The Hilton Taipei Sinban provides a great place for travelers to relax after a busy day. The Hilton Taipei Sinban is an ideal choice for travelers who want to take in the sights and sounds of New Taipei City. The hotel is conveniently located just 5km from Wanhua Station and 14km from Taipei Songshan Airport. Just a short walk from Banqiao Metro Station, traveling to most city destinations is a breeze. There is no shortage of things to see in the area, with the New Taipei City Government Civic Plaza, Daguan Academy and Austin Land all nearby. After a long day of sightseeing, guests can retire to the comfort of the hotel. Guests of this New Taipei City hotel can make use of the parking facilities. Germaphobes can rest easy - the level of cleanliness is highly rated at this hotel. For guests traveling with families, this hotel is consistently one of the most popular choices.
"I stayed at Hilton Taipei Sinban from July 2–7, 2025, and unfortunately, the experience did not meet the standards I expect from a Hilton property.
Pros: The hotel’s location is convenient, especially being close to the MRT line that connects to most tourist attractions. That part, I’m happy with.
Cons:
1. Service Disappointment: I arrived at midnight and was surprised to see a paper notice at check-in saying the hotel no longer provides single-use toiletries (toothbrush, toothpaste, razor, etc.) since Jan 1, 2025. I don’t recall seeing this clearly stated on Trip.com when I booked, if it was there, it wasn’t obvious.
When I asked the receptionist, his response felt robotic and impatient. No attempt to explain nicely but just repeated the statement like a machine. It didn’t feel like Hilton-level hospitality at all.
2. Breakfast Quality: Honestly, I had a better experience at DoubleTree Hilton Johor Bahru, which is supposedly a lower-tier Hilton brand. The breakfast here was underwhelming with limited variety — not what you’d expect from a premium Hilton.
Overall, this property feels more like a 3.5-star hotel wearing a 5-star badge. It’s disappointing, especially for loyal Hilton guests."