"The breakfast buffet options were really limited. Eg, theres only 1 type of chicken and they put very little amount each batch. Had to wait another batch once its finish. Its not worth paying rm25-30 per head for the breakfast. I suggest you go by foot to the nearby places or restaurant for better food options.
I pick this place mainly for its swimming pool, but after seeing the water up close, its SO DIRTY! You can see a lot of phlegm, saliva, dust, hairs, some trash inside the water with algae. THERE WERE LOTS OF HAIRS during my visit. I felt disgusted by the water pool, pls save ur kids from going into the disease-ridden pool. The hotel needs to upgrade their pool- water filter system. Please.
I tried the full body massage service, cost me about RM78, it was okay-ish. Not much to compliment or complaint, it was very average. And they dont use proper massage bed, they use thin mattress placed on the floor. So you cannot put ur face down, u need to put ur face sideways, which made my neck uncomfortable the whole time.
Otherwise room was okay, they need to clean under the bed, as i notice theres A LOT OF trash under the bedframe. The towel seems to be very old, they need to replace it. Looks very worn out.
During my stay, the water pipe had rust in it. It was very rusty for the whole 1 hour, i had to flush it out before the water become usable.
Mind you. Theres a lot of positive things about the place too, but a positive experience should be a given, that a basic standards, so i only point out the things that may ward you off from coming to this place if you're like me.
Im travelling with kids, so I expect more quality service.
If im travelling alone, i really don't care with the downsides of this place."
"What I liked a lot: Well situated to visit main attractions in Sepilok: Sepilok Orang Utan Rehabilitation Centre/Sunbear centre/Rainforest Discovery Centre (RDC), free shuttle bus to the main attractions (09h-14h-16) which was really great. Also offer tours at reasonable prices e.g. Mangroves & Firefly Cruise (recommended). Free water dispenser.
To note: rooms are very basic (there is airco), we had some ants in the room, bathroom is outside. Breakfast was limited and minimal.
When we were there internet was not functional, luckily we had taken local simcard before with unlimited data so for us, this was not a big issue. Before coming to the hotel, I had sent a mail to have info about tours they offered, but never received a reply therefore I had booked tours with an agency which in the end was more expensive then when I would have it booked with Paganakan Dii Tropical Retreat. Possible to book tours on the spot (no need to reserve before coming) but I did not know this in advance."
"The deco is absolutely stunning. Pretty, can't deny this. Kids were happy to see the hello kitty theme, small size couch for the kids to sit. Downside is the amenities for this accommodation is poorly maintained. Front door can't close, owner ask us to just lock gate don't close front door or door will not able to be open from inside (?!), balcony look dangerous for children, so many sure not to let any kids go there. Lucky just book the place for a night, else will be worry for safely. Pic included where door required to stay open whole day/night to avoid locked in. Lol."
3 reviews
7.0/10
1 night
From PHP 2,566
Check Availability
You Might Like
Sandakan Hotels With BreakfastSandakan Hotels With Twin RoomSandakan Hotels With 1 Double BedSandakan Hotels With Swimming PoolSandakan Hotels With Free Cancellation
"The speed unit aircon required service and pillows required replacement too. The Spa is just next door you can request massage in your room and last order is 12.30am 👍
You can has beer🍻 at their bistro bar or at the back of the hotel got few bar too. Very convenient for breakfast, lunch and dinner at nearby shops 👍"
"good environment! The air conditioner is frozen enough! Health is acceptable! Staying is annoying! A bit far from the city! Equipment is not! The toilet is not very good! The whole is still possible!"
"On the whole, we enjoyed the hospitality at Sandakan Inn and we had a wonderful experience of staying there. Location is good, the staff is courteous, the facilities were awesome. I would definitely recommend Sandakan Inn as it is a great place for guests to relax and enjoy themselves."
"We lived in a fresh clean apartment with 3 bedrooms. Each one has air conditioning, as well as in the kitchen-living room. The apartment also has 2 bathrooms.
We checked in without any problems, the owner is very responsive.
The condominium comes with a parking space. Very convenient.
The condominium has its own pool with very comfortable water for children. Ours did not get out of there for 2 hours.
Location. 20 minutes by rented car to Sepilok. 50 minutes to Labuk bay. With a rented car, the location is excellent. I don’t know if it would be better to travel in another way."
