Holiday Inn Frankfurt - Alte Oper Reviews

Response from Property: Dear si-il,Thank you for taking the time to share your feedback regarding your stay at the Holiday Inn Frankfurt - Alte Oper. We are delighted to learn that you appreciated our hotel's central location, close to the station and famous places. It's always a pleasure to know that our guests can conveniently explore the city.Moreover, we're glad to hear that you enjoyed our breakfast. We strive to offer a wide variety of high-quality options to start your day off right, and we're pleased that this aspect of your stay met your expectations.Thank you once again for your positive comments. We hope to have the pleasure of welcoming you back on your next visit to Frankfurt.Best regards,Your Holiday Inn Frankfurt - Alte Oper Team

Response from Property: Dear Guest,Thank you so much for your wonderful feedback!We’re delighted to hear that our convenient location, quiet rooms, and high cleanliness standards made your stay comfortable. It’s especially rewarding to know that our housekeeping team went above and beyond to organize your belongings with care — we’ll be sure to share your kind words with them.We’re also pleased to hear that you found our team friendly and that you appreciated the peaceful atmosphere thanks to the sound-proof windows. Your satisfaction means a lot to us, and it was truly a pleasure having you as our guest.We look forward to welcoming you back on your next visit!Warm regards,Isabelle SemmlerRooms Operations Manager

Response from Property: Dear nisanat nimmansoontorn,Thank you for sharing your experience about your stay at Holiday Inn Frankfurt - Alte Oper. We are pleased to hear that you appreciated the modernity of our hotel and found it to your liking.We are glad to know that you found our location convenient, being just a short walk from the central station. We understand the importance of a strategic location for our guests and aim to provide easy access to the city's major hubs.It's great to hear that you enjoyed our breakfast offerings. We strive to provide a good variety of quality options to start your day right.Your feedback about our staff is also much appreciated. We always aim to deliver excellent service to our guests and your comments will help us in our continuous efforts to improve.We hope to have the pleasure of welcoming you back on your next visit to Frankfurt.Best regards,Your Holiday Inn Frankfurt - Alte Oper Team

Response from Property: Dear valued guest,Thank you for taking the time to share your positive experience at Holiday Inn Frankfurt - Alte Oper. We are delighted to hear that you had an outstanding stay with us.Your high rating on our amenities, cleanliness, surroundings, and service is greatly appreciated. Our team strives to provide excellent service to ensure our guests have a comfortable and enjoyable stay.We are pleased that you found our location convenient and well-situated, close to the beach club and Frankfurt main train station. We believe location is key for our guests to enjoy the full experience of Frankfurt.Once again, thank you for your kind words. We look forward to welcoming you back to our hotel in the future.Best regards,Your team at Holiday Inn Frankfurt - Alte Oper

Response from Property: Dear Gerd frank,Thank you for taking the time to share your positive feedback. It brings us great pleasure to hear that you had an enjoyable stay at the Holiday Inn Frankfurt - Alte Oper.We are thrilled to know that you appreciated the cleanliness of our hotel and our convenient location, which we believe greatly enhances the overall guest experience. Moreover, we are glad to hear your satisfaction with our parking facilities, as we strive to provide comprehensive services to facilitate a seamless stay for our guests.Once again, thank you for your kind words. We truly appreciate your feedback and look forward to the opportunity to serve you again in the future.Yours sincerely,Holiday Inn Frankfurt Alte Oper

Response from Property: Dear Guest,Thank you for taking the time to share your recent experience at Holiday Inn Frankfurt - Alte Oper. We are delighted to hear that you had an enjoyable stay with us.Your commendations on our hotel's convenient location, spacious and clean rooms are highly appreciated. We are also pleased to know that our staff was able to assist you promptly and efficiently, especially with your request for a hairdryer. We strive to provide excellent service and it is always gratifying to receive such positive feedback.We are also thrilled to know that you enjoyed our breakfast buffet. We understand the importance of a hearty meal to start off the day, and we are glad that our breakfast offering met your expectations.Your recommendation is the highest compliment we could receive and we look forward to your next visit at the Holiday Inn Frankfurt - Alte Oper.Best regards,Your Holiday Inn Frankfurt - Alte Oper Team

Response from Property: Dear Guest,Thank you for sharing your experience at the Holiday Inn Frankfurt - Alte Oper. We are delighted to hear that you appreciated the quality of our rooms and found our location convenient for your business needs.Our goal is to provide a comfortable and enjoyable environment for our guests, and your positive feedback is a testament to our efforts. We are committed to maintaining the high standards that you enjoyed during your stay.We look forward to welcoming you back and meeting your expectations once again on your next business trip to Frankfurt.Best regards,Your Holiday Inn Frankfurt - Alte Oper Team.

