Hilton Shanghai Hongqiao International Airport

Hilton Shanghai Hongqiao International Airport Reviews

Hilton Shanghai Hongqiao International Airport

No. 1 Konggang Eighth Road, Changning District, Shanghai, China, 200335, Changning District, Shanghai, ChinaSee Hotel Details
Hilton Shanghai Hongqiao International Airport
Hilton Shanghai Hongqiao International AirportHilton Shanghai Hongqiao International AirportHilton Shanghai Hongqiao International Airport
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1 night

Guest Reviews

9.5/10
Outstanding
1647 review
Verified reviews
Location9.5
Amenities9.5
Service9.4
Cleanliness9.6
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All reviews(1647)
Positive reviews(1623)
Reviews with photos/video(350)
Friendly front desk staff(165)
Close to airport(137)
Perfect for business trips(104)
Delicious breakfast(92)
Good sound insulation(82)
Clean pool(65)
Great swimming pool(65)
Has an infinity pool(8)
Negative reviews(24)
PhilipF
King Guest Room
Stayed in Jul 2025
Business traveler
21 review
10/10
Outstanding
Posted on Aug 25, 2025
My stay at the Hilton Shanghai Hongqiao was excellent. The hotel is new and modern, with stylish facilities and a comfortable atmosphere. The service was outstanding, with staff attentive and professional, making the overall experience smooth and enjoyable.
Response from Property: Thank you for taking the time to share your feedback about your recent stay at Hilton Shanghai Hongqiao International Airport. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
Eaten
King Deluxe Room Airport View
Stayed in Jul 2025
Couple
1 review
10/10
Outstanding
Posted on Aug 10, 2025
All good, service is great. Daniel served us with great passion. And Swimming pool is awesome
Response from Property: Thank you for taking the time to share your feedback about your recent stay at Hilton Shanghai Hongqiao International Airport. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
James in Shanghai
King Deluxe Room Airport View
Stayed in May 2025
Couple
17 review
10/10
Outstanding
Posted on Jun 29, 2025
An amazing stay! Direct access to Hongqiao Terminal 1. The swimming pool and room had amazing views and we really enjoyed watching the planes. The room was clean and very new and it was helpful having a separate toilet to the shower. Many of the staff spoke good English and were very friendly and welcoming.
6/14
Response from Property: Dear guests, thank you for staying at the beautiful Hilton Shanghai Hongqiao International Airport. As you mentioned, the hotel is located in Hongqiao T1 Passenger Terminal. Guests can go directly to the departure hall at 0 distance. There is also a shuttle bus to T2 Passenger Terminal, which creates great convenience for guests. Guests can also overlook the airport landscape from the view rooms and swimming pool and experience a different scenery. We sincerely look forward to your visit again. Best wishes!
Kenneth Hoo
King Guest Room
Stayed in May 2025
Business traveler
6 review
10/10
Outstanding
Posted on Aug 31, 2025
This recently built hotel is conveniently located next to the airport, making it an ideal choice for travelers with early morning flights, as it’s practically connected to the departure area. We stayed here during a business trip and enjoyed meals at the hotel’s Chinese restaurant and the breakfast buffet. The food quality at both was impressive, contributing to a comfortable and satisfying stay.
Response from Property: Thank you for taking the time to share your feedback about your recent stay at Hilton Shanghai Hongqiao International Airport and for your kind recognition of our hotel's services and breakfast quality. We truly appreciate your praise and affection, and every member of our team sincerely looks forward to welcoming you again on your next visit!
Sergey
King Guest Room
Stayed in Aug 2025
Business traveler
4 review
9.5/10
Amazing
Posted on Sep 24, 2025
