"The cleanliness of the room and bathroom was satisfactory. The location is strategic, close to Sandakan airport, with a laundry, market, and restaurants conveniently located around the hotel. There were only three minor drawbacks:
Firstly, if you book a room with a bathtub, showering is difficult. (See the second picture.) You have to step into the tub to turn on the water, and the cold tap only dispensed hot water, so you had no choice but to endure hot showers.
Secondly, only one room key card was issued. If you're not staying solo and someone leaves the room, they'll have to knock to get back in.
Lastly, the TV was non-functional as it had no channels and couldn't connect to the Wi-Fi. The TV itself looked like an outdated model."
"Affordable and clean hotel with excellent service. The staff were all very friendly and easy to deal with. I'll definitely stay here again next time I visit Sandakan!"
"Hotel was ideally located within walking distance to restaurants, shops and the starting point for Heritage Trail walk with the Jamek Mosque (Heritage trail no 1 - oldest mosque in Sandkan$?? just next door.
Quite easy to get Grab/Maxim to go anywhere hence.
In general the hotel is quite old with working furnitures however some repairs needed is quite understandable.
Did not opt for breakfast (reasonably priced) as we would want to try out local shops instead.
All in all, a very convenient place to stay"
Very Good
143 reviews
8.4/10
1 night
From £18
Check Availability
You Might Like
Sandakan Hotels With BreakfastSandakan Hotels With Twin RoomSandakan Hotels With 1 Double BedSandakan Hotels With Swimming PoolSandakan Hotels With Free Cancellation
"Getting to the third floor using a staircase was a feat. Not suitable for the elderly. No elevators. The room we booked smelled very musty and we couldn’t get other rooms. They just sprayed febreze. However, hotel location is great, easy to get a grab car. Easy to get decent food at walking distance. And i’m glad they have non-smoking rooms."
"Apart from the usual layout where the rooms are above a complex of eateries and other shops, the room was amazing. Large, clean, new and modern. Everything worked as it should and despite the noise from below it was actually quieter than expected. The staff was extremely helpful, friendly and accomodating. Would definitely stay again."
"The speed unit aircon required service and pillows required replacement too. The Spa is just next door you can request massage in your room and last order is 12.30am 👍
You can has beer🍻 at their bistro bar or at the back of the hotel got few bar too. Very convenient for breakfast, lunch and dinner at nearby shops 👍"
"The hotel location is excellent. It is within 15 minutes reach, by car, to the airport and down town. There is a wide range /types of food and cuisine close to the Hotel. Above all, the persons--in-charge of the Hotel are very friendly and helpful. Tracy, Daniel and their delicated staff had made sure that we felt at home during our stay. I am happy to recommend anyone who visit Sandakan to stay in Hotel Prima."
"The hotel is situated in a busy area of Sandakan, conveniently surrounded by food outlets and supermarkets, making it easy to find meals and essentials while traveling. It offers basic accommodations that meet the needs of guests during their stay. The breakfast is average, and there’s room for improvement with more variety in food options. The hotel staff are friendly and professional, contributing to a pleasant stay."
"I recently had the pleasure of staying at The Grand Hotel 2 in Sandakan, and I must say, it was a wonderfully comfortable experience.
It was spacious, clean, and tastefully decorated, with a modern design that added to the overall comfort. The bed was exceptionally comfortable, providing a great night’s sleep after a day of exploring the city.
Overall, my stay at The Grand Hotel 2 was very enjoyable."
Browse these genuine traveler ratings and real guest reviews to find the best Sandakan hotels.
9.1/10
Great
FFeel the WorldA great stay at Sepilok. Good location to visit the orangutan, Sunbear and the discovery centre. They are all walking distance but can also arrange transportation via reception. Also good distance travel to Labuk.
Nicely built with great staff. Love the service and they really make us like home. Very accommodative and giving good advice on our travel. Food is good and my son loves their special fried rice. The pool is good to cool off after a hot day.
