The perfect family getaway where fun meets paradise our resort is situated on the breathtaking shores of Surin, world renowned for its stunning beach, verdant landscapes, and crystal-clear waters with breath taking sunsets. We ensure that your stay with us is an unforgettable experience.
We provide an extensive choice of stylish accommodation and family suites with an array of activities and amenities that cater for families, ensuring that each member has a fabulous time. For our younger guests, we have a dedicated program that offers a range of age-appropriate activities designed to keep them entertained and engaged, including both indoor and outdoor games at Siam Adventure Club.
We aim to ensures that families can enjoy a stress-free vacation to enjoy the sun, sea, and sand with a multitude of shops, restaurants, and bars located nearby. Whether you are seeking a
relaxing retreat or an adventure-filled family vacation, the Holiday Inn Resort Phuket Surin Beach is the perfect destination for your next getaway.
"This resort has a beautiful pool area, and the front desk staff are friendly and helpful. It has decent facilities but they are in need of maintenance and repair. We were there during the wet season and the ceiling in the restaurant leaked in several places, soaking the chairs. They placed towels on the floor at the entrance to wipe off your feet every morning but didn’t change them all day, so they were usually waterlogged and filthy. There is a movie theatre for the kids, which is lovely, but the screen is a white tarpaulin which is too reflective, making it hard to watch. Breakfast is okay, but the bread is often stale, the fruit was not very fresh, and the coffee in the urn was just instant coffee. You can order proper coffee (cappuccino, espresso, etc) from the ice cream shop next to the restaurant area, and we discovered upon checkout that they didn’t charge us for this, but included it in the breakfast, which was great! But because they don’t advertise this, and because the ice cream shop appears closed until 10:00, most guests suffer through with instant coffee, not knowing there are other options. There are several bar areas where you should be able to order snacks and drinks and exchange towels, but they were never staffed, and it was hard to find anyone to help. There was an incident one night with an electrical fire at 3 AM and the staff who cleaned up the mess in front of our rooms did so with loud shouting conversations for over an hour, while pushing water loudly across the floor with shovels. The next morning, instead of offering an apology, the manager greeted us by asking when we were leaving, which seemed an odd and unprofessional way to initiate a conversation about guest satisfaction. The rooms smelled musty and dank, and housekeeping didn’t regularly clean the rooms and change towels, unless we specifically asked them to. They usually came to check the rooms in the evening when we were already getting into bed. The beach is beautiful but it is across the road and reaching it requires walking through an unattractive garbage-strewn field. There are lifeguards and they did a good job marking safe areas to swim, but the beach is not ideal for young children as there is a strong undertow. The kids loved the slides and the pool and overall we had a good stay, but unless this hotel receives some upgrading and better maintenance, we would not stay here again."