Canopy by Hilton Hotels in Shanghai

The hotel is very new, the sanitation is very clean, the room supplies are also new, the living is very comfortable, the parent-child activity area on the second floor is very good, suitable for young babies, and the young lady in the picture is very amiable, and can be friendly to accompany the children to play, very patient. The room was also upgraded to the Lego view room when checking in. The overall attitude of the housekeeping staff was very good. The things needed could be sent in time after a phone call. I can see that the hotel has just opened, the training is in place, and I really want to do a good job in the hotel. These advantages are enough to make up for the big lack of the new hotel. After all, the room has a very small space with a breathable window. The taste is very big, but there is no special discomfort after staying for one night. Feeling. Let me talk about the fatal shortcomings below. The room rate of 1500+ (or the price during the hotel's so-called low occupancy rate), matches the hardware and services, but for the hotel's very important breakfast, I think the hotel management is not compliant. When I eat breakfast, I am told that the occupancy rate is low after the National Day. The breakfast buffet became a fixed set meal for a la carte. This was first of all very shocked. Except for the few tables next door, the people who were eating were also very speechless and unacceptable. The choice of breakfast menu, choose Chinese or Western, will come a whole set of breakfast, there are a variety of things, there are not everyone wants to eat, but also must eat. Many people said that there are several things that we don’t want to eat in your package. We packed 2 cups of coffee and left. The cups and bowls are very small. You must add something to drink. You can see that the waiter is also very busy, but it is a feeling of unflattering effort. The guests were uncomfortable and the waiters were busy.