Best Serik Hotels

"Superb hotel. Friendly staff looking after your every need. Room cleaned and restocked daily. Large rooms with everything you need taken care of. Lots of bars and restaurants. Superb selection of food and drinks. Great pool area and beach right outside hotel. Absolutely terrific experience and I would highly recommend."

"We stayed last weekend and were very pleased. Although the building is a bit old, it has undergone a very successful renovation process. Both the general areas of the hotel and the rooms were extremely clean, and cleanliness is more important to us anyway. The quality of the food and beverages was high. The meals, appetizers and desserts served were fresh and meticulously prepared; therefore, every meal was enjoyable. The main dishes we chose from the open buffet were meticulously prepared and presented on plates by the kitchen staff, and we felt special as if we were at a la carte. We would also like to thank the pita chef, the pita and pastries were very delicious. We were also amazed by the helpfulness, friendliness and professional skills of the staff. They helped us with any needs or questions we had, and we never encountered any negative responses. The music playing around the pool was very good. We loved the 70’s, 80’s and 90’s rock classics. We are very happy with our time at Xanadu and definitely plan to come again. We recommend it."

"Everything super liked, excellent service. Irina and Begimai hotel personal guides for helping in organizing perfect rest. A beautiful hotel, definitely recommend to everyone. We were at the end of October with the family, we plan to return again."

"We were there in January. Of course, we didn’t expect to see all the delights of the hotel territory, but we note that the heated pool was working and waiters served. It was a shame that despite the good sunny weather there were no outdoor activities for the children, everything was done indoors. I can’t say anything bad about this part (children’s animation), but there’s not much good either (saturation is sp****, empty time is filled with watching cartoons or the console, animators often sit on the phone and, in short, everything was somehow relaxed). We went to Land of Legends, it was cool, but there are few attractions for children under 130cm tall. There are no questions about the food, everything is delicious, sometimes some products disappeared from the shelves and did not appear for a long time. The water park is under renovation, we don’t know what or how it will work in the summer. The service staff is good, everyone is kind and helpful."

"A beautiful hotel with good level of kitchen and entertainment . Recommended! I will go again."

"The food is delicious, drinks are served in bottles and are of good quality. The pools are big and there are many of them but unfortunately there are not enough sun loungers, people leave their towels and go, you cannot find a place by the pool in the afternoon, the sea is very wavy, we could not go into the sea anyway, the sun loungers on the pier and the beach were blocked with towels, the glasses and plates were not completely clean."

"The room is clean and comfortable, with complete supplies. The shampoo and conditioner are all produced in France. The minibar has free drinks, beer and snacks. The service is attentive and patient with children. Most games are free, but bowling is available for an additional fee. The cocktails in the lobby bar are delicious! There are a la carte restaurants and buffet restaurants where you can eat at any time 24 hours a day. Overall, I feel that Ctrip’s Platinum Diamond Hotel is indeed a very good choice."

"The hotel is big and has good facilities. There are no queues for meals. It is 5 minutes away from the sea. The indoor and outdoor pools are sufficient. Bad aspects: The car seats used when going to the sea are wet and trap moisture. For this reason, there is a strong smell of pee-wee diapers. If you ride with normal clothes rather than a swimsuit, the clothes will be wet and smelly. Especially the towels given outside are of poor quality and stained. This is the first time in a hotel without a slide ( I saw a hotel with a wardrobe (without doors) and it seemed strange."

"The price is good, Trip.com is more expensive"

"Gorgeous hotel! Great service! I'll come again. Thank you."