With a stay at HOTEL NEUSCHLOSS OTARU, you'll be centrally located in Otaru, within a 10-minute drive of Otaru Canal and Niseko-Shakotan-Otarukaigan Quasi-National Park. This spa hotel is 0.1 mi (0.2 km) from Otaru Shukutsu Panorama Observation Deck and 0.4 mi (0.6 km) from Shukutsu Marine Land.
Take time to pamper yourself with a visit to the full-service spa. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a vending machine.
Enjoy a satisfying meal at レストラン「ブラウキュステ」 serving guests of HOTEL NEUSCHLOSS OTARU. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.
Featured amenities include a 24-hour front desk, microwave in a common area, and a vending machine. Free self parking is available onsite.
Stay in one of 58 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones and safes, and housekeeping is provided on request.
"Facilities: The hotel is quite old, and while the facilities are in good condition, they aren't exactly modern. Surprisingly, there's a vintage audio system that plays music with a great ambiance from a bygone era. The sound quality also has that classic feel, which I loved. It's definitely worth experiencing this unique charm that other hotels don't offer.
Service: Standard hotel service, but they upgraded my room without me even asking, which was a nice touch!
Transportation: Even though the hotel is on a mountaintop, they offer a shuttle service to the nearest JR station, which is a huge plus. The Otaru Aquarium is just a few steps away, and the dolphin show is fantastic, plus the penguins are adorable.
Scenery: This hotel probably boasts the most unique coastal cliff views in Otaru. It's truly postcard-worthy, and the best part is being able to enjoy it while soaking in the hot spring during the day. The scenery is beautiful and enjoyable. At night, however, you can't see anything.
Hygiene: Standard hotel cleanliness.
Food: I only stayed overnight and didn't try the food."