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Spent several days in Ourense at the Princess. The staff were helpful and our room was very nice. The hotel is a little bit older but still the furniture, bed, and bath were all just fine. Breakfast was fine, and there were fresh fruit available each day (although hours for breakfast were limited). Located conveniently downtown.

Ourense is a small city packed with beautiful corners and interesting sites. The team at Carris made sure we got in all the local secrets. The rooms are incredibly well appointed and maintained. We originally had a suite which was fantastic but had to move to a regular room. It was an incredible surprise to see such well taken care of spaces. I did miss the balcony in the original room but have to say that the new room was still great in size. Bathroom and shower were also spectacular. Ana at the reception took great care of us as did the rest of the team. Very warm and personalized service. For sure a much better option than the chain hotels around downtown.

The power inside is really dripping, and the converter is charging and scaring me! ! ! Then power off! ! ! The rest is OK

The staff were very helpful in having and explaining maps they had of the city and the points of attraction. The spa was awesome with massaging jets around the pool. We didn't get into the pool until after sitting in the sauna. The pool felt really good then. The hotel is located fairly centrally between the river and old town. The river walk was very scenic and we visited the one of the two hot springs that was open. Two of them were closed because the river was running high and flooded them. The old town had a number of tapa bars and restaurants where we enjoyed local favorites. The hotel staff also told us about a place for star gazing which we walked to and enjoyed even though it was a 630 feet climb of 1 mile. We would recommend a visit to this hotel and town anytime.

The hotel was perfect for us as we were travelling around Northern Spain in our campervan and parking in Ourense isn't easy to find in the city and several hotels the parking was not on site and reviews said parking was tight for a car so we would have struggled with our van. The Exe parking was great with plenty of space, there was a lovely outdoor pool area (although we didn't use it as only there for 24 hours). It was easy to get into town from a bus stop a 3 minute walk away opposite the Meson bar/cafe at the junction on the road to the hotel and was 85c each adult each way. The hotel itself is a little dated and basic, not the 5* it says it is but was clean and the beds were comfy and the room had a tv and fridge plus a hairdryer and shower gel, shampoo and conditioner in the bathroom. The staff were welcoming on arrival. Do not be put off by the location as the bus was easy and cheap and the hotel is not fancy in any way but if you are there to sightsee in Ourense and the room is for showering and sleeping in don't hesitate to book.

Hotel muy buen ubicado. Habitación amplia y moderna. Dispone de parking de pago, pero también es fácil aparcar cerca.

The service from the lady at the front desk is very considerate. The room we stayed in for 2 people gave us a small room as a gift. The hotel is an ancient building, but it is beside the road, but the sound insulation is very good. The breakfast is also very cost-effective. The town is quiet and relaxing

Hotel simples, sem luxo. Muito limpo. Quartos pequenos, mas mt confortáveis. Receção 24 horas aberta. Relação qualidade preço muito boa. Fica situado em pleno centro de Ourense . Tem um acordo com um parque de estacionamento que fica mesmo ao lado. Funcionários muito atenciosos. Recomendo vivamente.