Dec 2024
Business travelers
21 review
4.5/5
Great
Posted on Jan 11, 2025
Environment and facilities: good, but inferior to five-star hotels
Service: good service
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Guest User
Queen Room Smoking
Stayed in Dec 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jan 12, 2025
Definitely a decent hotel that can be used. The location and service are great.
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Guest User
Queen Room
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 19, 2024
I had to wait for 1 hour at the hotel reception. Because your application used all the primitive conditions and sent my reservation to the hotel by fax, I tried to reach you for 1 hour. Although the hotel service was very good, I had this difficulty because I got it from your application. I'm sorry
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Batuhan B.
Queen Room Smoking
Stayed in Aug 2023
Family
2 review
5.0/5
Outstanding
Posted on Oct 27, 2023
We had an absolutely perfect stay. I would like to thank all my colleagues
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serap kasap
Queen Room Smoking
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 11, 2024
I liked the hotel, very nice staff. Location is good.......
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Milkspy
Queen Room Non smoking
Stayed in Feb 2023
Business travelers
11 review
3.0/5
Posted on Mar 28, 2023
A very old five-star hotel. Fortunately, I only booked it for two days. There is nothing nearby. Not recommended, service is not good either
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Guest User
Two Single Room Non smoking
Stayed in Jan 2023
Family
1 review
4.5/5
Great
Posted on Mar 6, 2023
Good quality, clean, spa is excellent.
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FGoekhan
King Room with Panoramic View
Stayed in Apr 2022
Business travelers
1 review
5.0/5
Outstanding
Posted on May 17, 2022
Thank you to the friendly staff. It was a nice experience.
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Guest User
King Room with Panoramic View
Stayed in Feb 2022
Business travelers
1 review
3.0/5
Posted on Apr 6, 2022
It's not a hotel I would choose unless I'm in dire need.
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Guest User
King Room with Panoramic View
Stayed in Mar 2022
Business travelers
1 review
4.5/5
Great
Posted on Apr 16, 2022
Beautiful hotel with great facilities!
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Response from Property: Thank you for your valuable comment.
I hope you choose us again on your next visit.
Hotel Management
Guest User
Stayed in Aug 2023
Other
4.0/5
Very Good
Posted on Sep 27, 2023
I was checked into this hotel after having to book something deep in the night (as the hotel I booked originally decided to cancel my reservation without any notice). The front desk employees were absolutely welcoming and polite, the check-in process was smooth and I was shortly in my room. The room was spacious, clean and had every amenity one could have wanted to have. There was a couple of complementary bottles of water, as well as tea/coffee making set. The bathroom was clean and fully stocked. All I cared was to get a good sleep and a bit of a breakfast before heading to the city. The breakfast was good enough, albeit I would have imagined that a few more fresh fruit options could be beneficial. WiFi wasn't working that well, when I had to take a call early in the morning, I re-connected via my phone, as the internet dropped - and this is, perhaps, my only real point of improvement towards this hotel.
Guest User
Stayed in Dec 2022
Family
4.0/5
Very Good
Posted on Jan 31, 2023
Comfortable and clean hotel with helpful and courteous staff. We prefer it on our weekend trips mainly because we can just take the train from the airport and the station is just behind the hotel (3 min flat walk) and my daughter’s friend live nearby. There aren’t many grocery stores or other shops nearby, except that if you decide to walk 10-15 min there’s a good shopping mall with plenty of options. It is easily accessible by car. The breakfast is ok but won’t be included if you made your reservation through the hotel’s own website, which is odd as that option is not offered at all. You can use other reservation sites to choose that option. Room service menu is limited and quality is ok. The lobby area is quiet and comfortable, offers bar and restaurant menu. We keep coming to this hotel and recommend it.
Guest User
Stayed in Dec 2022
Solo travelers
5.0/5
Outstanding
Posted on Jan 31, 2023
One member of staff took exceptional care of me, This young man’s name was barbarous he was the most kind caring helpful and assisting gentleman I have ever encountered in a hotel. He went above and beyond all expectations to take care of me assist me and help me in anyway possible. No request was too big for baris💕💕this young man’s name was barbarous he was the most kind caring helpful and assisting gentleman I have ever encountered in a hotel. He went above and beyond all expectations to take care of me assist me and help me in anyway possible. No request was too big for Barbaros. He made my stay at the Best Western hotel so great that I hope to return in a couple of weeks. I stayed on the eighth floor in the most beautiful room with the most beautiful view is the most comfortable bed the most fabulous shower. Room service was always quick, breakfast was a large range of foods. Pool area was fabulous I really enjoyed my stay here