Read genuine traveler ratings & reviews to find your perfect stay.
Posted onJun 16, 2026
Anonymous UserPros: Staff were friendly and helpful. Villa was very well kept, with excellent views of the ocean. Pleasantly surprised by complimentary puddings and drinks. Manual grinder and coffee beans were a nice touch.
Cons: Unable to drive directly to the villa due to safety policy. This made loading/unloading luggage very inconvenient. The walk to the carpark required negotiating a slippery gravel slope, which was even more dangerous in low-light conditions. Recommend to improve this with proper stairs or paved pathway.
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Price per night from:SGD 524
Posted onMay 23, 2026
Mejuejiang
My 3-year-old child and I are from Hong Kong. This is our first time staying here, and we were pleasantly surprised by how friendly all the staff are. The restaurant dishes are very fresh, beautifully presented, and absolutely delicious. The private hot spring in the room is incredibly comfortable. We had a wonderful night with our child.
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Price per night from:SGD 356
Posted onMar 24, 2026
Guest User
March 21, 2026
This is a stunning little seaside hotel. It's about a 20-minute train ride from Otaru Station to Shioya Coast. There are really no restaurants nearby, so when I contacted the hotel in advance, they highly recommended I book their special Japanese-French dinner. The basic price was 8,800 yen per person. Since I was already there, I decided to go all out and ordered the premium set with two extra appetizers for 14,300 yen. I also added two glasses of wine, one Hokkaido-produced and one American, for a little over 2,000 yen. The restaurant, with its breathtaking ocean views, truly delivered an amazing emotional experience.
The wind and waves were incredibly strong and it was super cold that evening; the weather was a bit overcast. Our room had a small balcony where we could open the door and sit to watch the sea. The room itself was quite spacious, with a sofa. The pillow was half soft and half buckwheat, so I ended up only using the firm buckwheat side. The mattress was just right, not too soft and not too hard, which was great for my back.
Since it was my birthday month, after contacting them in advance, they gave me a beautifully handwritten birthday card. It was a truly touching experience.
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Price per night from:SGD 73
Posted onOct 5, 2026|Twin Room, Non Smoking
Jiexixiaoka
Otaru is truly a small town. The hotel is right across the street from Otaru Station, and there's a large shopping mall directly opposite, which has a big supermarket and a Don Quijote on the upper floors. If you walk straight down the main road, you'll reach the sea.
I recommend taking the Shukutsu Cruise (Shukutsu Koro). The boat is operated by Otaru Marine Tourism Boat 'Aobato' and takes you along the rocky coast on the Sea of Japan side. You can disembark at Shukutsu to visit the aquarium.
The hotel has been recently renovated, so the facilities are new. Even though the rooms are not huge, the layout is very well-designed. It's comfortable to stay in, and there's enough space for luggage. The breakfast is excellent, with a wide variety of fresh items, many of which are Otaru specialties. The vegetables in the soup curry were especially delicious, and the mame daifuku dessert was superb.
The hotel's Onsen, 'Tomo no Yu', is also unique. The outdoor area has a natural breeze and a woody fragrance, offering both privacy and a very natural atmosphere. It's not a large space, but the layout is very clever. I highly recommend the sauna and cold plunge pool (mizuburo).
The nightly 'Yonaki Soba' (free soba noodles) is worth the wait; it's absolutely delicious!
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Price per night from:SGD 65
Posted onMay 19, 2026|Twin Room
Ivy_Oh1. Hotel is 8mins walk from Otaru train stn/ bus stn.
2. Surrounded with many restaurants and walking distance to Sankaku market, Otaru canal as well as Sakaimachi Hondori street.
3. Room size was just nice, and bed were comfortable
4. Free coffee and biscuits provided from 7am-6pm.
5. For the breakfast you can choose between Japanese or Western breakfast.
6. No self service laundry facility on-site.
Overall we had a pleasant stay.
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Price per night from:SGD 59
Posted onSep 23, 2026|Twin Room
Anonymous UserNice and clean hotel, rooms a little too small to open up the big luggage. Water pressure in the shower is good. Convenience store just across the street. Location is between seafood market and famous canal.
DONKI and Daiso is about 15-20 min walk away. Dont mind staying here again.
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Price per night from:SGD 77
Posted onJan 8, 2026|Compact Twin Room
Guest UserWe stayed for four nights, and the ski package we booked was a good deal. However, on the first day, the staff at the ski rental shop seemed a bit unfamiliar with the process, which caused us quite a bit of hassle.
The hotel's advantages are very clear. We chose it specifically for the convenient ski access. Every day, after skiing, being able to enjoy the hot springs before the crowds arrived was incredibly pleasant, especially since it was snowing during our stay, which made for a unique experience.
We had dinner at the restaurant a few times. Since we made same-day reservations, our choices were limited, and our dining times were somewhat restricted. Despite the limited selection, the dinner food was good and not expensive.
The downsides were also quite noticeable. Firstly, the moment I opened the toilet lid upon check-in, I found a curly hair, which was a real turn-off. It might have been an issue with the specific room we were assigned (this room was inexplicably next to the garbage room); the layout was a bit strange, and there were no bedside tables, which was very inconvenient.
I personally felt that the staff's service attitude was good, but my spouse mentioned that he used polite language when communicating with the front desk, and he was surprised that they did not reciprocate the same level of courtesy.
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Price per night from:SGD 57
Posted onApr 2, 2026
Guest User
Very spacious and clean overall for the room. However the whole hotel look quite old style and the corridors are quite dark at night. My family & I enjoy the outdoor onsen a lot after our ski at Asari Ski Resort.
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Price per night from:SGD 86
Posted onMar 7, 2026
Guest User
There were two hills to climb before reaching the hotel, which was tough, but the view at the top was amazing! The room was located in the trees, very clean, and had a lovely atmosphere. I especially liked the fact that there were lots of large mirrors, the bathtub and toilet were separate, and the bedroom and living room were separate! The owner was also wonderful! I will definitely stay here again when I come to Otaru.
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Price per night from:SGD 49
Posted onFeb 7, 2026|Double Room-Non-Smoking-Main Building
Letittogo
Following the navigation on Ctrip leads to the correct building, but Google Maps directs you to the annex, which is a five to six-minute walk away. The annex doesn't have a front desk; check-in is done via self-service machines. In the main building, Indian staff are available to assist with machine check-in. The hotel is conveniently located, just a three to five-minute walk from JR Station and Otaru Canal. The location is excellent, and the rooms are standard small. There's a public bathhouse available. However, the room rates are significantly higher than in Sapporo city.
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Price per night from:SGD 37