Orange Hotel (Shenzhen Futian Convention and Exhibition Center) Reviews
Orange Hotel (Shenzhen Futian Convention and Exhibition Center)
No.2032 Caitian South Road, Futian District, Shenzhen, Guangdong, ChinaView Hotel Details
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Orange Hotel (Shenzhen Futian Convention and Exhibition Center) Guest Reviews
4.7/5
Outstanding
3352 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(3352)
Positive reviews(3291)
Reviews with photos/video(1248)
Easy to get around(314)
Delicious breakfast(277)
Friendly front desk staff(222)
Close to metro(206)
Would stay again(87)
Excellent TV(33)
Delicious buffet(15)
Negative reviews(61)
Peace Lam
Superior 2-bed Room
Stayed in Jan 2025
Family
9 review
5.0/5
Outstanding
Posted on Mar 1, 2025
Clean hotel and I’m impressed with the xiao du AI centralized control inside the room, high floor nice view, recommended, will come back again
SM Mg
Superior 2-bed Room
Stayed in Jan 2025
Travel with friends
14 review
4.5/5
Great
Posted on Mar 1, 2025
Location is great, accessible to nearby public transport in short distance. Breakfast was good.
Anonymous User
Queen Room
Stayed in Jan 2025
Family
5 review
4.7/5
Amazing
Posted on Feb 17, 2025
Hotel staff very friendly. Near to train station. Everything is perfect except waiting lift time is taking quite long as only 2 lifts take care of 20+ floors, especially when there’s lift maintenance during checkout time.
Response from Property: 尊敬的賓客您好!感謝您在百忙之中抽出時間點評,對於沒能給您帶來滿意的入住體驗表示抱歉,我們對您的評論非常重視,也正在積極處理您反饋的問題,在此,再次向您表示深深的歉意,希望您能再次入住給我們一次重新為您服務的機會,期待您的下次入住!
Guest User
Queen Room
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Jan 6, 2025
I am very satisfied during my 3 nights stay here. The room are clean and well kept, location is good so near to the MRT station. There is bubble tea shop next to the MRT station which operates till 1AM, can grab one when you are on your way to hotel till late. Supermarket is available next to the hotel. Eateries are everywhere, shopping mall is just stone throw. I bought breakfast together with room and I enjoy it very much. Fried mee hoon, sausage, dumpling, glutinous rice, croissant etc are very nice to eat.
Meantime, I would like to express my gratitude to 黄女士, staff who works at the Cafeteria. The incident happen when my mom has left her handbag at the Cafe during the morning breakfast and only discovered it after an hour later. We quickly go down to the Cafe and check whether the bag is still there as all her document and money are in the bag. We met the staff on duty Madam Wong, she verified with some question and return the bag to us. God blessed we have met some being so honest, she told us the place is safe with CCTV full coverage. We reward her with tips but she rejected reason being it was her job. Thank you so much. Really appreciate it.
Response from Property: Dear guests, providing guests with quality services and a comfortable environment is our service philosophy! Your satisfaction is our unremitting pursuit. We will continue to work hard to provide you with better services. I wish you a happy life! We look forward to seeing you again.
Otoya
Superior 2-bed Room
Stayed in Nov 2024
Family
13 review
5.0/5
Outstanding
Posted on Dec 21, 2024
I would like to correct my entry below. The Gangxia subway station Exit E escalator is on the same side of Baofuyi Street as the hotel, but the lift is not. This lift is not marked on the trip.com map.
Response from Property: Thank you for choosing our hotel. We are extremely honored to serve you. The hotel has prepared a variety of room types for different guests to choose from. We hope that our sincere service can bring you a more comfortable experience and look forward to your next visit. Check in and wish you a happy life.
M Leong
Superior Queen Room
Stayed in Nov 2024
Business travelers
20 review
5.0/5
Outstanding
Posted on Dec 31, 2024
Positive - Very good location at Fu Tian area with a very big mall nearby. Hotel entrance is right beside MRT station exit. Room is clean and no stench. Very big TV. Fast WiFi. Strong hot shower. Some construction going on in December but front desk receptionist very helpful provided a room with no noise. Great selection of breakfast options. Free use of laundry and gym.
Negative - winter period and centralised Aircon only provides warm air so you have to open room windows to allow cool air in else the room gets stuffy easily. The hotel elevator is shared with other tenants in the building so there might be a wait.
Response from Property: Thank you for choosing to stay at Xiaoju, and thank you for your feedback, which will help us improve our shortcomings in a timely manner. We will look forward to your next visit with sincerity, honesty, care and love. I wish you a good mood every day~
Guest User
Deluxe 2-bed Room
Stayed in Nov 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Dec 22, 2024
Stayed here for 1 night. Room is very well furnished and clean. Only toilet is small
Response from Property: 感謝您一如既往的支持小桔,您的滿分好評小桔收到了哦!您的鼓勵給予了前台小夥伴莫大的鼓舞,也是小桔以及工作人員堅持不懈的動力,小桔家位於福田CBD地理交通環境優越,乘坐地鐵1.10線E出口,步行1分鐘就可達非常近噢~吃喝玩樂可就去卓悦中心步行5分鐘,聚集各種網紅美食打卡,逛街購物就去星河COCO park,小桔也會繼續保持熱忱,讓每位客人都有賓至如歸的入住體驗,期待您的下次光臨哦!