A modern hotel with a great location. The gym is very well equipped, and the swimming pool has a unique view at the airport's runway. The only issue I faced is the actual availability of the food for the room service.
Response from Property: 尊敬的賓客您好,感謝您下榻美麗的上海虹橋國際機場希爾頓酒店,能為您的旅途增添更多精彩是我們的榮幸,正如您提到的,在景觀客房及無邊泳池等處可俯瞰壯闊的機場景觀,感受別樣魅力,對您提及的客房送餐服務,您在入住期間可通過客房內點餐系統或客房電話預訂美食,誠摯期待您的再次光臨,祝好!
azheming
King Deluxe Room Airport View
Stayed in Jul 2025
Business traveler
4 review
10/10
Outstanding
Posted on Aug 16, 2025
Very nice airport Hotel👍Friendly staffs are remarkable🤝 Daniel, Thank you so much for your hospitality introduction and services. Sure come back next time.
Response from Property: Thank you for taking the time to share your feedback about your recent stay at Hilton Shanghai Hongqiao International Airport. We have immediately conveyed your praise to our team member Daniel. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
Guest User
Accessible Room
Stayed in Jun 2025
Business traveler
18 review
10/10
Outstanding
Posted on Jul 13, 2025
Very handy to the train or the airport terminal 1.Great location,great service. I always choose Hilton.
Response from Property: 尊敬的賓客您好,非常感謝您下榻美麗的上海虹橋國際機場希爾頓酒店,正如您提到的,酒店位於T1客運大樓,賓客可0距離直達機場出發大廳,更有T2客運大樓穿梭班車服務,為您打造無比便捷體驗,希爾頓始終以熱情好客迎接每一位賓客的到來,誠摯期待您的再次光臨,祝好!
Lorraine
King Guest Room
Stayed in Jun 2025
Business traveler
24 review
8.5/10
Very Good
Posted on Sep 3, 2025
conveniently located. great for early flights. friendly staff. room is spacious enough.
Response from Property: Thank you for taking the time to share your feedback about your recent stay at Hilton Shanghai Hongqiao International Airport.We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
Guest User
Twin Guest Room
Stayed in Apr 2025
Business traveler
4 review
9.0/10
Great
Posted on Jun 2, 2025
Didn't get to explore all the facilities as we arrived late and left early. One thing I hadn't realised is that the terminals at this airport are really far apart and luck was not on our side and we had a surprising 25 minute taxi ride in the morning to get to the right terminal. The staff alerted us to this potential issue the night before, so there was not last minute rush! Really clean, great staff and well presented interior. Beds very comfortable and whilst no great view, the sound proofing was excellent.
Response from Property: Dear guests, we are delighted to learn that you had a wonderful time at Hilton Shanghai Hongqiao International Airport. It is our honor to add more excitement to your journey. The hotel is located in Terminal 1 of Hongqiao Airport, providing guests with direct access to the departure hall. Free shuttle service is also provided from Terminal 2, making travel extremely convenient for guests. We sincerely look forward to seeing you again. Best wishes!
SALEEL
Twin Guest Room
Stayed in Apr 2025
Business traveler
30 review
8.0/10
Very Good
Posted on May 16, 2025
Review of Stay at Shanghai Hongqiao Airport Terminal 1 Hotel Location and Accessibility: The hotel is conveniently located within Shanghai Hongqiao Airport Terminal 1 (not Pudong Airport, Shanghai’s largest airport). A shuttle service operates only on a fixed schedule, providing easy access to Terminal 2. Breakfast: The breakfast buffet was excellent, offering a wide variety of international options. However, I wish there were more clearly marked halal options (non-pork, non-halal meat) to better accommodate dietary preferences. Service and Amenities: The staff were friendly and professional. AC was not working well and it was too hot in the night. We had to call them and provided a cooler which was not so effective as well. There were issues with the air conditioning and shower as well. Recommendation: This hotel is ideal for those attending exhibitions at the National Exhibition and Convention Center Shanghai. For cost savings, consider booking without breakfast and paying for it separately at the hotel, as this option appears more economical. Overall: A pleasant stay with great convenience for Hongqiao Airport travelers, though improvements in halal food labeling and minor facility maintenance would enhance the experience.
