We recently stayed at Citigo Hotel shanghai bund for 6 nights, and I must say it was an absolutely fantastic experience. From the moment I walked in, I was greeted by a warm and friendly team that made me feel welcome right away. The staff went above and beyond in every aspect of my stay, always eager to assist and ensure my comfort.
The rooms were immaculate, well-appointed, and spacious, with all the amenities you could possibly need. The housekeeping team kept everything in pristine condition throughout my stay. The water bottles and amenities were constantly replenished.
What really stood out, however, was the staff. Whether it was the front desk team helping with local recommendations, the restaurant staff providing great dining suggestions, or the concierge offering insightful tips on the best places to visit in the area such as 苏州市and 乌镇. Everyone made sure I had everything I needed. Special mention goes to staff members who worked the night shift, who was exceptionally helpful when I needed assistance with booking tours and handling a small issue I had with my reservation.
This hotel is a true gem, and it’s clear that the management invests in providing top-tier service. I highly recommend this hotel for anyone looking for not just a place to stay, but a genuinely pleasant experience with staff that truly cares. I’ll definitely be back!
Hotel near Lujiazui Area,Shanghai8.1% of visitors choose this area
AAnonymous User2024.10.24
The location of the hotel is great, very close to the metro station and most of touristic attractions including Shanghai Tower and Shanghai Oriental Pearl Tower.
Rooms are clean. Staff is professional. There is cafe downstairs with good atmosphere.
Hotel near Hongqiao District,Shanghai3.4% of visitors choose this area
TTeacherJang2025.02.07
Room was nice and clean. Staff were friendly and helpful. Breakfast was fantastic. Location was pretty good. Close to Shanghai Zoo, Agean Shopping Mall and Korean Street.
Hotel near Jing'an District/West Nanjing Road,Shanghai6.9% of visitors choose this area
AAnonymous User2025.03.16
This hotel is a great choice for a stay in Shanghai due to its excellent location, budget-friendly price, and amazing staff. It has everything you need - I highly recommend it!
Hotel near Jing'an District/West Nanjing Road,Shanghai6.9% of visitors choose this area
Rramijos2025.05.19
First I would like to give thanks to the hotel staff being so helpful and friendly.
Location: city centre 50mt. From subway station.
Breakfast: Great, Excellent.from 7 - 12 AM !
Service: excellent
Environment: friendly and very nice decoration.
Can keep your pat's , it's great!
night dumplings dinner from 10 to 11 PM. Free !
I am extremely satisfied.
Hotel near Everbright Convention and Exhibition Center,Shanghai
GGuest User2025.04.30
It was a very good stay at Citigo, the location is comfortable and the amenities and services are great. I booked it only for 2 days and ended up booking it for more. Really recommend.
The facilities of Huange Hotel are complete, the design style of the front desk is unique, and the design of the bar is novel. It is very unique and I like it very much. I will stay again next time I come back. I like it very much.
The hotel environment is good. It is convenient to take a taxi. The front desk service attitude is good. The room is clean and tidy. The bed is very soft. There are free small drinks. The stay experience is very good
The hotel perfectly met my needs.
Food: Breakfast was excellent! It had both Chinese and Western options, and it was not monotonous. I stayed for 2 days and there were totally different choices each day. The night dumplings with all the toppings were delicious too! And the freshly grounded welcome coffee was perfect.
Staff: I got better service than in many luxurious hotels. Extremely friendly, nice, and helpful. I needed a lot of organizational help including printing, technical help etc, and the hotel staff, especially Angel. helped me more than I expected. Not only was she available all the time, but also didn't mind to go above and beyond to not only help me solve the problems, but also to make sure I'm comfortable and satisfied.
Room: clean, modern, spacious, well-decorated, had towels, bathing products, slippers, water and a kettle.
Hotel: Beautifully decorated with attention to details. Gym has 2 treadmills, a bike, and weight-lifting station. There was a fake fire place, sooo many books, pool and mini soccer.
I will be coming back!
Excellent
2207 reviews
9.7/10
Price from
NZD 80
per night
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