Best Riehen Hotels

"The interior was very nice. Not only the private room but also the front desk to the restaurant common area is very beautiful. Breakfast is also very delicious and the staff are very kind. The hotel is in a quiet location, but it was convenient because there were several shops and restaurants nearby and it was a short walk to the park and museum."

"Self-check-in, no customer service at night. For the convenience of business trips, the overall is average, nothing special."

"It was a comfortable stay, with great pillow and comforter. The toilets are clean and bright, with shower gel provided, as well as towels! The breakfast was amazing. The room is spacious and the overall environment as well as the architecture of the building is unique and impressive. However, there is no power socket around the bed, only a usb might be a slight disadvantage. You have to take the bus from the train station but they do provide free Basel Transport card. I enjoyed my stay there and would come back if I'm visiting Basel again!"

"Clean and convenient system and location was so good ^^"

"Hotel confortevole con buona dotazione anche in camera, posizione comoda per gli spostamenti e per raggiungere il centro. Personale molto cortese e attento. Ottimo il parcheggio riservato"

"Hotel traffic is still very convenient, but self-check-in is really bad, the hotel will send an email to let us fill in the message, self-check-in. But I ordered a few orders, one of which never found the email. When I checked in on the same day, I directly replied that we could not check in. In the end, I coordinated the processing and processed it for half an hour. I also gave us a few options. Timely processing for Trip.com , We are still very satisfied with the results."

"Das Zimmer war modern und geräumig. Das Hotel ist z.Z. im Umbau. Manche Räume z.B. der Eingang/Essbereich sind provisorisch. Das ist in Ordnung, aber für den Zimmerpreis, der aufgerufen wird im Preis-/Leistungsverhältnis sportlich, da es nicht wie ein gehobenes Hotel, sondern wie ein Hostel wirkt. Wir konnten unser Fenster auf dem Zimmer nicht öffnen und der Raum war extrem warm und stickig. Wir vermissten auch einen Kühlschrank. Die Lage ist ausgezeichnet und man erreicht mit der Tram direkt vor dem Hotel in wenigen Stationen das Zentrum. Das Frühstück war extrem hochwertig und sehr zu empfehlen. Das Hotel ist außerdem sehr Kinder- und Hundefreundlich, was uns gut gefallen hat. Optimal war der Garagenparkplatz direkt unter dem Hotel."

"I made a reservation through Trip.com for 1 night (2 days), but upon arrival the hotel informed me that it was booked as 2 nights (3 days), which would result in additional charges. Later, the hotel told me they would correct it to 1 night (2 days) and that no extra charges would be applied. They also took my card for deposit purposes but assured me that no payment would be made. However, on July 14th, I was charged twice: CHF 30 and CHF 46.8. Could you please clarify why these charges were made and arrange for a refund if they were charged in error?"