Browse these genuine traveler ratings and real guest reviews to find the best Sandakan hotels.
9.0/10
DDavid PeterRegarded as one of the better hotels in Sandakan, I was left underwhelmed. The rooms are tired and dated and detract from the available facilities such as the pool. The night I was there, they had a visiting dignitary and his security entourage, who had no respect for other guests and it was nearly 2am before I could get to sleep. The biggest disappointment though was on arrival, I was looking forward to a beer by the pool. I ordered a Tiger beer, received a glass and a 320ml can and was charged 25RM!! That's more like higher end International prices, not justifiable in Sandakan in a dated 4 star.
GGuest UserStayed in a shared dorm. Walking distance to RDC a little further than other options but perfectly manageable. Dorm and bathrooms were clean and as advertised. Not much space to put stuff but you get what you pay for with a shared dorm. Food and drinks options at the restaurant are expensive and for several meals I opted to eat at nearby resorts which were cheaper. Nevertheless, the atmosphere at the reception/restaurant was fantastic and I really enjoyed it. Staff were extremely hospitable and helpful. No shelter between reception and rooms was a bit of a bummer but no big deal. Wifi only available at the reception. Overall, great value for the price.
GGuest UserThe hotel is excellent next to the nursery of orangutans, rainbow bears and rainforest, the territory of the hotel is very beautiful, the pool is small, lived in a house which on the one hand is very authentic and on the other hand modern. When leaving the hotel we could not call a grab taxi, had to use the services of the reception. I do not recommend taking a tour for 3 days 2 nights to Sukau, to see only proboscis monkeys and crocodiles and various birds, one night is the best. It is better to devote more days to Sepilok, there you can see all the birds and animals
GGuest UserLocation is great if you're getting a flight. The room is nice enough and includes toothpaste, shower gel and shampoo (which has been suggested aren't by other guests). Unfortunately they're doing renovations at the moment so there's a bit of noise and the lobby is a bit confusing. Once it's sorted I'm sure it'll be great.
GGuest UserRoom was quite big and clean. The lodge is a bit outdated and would need some maintanance. Garden is large with lush vegetation. Reception is at the cafe and it is quite far from the rooms. Location is great if you want to visit Sunbear Conservation Centre or Sepilok Orangutan Sanctuary - 10 minutes on foot.
IIzlanThe room is very clean, and everything is well taken care of. The staff is friendly and helpful. The hotel is in a great location, making it easy to visit nearby places.
CChu Kok LeongFree and ample open space parking in front of the hotel;
Front office very bare but staff helpful and courteous;
Lifts are old but functionable and fast;
Tiles are missing;
Corridor walls are thin and old - can hear everything inside from the outside;
Corridor carpet is dark and smelly;
Corridor lighting dim and eerie;
Room door very sturdy but no bell;
Shower gel and shampoo available;
No fridge but drinking water and beverage sachets available;
Bathroom smelly no exhaust fan;
Shower water not strong;
Towels not cotton and yellowish;
TV out of order;
Hair dryer functionable;
Air-con leaking water mildly;
Air-con remote needs replacing;
Room stank of stale ciger smoke mixed with sewage;
Window stuck cannot shut and can fall to the ground floor if forced;
Window latch screw one missing and the other almost going off loose;
This hotel is in dire need of complete modern refurbishments.
MMuhammad Aliff Abdul RazakOne of the cheapest budget hotel in sandakan but with affordable price for backpackers.
This was my family trip with parents. So my parents got the reception floor room while i got the second floor with stairs only. No lift.
Rrazakold hotel with old facilities.very small bathroom. water pressure super slow, hot shower not function, smelly room! we bought air freshener, but not enough to cover the rooms smell ! they never clean the air filter in shower. so everytime u close toilet door, dust will falls onto your towel. luckily your location at the tourist centre, people will still book your rooms. this is 1st n last we stay here.
자자유롭게 빡빡하게The best thing for this hotel was its location.
The room was big and spacious.
However, the room and the bathroom was never done cleaning. It is ok older building, interior and furnitures...should have done some cleaning for your guests.
Trip.com provides various promotions and discounts for users all year round. You can check the promotions page to see what promotions are available on Trip.com.