"The hotel is excellent next to the nursery of orangutans, rainbow bears and rainforest, the territory of the hotel is very beautiful, the pool is small, lived in a house which on the one hand is very authentic and on the other hand modern. When leaving the hotel we could not call a grab taxi, had to use the services of the reception. I do not recommend taking a tour for 3 days 2 nights to Sukau, to see only proboscis monkeys and crocodiles and various birds, one night is the best. It is better to devote more days to Sepilok, there you can see all the birds and animals"

"This is the sort of place where the staff will always greet you with ”hello, sir/ma'am” whenever they see you. Nice swimming pool and very good food at the restaurant, even though slightly pricy at first (I guess it's fine being a resort), the portions are actually huge and very fresh. Try their lemon chicken on rice for 20 ringgit (February 2024). All you can eat breakfast included for free even with the dorm bed: fried noodles, a very thick pancake, fruit, British breakfast, beef sausages, coffee, juice, etc. Walk-in price is 80RM, cheaper here on Trip. The dorm looks exactly the same as the one I staid in Kinabatangan, which is always funny (same contractor?). Comfortable night, with a new AC and fan, specially so considering I had it all to myself since the other few guests they had had private accommodation. Dorm showers have plenty of hot water and are clean, but there's no soap or amenities beyond the towel they give you at check-in. Bring your own. The staff at the restaurant sometimes disappears for no reason in the middle of service, even if there's about 20 of them considering réception is right there. They helped me book a taxi to the airport (50 ringgit), since there's no grab available (spent 1h looking for one). Don't bother trying to get one, ask them to call a taxi for you, really. This resort is about 1km away from the three main things to do at sepilok. You will be walking on the side of the road to get anywhere since transportation options are scarce and expensive. Overall this is standard of service here in Borneo, so don't settle for less than this."

"Room was quite big and clean. The lodge is a bit outdated and would need some maintanance. Garden is large with lush vegetation. Reception is at the cafe and it is quite far from the rooms. Location is great if you want to visit Sunbear Conservation Centre or Sepilok Orangutan Sanctuary - 10 minutes on foot."

"Very comfortable condo to stay for family"

"**ROOM 102 (01–02 JUNE 2025)** This was my first time staying at this hotel. Based on recommendations from social media friends, this hotel was said to be the best in the area. However, after staying here, I found the room to be quite ordinary. It is recommended that the hotel management consider renovating the room design to align with current interior design trends. To maintain guest comfort, there are several important aspects that the hotel management should improve: 1. CLEANLINESS * Bathroom tiles are moldy and have an unpleasant odor. * Exhaust fan is dusty. * Toilet window frame is dusty. * Window glass has smudge marks. 2. FACILITIES * The air conditioner is very noisy and not sufficiently cold, even when set to a very low temperature. * Curtain railing is not well-maintained; the room remains bright even when the curtains are closed. * No bidet hose provided. * The restaurant during breakfast is quite cramped despite a large number of guests. * No iron and ironing board provided in the guest room. * Peephole does not have a cover. HIGHLIGHTS 1. A safety box is provided. 2. Coffee amenities are available. 3. Fast WiFi connection."

"Hotel Labuk in Sandakan offers a comfortable and pleasant stay with its modern amenities and friendly staff. The rooms are well-maintained, providing a cozy retreat after a day of exploration. The hotel's location is convenient, close to local attractions and dining options. While the facilities are generally good, the decor a bit dated. Overall, Hotel Labuk provides good value for money."

"Small room nearish the airport. No hair dryer or toilet paper. Okay for a night."

"The location is very strategic as it really near to many restaurants nearby. The staff were helpful. However, as I got the room at the ground floor near to the receptionist, they can be quite loud at certain period which is in the morning. I don't really mind it, but they may disturb the other customers. The shower was quite tall for someone around 150cm btw. Overall, I do recommend this hotel."

"The room was very pleasant, it was cozy and clean. The hotel team has always been friendly, patient and helpful."

"Great location at the Bandar Utama Sandakan, walking distance to local food. The hotel room is small, almost no extra space to walk after open the luggage. The toilet will be flooded each time after shower as there is no separation between the shower area and toilet area, hence the toilet always wet. Cleanliness needed to improve."