Pet friendly Hotels Birmingham

Shane was really helpful in suggesting food and drinks and it was a nice, relaxed environment at the bar for our food. The food was well presented and tasty. The superfood salad was really nice. Definitely have the extra chicken. The desserts were also excellent. Sticky toffee pudding and chocolate brownie were also great. Would recommend it for a relaxing drink and food. Great service. Shane and Jessica were really nice.

We stayed in a one bedroom suite for 2 nights, on the fifth floor, with a 2 year old toddler. Overall our stay was ok, the apartment had what we needed, was well located and noise was minimal at night. Cleanliness was ok but could be improved eg stains on armchairs in living room, dust on shower curtain rail. Good range of items at breakfast. However a couple of issues we flagged to reception: At the breakfast buffet on our last morning, I filled up my toddler’s milk cup with milk from the fridge, before passing it to another guest, and then filling up his cereal with the same bottle. Luckily, before he’d drunk much of the milk, the other guest came over to tell me she thought the milk was off and had seen me fill up a sippy cup with it. My husband tasted it and confirmed it was sour and fizzy. I went to check the fridge and there were several bottles of milk that had gone past their clearly stated sell by dates, including one that didn’t have a cap on. I immediately told breakfast staff who had been moving bottles around with ample opportunity to check dates, and didn’t receive an apology. Later we told reception, they apologised but no remedial action offered. Had the other guest not informed me, my son and other guests could have been very sick. Staff need to be trained to check sell by dates on items at offer at breakfast, before putting them out for guests to use. We had another issue with the travel cot supplied, it didn’t have a proper mattress, just a folded up board. Reception did offer to bring up towels/sheets to fold and act as a mattress but I thought this was poor. We ended up buying a travel cot mattress for our stay. These combined issues affected our stay so can’t give more than 2 stars.

Hotel is little bit old but location is really good, very close to the Birmingham New Street station. Convenient transportation. Birmingham China town is nearby.

The location was in a prime spot. Next to all the main shopping and Christmas market areas. The room was modern, spacious, and very clean. The kitchenette was well equipped for self-catering if required. The staff were lovely, friendly and helpful. Although no parking on site, they have a deal with the nearby car park for £5 for 24 hours. The car park was safe and secure, and it was located a few minutes away. Overall, it was an enjoyable stay. It's definitely a consideration for future trips.

The hotel is amazing We have encountered a payment issue with their hotel supplier ( hotel beds ) however Trip staff helped to solve the matter promptly .

I stumbled upon this hotel by accident, and I'm glad I did! Me and my friend stayed in a twin room for the night as I was visiting from out of town and just needed to somewhere to lay my hat and we thoroughly enjoyed our short time here, it's not too far.from the city centre but far enough for it to be remote and quiet, the staff were very friendly and approachable and the room was lovely and clean and the shower exquisite. The breakfast was freshly.made and delicious, so all in all a lovely stay and we will definitely consider coming back in the future :)

From the moment we checked in we found all the staff friendy greeted with smile and eye contact, the room was spotless we ate at the hotel in the evening took advantage of the 3 course set meal deal that was good value.Breakfast was very good plenty to choose from. We used the complimentary transfer to the airport and again the driver was very friendly and helpful . Overall a great stay and will be using this hotel again in September.

Very strategic location. Walking distance from Birmingham New Street station. China town is just in front of the hotel. Nearby to few places of interest like Peaky Blinders mural...

Going on a business trip, really not looking forward to it at all..booked the closest hotel to the venue not realising it’s actually connected..expected to be in a travel lodge-esque box…this hotel was so nice, I’d happily go back! Everything about it, polite helpful check-in staff, excellent room with everything I needed. Lovely staff in the restaurant, even allowed me to grab a pastry for breakfast even though I’d not paid for breakfast ( surgery precludes me chomping down on piled high buffet plates)….uber comfortable bed, fab shower, tea coffee facilities, iron and board, usb sockets in the room…in spite of what others may have experienced, the entire hotel was immaculately clean and tidy..with a somewhat unusual but really nice orange smell in the reception…would not hesitate to stay here again!!

Lovely hotel and perfect location Unfortunately we had a problem with the apartment that we had booked and stumbled across this hotel The reception was very helpful We did have an issue with the parking on site but they have a parking place just behind the hotel which for two days only cost £12