Dewismashes
Queen Room
Stayed in Oct 2024
Couples
3 review
4.0/5
Very Good
Posted on Nov 24, 2024
Nice room with all orange smell. Free oranges and coffee at lobby. Breakfast good. Service ok
Not see any halal food nearby but we have station metro infront. Recommended for muslim to google mosque shenzhen many halal delicious food
Lay Ing
Superior Queen Room
Stayed in Dec 2024
Travel with friends
10 review
5.0/5
Outstanding
Posted on Feb 13, 2025
Excellent stay. Will stay again and recommed to friends.
Response from Property: Thank you for your good review! Xiaoju is very happy! Xiaoju adheres to the concept of treating guests like relatives and friends, and hopes that every traveler can feel the warmth of Xiaoju. If you have any questions, please call the front desk to ask the front desk buddies! In addition, there is Xiaoju breakfast. Thank you for your good review! Xiaoju is very happy! Xiaoju adheres to the concept of treating guests like relatives and friends, and hopes that every traveler can feel the warmth of Xiaoju. In addition, Xiaoju breakfast should not be missed! Orange juice, milk, coffee, Western pastries, hot dishes, can meet the needs of guests with different dining needs, I hope Xiaoju can become your home away from home! Love you!!!
KE LI
Queen Room
Stayed in Nov 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on Dec 24, 2024
Location is very good
Near subway and high speed train to Hk Too
Response from Property: 您的讚美小桔收到啦!小桔家客房是桔子最新版,所有房間在客人入住之前小桔都會進行查房消毒,保證所有客用物品‘一客一換'請您放心入住,酒店早餐還與全球500強麥德龍合作,能保證每天早餐都是新鮮健康,餐廳有橙汁,牛奶,咖啡,西點,熱菜......能滿足不同用餐需求的客人,希望小桔能成為您在深圳的首選!期待下次見面哦!
WendyYan
Deluxe 2-bed Room
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 25, 2024
Easy accessible location, big room that sleeps 3 people well.. great for a weekend stay to hop around SZ diners and shops. Breakfast is value for money, great variety and cozy environment.
Response from Property: Dear guests, hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of doing things with heart and serving attentively, so that you can feel the warmth of home when you stay in Xiaoju. We look forward to your coming again to review our progress, and wish you a happy day!
Guest User
Superior Queen Room
Stayed in Nov 2024
Other
3 review
5.0/5
Outstanding
Posted on Dec 31, 2024
he haofa fangjianhenbang
Response from Property: 感謝您選擇入住小桔並分享入住體驗!很高興酒店每一個環節和細節都得到您的認可,通過您的描述小桔可以感受到這次旅程給您帶來的幸福感,這也是小桔一直追求的,還有小桔家早餐也是一定不能錯過呦,糯米雞,蛋撻,牛角包,泡芙,現煮粉面以及雲吞都是小桔精心準備的,其中的滋味還等您去品嚐才行!用餐時有任何需求也都可以聯繫我們的工作人員哦!小桔期待與您下次的相遇!
Guest User
Deluxe 2-bed Room
Stayed in Nov 2024
Other
3 review
5.0/5
Outstanding
Posted on Dec 30, 2024
Henhao. Fujinchide henduo
Response from Property: 尊敬的賓客您好,為客人提供優質的服務及舒適的環境是桔子服務的理念!您的滿意是桔子不懈的追求,桔子再接再厲,為您提供更優質的服務,祝您生活愉快!期待您的再次光臨。
Bonbb
Superior Queen Room
Stayed in Aug 2024
Family
52 review
5.0/5
Outstanding
Posted on Nov 5, 2024
I live here already twice and I think the customer service is nice and friendly
Response from Property: 非常感謝您的點評與入住分享!很高興您能選擇小桔,我們一直關注客人在入住期間的感受,同時積極提高自身的專業水平和服務標準,讓每位客人都能感受到像回家一般的温暖,酒店周邊吃喝玩樂非常豐富,地鐵是一號、十號線線崗廈地鐵口,可隨時換乘您想去的地方,還有任何需要幫助的地方都可以聯繫前台哦!期待您的下次光臨!
Guest User
Queen Room
Stayed in Jan 2025
Solo travelers
3 review
4.7/5
Amazing
Posted on Feb 14, 2025
Room was clean, quite new, and pretty spacious and has nice automatic features. Shower was good. Very convenient location, close to malls, the central business district, and metro station. One downside is that the hotel is inside a multi-purpose building that is a bit dated and shares the elevators with other floors for health care stuff maybe. But overall, a good stay and worth the price.
Response from Property: 可愛的桔友您好!您的點評小桔收到啦! 能得到您的肯定是小桔的榮幸與鞭策,我們酒店地處福田CBD中心,距離崗廈1號線地鐵口僅有1分鐘的步行路程,讓您出門行程無憂,同時小桔也是每位住客的貼心小管家哦!前台有一次性的免費物品(刮鬍刀,洗衣液,創可貼,棉簽,針線包等等)還有可租借的物品(充電寶,指甲刀,雨傘等等)讓您體會到家的感覺,愛上小桔,回味小桔!