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I had a basic simple room facing the pool, it was quiet, I slept well. Room had its basic amenities, a double sized bed, a mounted TV, AC, a ceiling fan, a table two chairs, a fridge, a safety box, sink, a small hair dryer. The room is just right for one or two persons. The pool is pretty and inviting. The front desk reception, housekeepers, and restaurant employees were all friendly, helpful and professional. The hotel is surrounded by restaurants, shops, and the beach is right across the street. Great location for sure!

This so-called 4-star-hotel is totally overrated - the staff is very kind, but the paid breakfast is less then you'll get on an airplane, it's not more than a starter. You'll get no juice if you already took 3 tiny pieces of fruit. Or you'll get one glass of cheap juice from concentrate (not even real juice in a 4-star hotel!), but then no fruit. And don't ask for a second small glass of juice - you won't get it, you already had one. You can choose only one tiny meal, and nothing more. But no extras like chicken or so. Just tacos with a sauce on it. That's it. After this breakfast, you have to go to another place, because you'll be hungry as before. I'm staying in hotels around the world most of the year, but this breakfast is one of the worst I've ever got. If I were here on vacation, I would cancel right away and change my stay. The rooms are big but totally basic - I wonder how they got 4 stars - not even a fridge or a water cooker in the room. If you want more water than provided in the room, you have to pay. Sorry, this is 4 stars and we talk about water!! Never experienced this before, and this is not my first time in Mexico. They just want you to pay for everything. In the morning I wake up because the laundry is in front of my window. The view outside the window is a white wall. You will not get a good sleep here, because you hear EVERYTHING that happens in this hoteI. I would not recommend this stay at all for vacation, in a hostel I would feel more welcome. Read the other reviews - I'm not the only one with this terrible experience here, especially regarding the breakfast. We kindly told them our problems with the breakfast, but they are not willing at all to improve their service. Today at breakfast I kindly asked again: ”I believe it's not possible to get a second glass of juice?” - The answer: ”no, not possible, just one”. If it wouldn't be so horrible here, I would have to laugh. The pictures provided by the hotel are far away from reality.

Hello travelers, since to be honest, the hotel has an excellent cost-benefit. I am delighted with the view of the main bay and the beautiful beach of zicatela. The room was very comfortable and was very comfortable. The most important hotel is the most attractive and very nice hotel, and the most nice hotel is the most attractive hotel.

Todo muy bonito, a excepción de la ubicación por estar en orilla de carretera en la noche mucho ruido de los carros y pasan grandes con exceso de velocidad y el único detalle ya hablando del hotel es que su alberca estaba muy clorada, de lo demás tanto en limpieza como en servicio todo. Bien

The hotel is central and, despite being a little old, it has its charm and is clean. The hotel was the most badly located, the receptionist was expensive to give us any kind of indication and was quite a margin. On the last day, we had the check out at 12 but the flight didn't leave until 17:00, we asked you if we could leave the baggage for an hour somewhere and told us not (never had passed us), We asked if he could call a taxi and told us they were picking up on the street (without giving much more details). The first day, when we returned from the beach, the door of the room was open (they had cleaned and washed it without closing), nothing happened but we had all in the room...