Response from Property: Dear Travel Monkey,Thank you for taking the time to share your feedback following your recent stay at Holiday Inn Frankfurt - Alte Oper. We are glad to hear you appreciated the decor and found our check-in process to be efficient and polite. It is our continuous endeavour to provide our guests with the best service experience.However, we regret to learn that you were not completely satisfied with the breakfast choices and the room amenities. We always aim to provide a varied selection for breakfast and comfortable in-room amenities to ensure that our guests have a pleasant start to their day and a relaxing stay.Your comments provide us with valuable information that helps us improve our services, and we appreciate your honest feedback. We hope to have the opportunity to serve you better in the future. Best Regards,Your Holiday Inn Frankfurt - Alte Oper Team

Response from Property: Dear Doris,Thank you for sharing your experience with us. We are delighted to hear that you found our location convenient for your needs. Indeed, our proximity to the convention center and various local attractions is something we are very proud of at the Holiday Inn Frankfurt - Alte Oper.It's also great to know that you found it easy to explore the diverse food options in our vicinity. The culinary scene in Frankfurt is truly exciting and we're glad you had the opportunity to enjoy it.We look forward to having the opportunity to serve you again in the future. With warm regards,Your team at the Holiday Inn Frankfurt - Alte Oper.

Response from Property: Dear Darren Charlton,Thank you very much for sharing your experience with us. It pleases us that you have found your stay at the Holiday Inn Frankfurt - Alte Oper to be 'quite good' and that our hotel has met your expectations. We have noted your comment about the surroundings. We understand that every guest's preference may vary, and we always aim to ensure that the experiences of our guests are comfortable and enjoyable.We hope that we will have the pleasure of welcoming you back in the near future.Best regards,Your Holiday Inn Frankfurt - Alte Oper Team

Response from Property: Dear Cedric, We are grateful for your feedback regarding your stay at the Holiday Inn Frankfurt - Alte Oper. It is wonderful to hear you found our rooms clean and the check-in process smooth. We also appreciate your positive comments on our gym facilities and breakfast spread.Your safety is our utmost priority and we regret that you felt uncomfortable due to the location. We value your feedback and will take note of your comments to ensure we continually improve our services and facilities.We hope that despite this, your overall stay with us was pleasant and that we will have the pleasure of welcoming you back again in the future. Best regards, Your Holiday Inn Frankfurt - Alte Oper Team

Response from Property: Dear Valued Guest,It's wonderful to hear that you found our hotel conveniently located and easy to access. Our location near Frankfurt's central railway station is indeed one of our highlights. We strive to provide our guests with an effortless journey and we're pleased to know that we were able to do so for you.Best Regards,NadiaFront Office

Response from Property: Dear Mengfei,Thank you for taking the time to leave us such a positive review. We are truly honoured to be your hotel of choice whenever you travel to Frankfurt. We appreciate your loyalty and your continued trust in our hotel and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty. We are looking forward to hosting you again in the future. Best regards,Your Holiday Inn Frankfurt - Alte Oper Team

Response from Property: Dear Guest,Thank you for sharing your positive experience at our hotel. We are delighted to hear that you found our front desk helpful and our rooms spacious. Our goal is to create a comfortable and welcoming environment for our guests, and we're glad to know we succeeded during your stay.Your kind words about our location are greatly appreciated as well. We always aim to provide a convenient base for our guests to explore and enjoy the city.We truly appreciate your feedback and look forward to the opportunity to serve you again in the future.Best regards,Your Holiday Inn Frankfurt - Alte Oper Team