Room is clean and lovely. Also can organise its tour to Kinabatagan River.
RRoshidahAmazing hotel in every way. Rooms are superb, food is delicious and the pool area is very clean and tidy.
Bed is amazing. Probably one of the best we’ve stayed in in Borneo.
Aircon is very good with plenty of power and offers a quiet mode.
Bathroom and shower are top of the range. It offered a bath too which was a nice touch. Very good here.
No noise disturbances at night. The WiFi is very good too.
Amazing service.
Probably on the higher end of hotel prices but what you get is extremely worth the extra money. It’s beautiful all over and just walking through the lobby is lovely.
GGuest UserWe stayed at this resort for 3 nights in December 24. We had a fantastic stay! The staff were brilliant and go out of their way for you. Restaurant food and drinks menu was fantastic and the whole resort was well cared for. As it was my birthday during our stay they decorated our room as a surprise which was a lovely touch! We would definitely come back!
AAmyLCAmazing location for the sunbears and Orangutan Sanctuary, just 5 minutes on foot. The pool here is a nice relief from the heat, however there are only about 10 sunbeds and then some seating along the wall, so at times there was nowhere to sit and relax by the pool which was a shame. The room was big, the balcony overlooked jungle type gardens and lots of wildlife could be seen/heard. Tea&coffee was available in the rooms, along with bottled water each day. Food in the restaurant was average. The gardens were beautiful, would stay again.
Rrazakold hotel with old facilities.very small bathroom. water pressure super slow, hot shower not function, smelly room! we bought air freshener, but not enough to cover the rooms smell ! they never clean the air filter in shower. so everytime u close toilet door, dust will falls onto your towel. luckily your location at the tourist centre, people will still book your rooms. this is 1st n last we stay here.
GGuest UserWhat I liked a lot: Well situated to visit main attractions in Sepilok: Sepilok Orang Utan Rehabilitation Centre/Sunbear centre/Rainforest Discovery Centre (RDC), free shuttle bus to the main attractions (09h-14h-16) which was really great. Also offer tours at reasonable prices e.g. Mangroves & Firefly Cruise (recommended). Free water dispenser.
To note: rooms are very basic (there is airco), we had some ants in the room, bathroom is outside. Breakfast was limited and minimal.
When we were there internet was not functional, luckily we had taken local simcard before with unlimited data so for us, this was not a big issue. Before coming to the hotel, I had sent a mail to have info about tours they offered, but never received a reply therefore I had booked tours with an agency which in the end was more expensive then when I would have it booked with Paganakan Dii Tropical Retreat. Possible to book tours on the spot (no need to reserve before coming) but I did not know this in advance.
MMingming99There was no slipper the carpet was quite dirty.
So better you should bring your own slippers.
Hot water was not really hot.
I request a High floor when I registered they said 3, 4 were available. But when I got a key it was 1st floor.
But AC was good. Deposit need to be paid by cash only. 150myr.
MMuhammad Aliff Abdul RazakOne of the cheapest budget hotel in sandakan but with affordable price for backpackers.
This was my family trip with parents. So my parents got the reception floor room while i got the second floor with stairs only. No lift.
GGuest UserNice appartment on the ninth floor of a flatbuilding in a condominium. The appartment is nicely decorated and offers room for many guests.. we couldn't find the pool, so we didn't use that.
When we got to the appartement there was nobody there, we sent a message and somebody came. after a very long waiting time. Then they could open the door so after an hour and a half we were able to get in. The next morning before waking up they already send a message about the check out. This stressed us. Had a nice stay but the management and chasing us out before eleven o 'clock was very bad service.
Where can I find the best hotel discounts in Sandakan?
Trip.com provides various promotions and discounts for users all year round. You can check the promotions page to see what promotions are available on Trip.com.
Which hotels are recommended near Lankayan Island in Sandakan?