Atour Hotels in Shanghai

Overall excellent service!! One of the most satisfied stay! One most outstanding thing is the attitude of the staffs, all of them were super friendly and polite!! They also try their very best to provide the help we need. You can also have your parcels delivered to the hotel and collect it from them at the front desk. It also happened to be my birthday during the stay and they even sent Shanghai famous souvenirs to my room as a gift!! The housekeeping, 花儿 especially, was also very friendly and responsible, did our laundry as well!! The hotel buffet is also scrumptious. Highly recommend this hotel!! Will book again if I ever return to Shanghai;)

A newly opened hotel embedded in a building. Rooms were clean, thoroughly prepared for. Staff here have been mostly friendly, efficient and really hardworking. Especially front desk staff Ouyang Huimin who was especially welcoming and helped us feel right at home! For those who have difficulty sleeping at night, can request for steam eye masks and ear plugs which will be promptly delivered by the robot. Bottled water is provided everyday, we loved the provided bedroom slippers too! Type C, type A and even wireless charging is made available in the rooms. Breakfast is a modest spread of Chinese / Western cuisines. Convenient to have but not a must as dishes may not suit everyone’s tastes. We did thoroughly enjoy the fresh fruits sections though - effort was made by the staff in removing watermelon seeds, thank you! The hotel also generously provides a free late night porridge supper for all guests that ensures you won’t go to bed hungry! 24-7 self service laundry is available with 2 washers and 2 dryers but the hotel really takes it up a notch by helping you wash / dry them as the laundry room is very popular. There’s a well designed system for you to leave your instructions for the staff. One thing worth mentioning is that there is NO sheltered drop off and private cars/taxis can only drop you at the roadside where you’ll have to walk in. Do take that into consideration.

Service is top notch. We’ve stayed at various hotels in China but none came close to Atour’s service. Efficient, effective, excellent. They even prepared a birthday surprise for my child and it really made him so happy. Breakfast was a good and sufficient spread with 1-3 changes every 2 days or so. Location: Just a couple streets away from the bund. We took a didi to all other locations. Room: Quite small for our family of 2A 2C. For the price we paid, we had hoped for more space. Facilities: Best laundry room any traveller can ask for - you put your laundry in, the staff was move it to the dryer/fold it for your collection when you get back. Deliveries: food is delivered to your room by the robot. Parcels are kept the front desk. Improvements that can be made: the kids were quite bored and it would have been so much better if there was something to keep them entertained. Thank you Atour for such a great stay. We will definitely be choosing to stay at other Atour hotels when we next visit China.

is a good affordable clean option for one night and if you have activities to do around the area. The most critical negative comment is that the rooms are not sound proof I could hear someone from other rooms snoring and from outside.

A nice cozy hotel in the heart of Huangpu, Shanghai. . Close proximity to Dashijie metro station. Room is comfy. A bit smaller than I'm used too but I'm not complaining. It has everything you'll need. Table with wireless charging provided too. Huge TV in the room 😁. Food at breakfast is yummy. My favourite the yogurt snack bar, scallion oil noodles 👍👍👍 and lastly the waffles. They also have a coffee and drinks bar at the lobby. what I find interesting is that they also serve evening snack from 9.30pm to 11pm we tried it on our second night 😋😋😋. They also have self laundry area which is very handy if u need to wash clothes. Last but not least staff really helpful and friendly. Would definitely stay here again when I come back to Shanghai ❤️

Solo travelled to shanghai and stayed here for quite a few nights. Aesthetic of the place is 💯 One of the things i love about this hotel was the 📍location, it was a short walk to the amazing Bund (otw there, you can get your coffee run at starbucks!), metro isn’t far and there are little food places + convenient stores like family mart nearby too! It’s also a walkable to Nanjing Road where Pop Mart and many other shops are! Another thing is the balcony - Requested to get the bigger balcony (which wont be at the highest floor but thats okay). Chilling in the early morning or just having my supper by the balcony is so nice. The construction happening right now nearby didn’t affect me incase anyone was wondering, because i’m usually out and about by then. They also offer ear plugs if it affects you! I did not book the room with the bund view, just balcony. But because the first room had issues with the TV, they transferred me to another room where you can see a small glimpse of the bund if you sit more towards railing. (I don’t know if its an upgrade or still within what i booked, but assume it should be within that i booked). The room is 303 incase anyone wants to know!~ Lastly, for anyone who needs to wash their clothes 🧺, they have a little room with a washer and dryer, free to use! They provide detergent and all too~ Anyways, overall 10/10 would recommend anyone to stay here! And thank you for a lovely stay and the little goodie bag when i checked out. Was contemplating to get this cream, but i guess i don’t have to anymore! :)

Booked this hotel for concert walk distance to arena. Everything is perfect only wall has a little stained. Staff are very friendly! I like they offer alcohol pad to sanitize things and incense to refresh room air and water pressure is very good and the breakfast is a must try!

Lovely and very helpful staffs .Housekeeping staffs are friendly and ensuring we have clean rooms n waters for us to come to. Heartfelt thanks to Zhi Kwang for bringing Mr Kwa to A&E when he was unwell and also prepared his meal too.Mr Kaw was very touch and grateful for that. Great work !keep it up ! See you all again!

I would like to wish everyone to stay here. It is not noticeable from the road, within walking distance, but it is very convenient to go from it to Nanjing Street, to the Bund. Opposite there is an amazing coffee shop, and 7/11. But the most important thing is the comfortable pillows, now I want one of these pillows for my home! Convenient laundry, unlimited drinking water and candy for children! You are the best! The Chinese are cool!

This was a strange experience as the reception was above shops in the 7th floor. The hotel was very clean and the breakfast outstanding. It catered for all nationalities and was a nice hotel. We had some problems with the air conditioning doing what ever it wanted. We were cold then hot and it was frustrating. I think it was centrally controlled. The other problem was that the room we had backed in to the laundry area, so in the middle of the night, when the washing machines were spinning it wasn’t great. Suffering from jet lag and then this was a bit off putting. But generally very nice hotel. I would recommend