NNR~I had zero problem with the hotel quality standard and their staff profesionalism HOWEVER only downside of this booking is that I paid via Trip. Com and bank has deducted the full amount yet upon check-in the hotel has to ask for full payment resorting me to make TWOCE the transaction for the rate of x1 night x1 room for x1 pax.
Trip .com sort it out and kindly expedite the refund process .
Nonetheless I highly recommend for all travellers alike looking for a gd stay conveniently located in the airport terminal. Efficient.
GGuest UserThe location is very good, about 3 minutes walk from Kumato Station to the hotel, the staff attitude is also very friendly. But the room is small and there is only a convenience store near the hotel, if you need to walk or eat you have to walk farther.
EEleonor thinks...If you're traveling and have booked a hotel far from the airport, don't worry—Hotel 11 in Tajiri Town, Osaka Prefecture, is the perfect choice. It’s conveniently located near both the train station and the airport. The hotel is just a 10-minute walk from the station, and it takes about 10-15 minutes to get to the airport. However, if you're carrying a large, heavy suitcase, the rough path might be challenging, but you can easily take a taxi. The hotel itself is spacious, quiet, and clean, offering a comfortable bed with high-quality bedding for a restful stay. It also provides excellent facilities and toiletries. Additionally, it offers a reasonable price for your stay. If you have an early flight, the friendly and helpful reception staff will gladly assist, including arranging a taxi and communicating in English to ensure a stress-free experience.
GGuest UserVery very clean looks like new staff is amazing so helpful I ask for how to use washing machine receptionist wash my clothes and brought hangers and hang it in my room I am very much happier to be going in Japan and finding this hotel .
SSurachatTrClean, very luxurious, there's a place to soak in the water, everything is there, hardly any extra preparation required. The room is big and very comfortable to sleep.
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