Taipei Hotels with Balcony

Dear Doubletree by Hilton Taipei, I would like to offer my compliments to your dedicated team for our very enjoyable stay in your hotel from 3-7 June 2024. We stayed in rooms 1203 and 1205 and the reservation was made under Ms Erica Tan. I had stayed in some 5 star hotels such as Shang Ri La Singapore, Westin Singapore, Ritz Carlton Singapore, Kempinski Xiamen to name a few but my stay in Doubletree by Hilton Taipei was one of the most comfortable and pleasant. The check in by the warm and friendly reception staff was efficient and smooth. When my daughter accidentally dropped one of the delicious welcome Hilton cookies on the floor, the reception staff quickly replaced it with a warm smile. When my daughter teared after knowing that there isn’t a swimming pool in the premise, your reception staff, Tina, immediately walked up to us with a map and suggested that we can go to a nearby swimming pool facilities. Tina also gave us some excellent food suggestions. We had a very satisfying and affordable meal at the Michelin recommended Ji Jia Zhuan ( 鸡家庄）, thanks to her recommendation :) Whenever we return to the hotel from a day of sightseeing, the reception team on duty never failed to greet us in a warm and friendly manner. We felt genuinely welcomed:) The modern Japandi style rooms and bathrooms are kept in an excellent condition and feel brand new. We especially like how bright, airy and spacious the rooms are. Kudos to the housekeepers ( Ms Cai Xiu Hui 蔡秀慧阿姨) on level 12 who kept our rooms 1203 and 1205 so clean and comfortable. They always chat amicably with us and confirmed with us if we need any housekeeping service. The TV entertainment system with its 47 channels ( including TLC, Discovery) , Netflix, YouTube and IQiYi really impressed us. The semi buffet style daily breakfast sets ( Chinese, Japanese and Western) are healthy and delish and we really looked forward to breakfast every morning. We hope that Chinese baos （包子）and dim sum pastry such as you tiao ( 油条、蛋饼）can also be offered in future when we next pay a visit to your hotel :) We would also like to thank your reception staff and housekeepers who helped my mom who stayed in room 1205 on 6 June when the toilet encountered some flushing issues. My mom had approached the reception staff at around 4 pm on 6 June and the very helpful male reception staff accompanied her to her room and helped remediate the problem along with the housekeeper. She was very impressed by how efficient and friendly your staff were. All in all, your team has done a great job in our stay. Their service attitude are genuine and warm :) My daughter enjoyed her stay so much that she kept remarking she would like to extend our stay to 2 more weeks:) We hope you will pass on the compliments to your team and the staff we named, as a gesture of our appreciation.

Big & huge room (bedroom, living room and especially a bathroom 🤩❤️ Really good location, next to ZhongShan Station and also not far from Taipei majn station and near too bus stop - opposite to the park - close to the shopping The staffs are really nice, kind and halpfull The place is so clean All facilities are great (washing & dry machine with detergent, coffee machine, mini snack bar at the lobby) But... no breakfast! 😛

spacious bedroom and bathroom with smart toilet and standard amenities. Good location for taking city busses and MTR stations are a short walk away. breakfast ok with Western, Asian selections including some Japanese items. overall very happy with my stay.

Stayed at the new wing of the hotel. Location is on the far end of XMD, need walk quite a distance. Decent room. Provided cot and baby bathtub. However cot was placed in the balcony of the room, right next to the window. No curtains at the balcony and the cot area become very bright the moment sun rises. Not ideal for baby sleeping.

The room is supreme and comfortable when you need hot springs anytime. The location was far beyond the city or city. The view was excellent for photo taking for the background.

Highly recommended hotel . It’s near to Taipei station and underground street mall . The hotel service is exceptional ! All their staffs are very polite , their service is much better than Intercontinental and Sheraton . I am not say those two hotels are not good , but just this hotel is very exceptional ! We had a pleasant and good rest in this hotel ! Love it !

Regent is a 5-star hotel with great service and good location in Zhongshan District in Taipei. Price wise is a bit on the high side but the hotel service is top notch. There is also a small shopping gallery inside the hotel with shops selling luxury products such as LV and Chanel. There is live music at the cafe inside the hotel too. The rooms are big and bed is comfortable. Breakfast is great with big variety of cuisine to choose from. Location is about 10-15mins walk to Zhongshan MRT train station. Nearby has many shops which is convenient.

Overall is excellent but the check-in experience was not good. It opens for checking in at 4pm, that’s a bit late. And the front desk staff are not helpful enough….

What stood out most during my stay was the exceptional service from Anne at the front desk. She was warm, professional, and went out of her way to ensure I had everything I needed. Her welcoming attitude really made a difference and added a personal touch to the experience. The room itself was well-designed, with a comfortable bed and a stylish vinyl record wall. I enjoyed the Free Happy Hour from 5:30-6:30 PM, and the LayLow bar on-site had a great atmosphere. The parking fee of $300/day was a bit steep, and the area around the hotel doesn’t offer much in terms of views. However, thanks to the great service and overall comfort, I left feeling satisfied with my stay.

The second time I stayed at Eslite Travel, because the first experience was very good, but the second time was very bad, the reason was that the service attitude of the counter staff in the morning was really bad. I stayed for three days and two nights twice, and the experience was particularly deep. The reason is that the air-conditioning outlet in the room on the first night has a very small abnormal sound at night, which affects the sleep of my family. The crib may be old, so I will bark when I move it. I start to feel a little delusional and feel that it is not the same hotel. Later, I asked me about the city view ”Executive Package Room” booked on the official website. I just booked it by looking at the official website photos. The original room type photos on the official website are only for reference? Why should I divide the room type? The counter also kept saying that I should see the lower price ”classic room”, but I booked it from the official website instead of the reservation website. It turned out that there were photos and actual doubts. Later, if things could not be solved, I gave up communication. After returning to the room, I took the initiative to call and said that I wanted to change the room. Later, I changed from the city view to the mountain view... I thought I could sleep well the next day. The driveway of the mountain view was so noisy, because the first time I lived in the city view was very quiet... The crib was really not noisy, but the driveway outside was really noisy. This is an experience to spend money. This experience made me understand that Eslite Travel staff is not trained enough, there is a very good attitude, there are also very poor, the quality of the room type is also uneven..., the second stay in a five-star hotel, this time the whole family did not sleep well for two days, really sad and disappointed.