Response from Property: Dear guests, thank you very much for staying at the beautiful Hilton Shanghai Hongqiao International Airport. As you mentioned, the hotel is located in Terminal 1 of Hongqiao Airport. Guests can directly access the departure hall and a shuttle bus to Terminal 2 is also provided. We always welcome every guest with Hilton's warm hospitality and carefully prepared food, and strive to create a wonderful and unforgettable stay experience for guests. We sincerely apologize for some of the issues you mentioned and have already reported them to the relevant departments for review and handling. Sincerely look forward to seeing you again, best wishes!
Guest User
King Guest Room
Stayed in Apr 2025
Solo traveler
3 review
10/10
Outstanding
Posted on May 22, 2025
A tunnel away from hongqiao T1 terminal your best choice for a night before an early flight
Response from Property: Thank you for taking the time to share your feedback about your recent stay at Hilton Shanghai Hongqiao International Airport . As you mentioned, the hotel is located in Terminal 1 of Hongqiao Airport and provides shuttle buses to Terminal 2, making your travel extremely convenient. Moreover, Hilton's warm hospitality is dedicated to serving every guest with care. We sincerely look forward to your next visit. Best wishes!
TheGuest
King Guest Room
Stayed in Mar 2025
Family
44 review
9.0/10
Great
Posted on Apr 16, 2025
The hotel is new, but the breakfast is just average. I feel I overpaid for it, especially since there’s discount of under 100 RMB per person on app. On my way to the airport for dinner, a female guard was quite unfriendly, and I worried she might cause trouble when I returned. Thankfully, she was absent when I got back and when I left for my flight. Do note that Terminal 1 and Terminal 2 aren't within walking distance and are separated by a metro station, making it inconvenient for flights from Terminal 2. The high-speed rail station is two stops away. Overall, it’s a decent hotel for an early flight or a late arrival at Terminal 1.
Response from Property: Thank you for taking the time to share your feedback about your recent stay at Hilton Shanghai Hongqiao International Airport. We are sorry to hear that your experience at our hotel did not meet your expectations. We strive to provide all of our guests with a positive and enjoyable stay, and we regret that we fell short in your case. Thanks again for your feedback. We hope you will consider staying with us again.
Guest User
King Guest Room
Stayed in Mar 2025
Couple
8 review
10/10
Outstanding
Posted on Apr 14, 2025
Luxurious stay for our final night of an amazing holiday to China. Rooms was lovely, with the wow factor. Pool has a fabulous view where you can watch the planes taking off and landing. Food was great and the shuttle bus transfer to the terminal ideal. Would definitely recommend!
Response from Property: Thank you for taking the time to share your feedback about your recent stay at Hilton Shanghai Hongqiao International Airport. We are very delighted that you generally enjoyed our overall image, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
Guest User
Twin Guest Room
Stayed in Mar 2025
Family
1 review
9.0/10
Great
Posted on Apr 6, 2025
Opened in December last year, this hotel is pretty new. Staff were friendly and helpful. Swimming pool / gym has great airport / city view.
Response from Property: 尊敬的賓客您好,很高興得知您在上海虹橋國際機場希爾頓酒店度過美好時光,正如您提到的,酒店位於虹橋機場T1客運大樓,為賓客打造無比便捷的出行體驗,更可從酒店俯瞰機場跑道盛景感受別樣風景,誠摯期待您的再次光臨,祝好!
Oldrich
King Guest Room
Stayed in Apr 2025
Business traveler
17 review
10/10
Outstanding
Posted on May 31, 2025
New hotel, walk to Terminal 1, bus to Terminal 2 every 2h or taxi 15min
Response from Property: 尊敬的賓客您好,非常感謝您下榻美麗的上海虹橋國際機場希爾頓酒店並留下寶貴的點評,您的滿意是我們不斷前進的動力,酒店位於T1客運大樓,同時提供T2客運大樓穿梭巴士,為賓客打造無比便捷的體驗,誠摯期待您的再次光臨,祝好!