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Wir waren nach ca. 8 Jahren wieder hier. Leider hat sich in dieser Zeit nicht viel zum Positiven geändert. Wir hatten ein Apartment gemietet. Es ist großzügig geschnitte, hat jedoch noch einen original DDR-Charme. Steckdosen, Wände, Deko... Die Schränke im Flur waren obenauf sehr verstaubt, im Wohnzimmer die Schrankwand ebenso. D.h. es ware erstmal putzen angesagt. Der Kühlschrank macht ein Geräusch wie ein Panzer - vielleicht war es einer im Miniformat. Einige BAlkongeländer sind dermaßen marode, dass man bereits vom Parkplatz aus sieht, dass sie bald abstürzen. Das Frühstücks- und Abendbuffett sind ok, jedoch nicht gerade abwechslungsreich oder geschmacklich anspruchsvoll. Naja, die Käche sollten vielleicht mal neuere Rezeptbücher studieren. Das Hotel ist ja immer sehr gut ausgebucht. sogar von Spitzensportlern zum Training auf den nahen Sprungschanzen, Langlaufhalle, etc. Da wundert es mich schon, dass man kein Personal zur Reinigung findet oder Ideen für die Speisekarte entwickeln kann. Die Bar war dagegen super! Das Personal weitestgehend nett - nur die Hotelmanagerin ist recht unwirsch und barsch. Wir kommen definitiv nun nicht wieder hierher. Insgesamt auch preislich total überpreist für diesen Service, Speisen und in die Jahre gekommene Zimmer.

Hard to know what exactly to say about the panorama hotel. It’s worn pretty much everywhere. Rooms are small and if you’re here in the summer time you’ll never escape the scorching heat as the windows only open slightly for safety reasons. There’s no ventilation in the bathrooms so if you do decide to use the pool, your swimwear will never dry. Our toilet was clogged and required service so we couldn’t use it for an hour and a half. Bit annoying staying on the 9th floor with two small kids and having to travel to the basement for toilet use. There are no mini fridges in the rooms which is also a bit annoying when it’s 34 degree Celsius The pool is hot - so don’t expect to cool off on a hot day. The pool changing areas are newly renovated and nice but also lacks ventilation. Restaurant is good - buffet is solid well made German food. The play areas are good but again hot, even if it’s only 20 degrees outside

My stay Silvester 21/22, an experience I never wish any other guest! Respect absolute service Desert: no 4 * Classification expect, 1. Station and surroundings - quietly located and beautiful forest nearby, perfect for nature friends and point of start to discover the Th. Forest. 2. Hotel appearance and atmosphere - outdoor area ok , 20 years ago certainly still look beautiful. (But not in principle) atmosphere in the 90s style, few but lovely deco elements can be recognized. Hotel rooms: Suite booked, newly renovated furniture with beautiful wood elements, however wallpapers and hangs old and dirty. Bed with hair picked and bath dirty & dust, (unfortunately technology defect, can happen) Restaurant & Hall: also here in the 90s style, nostalgic who likes it. 3. Silverstergala appearance: , cold & no table deco , 5 gang menu covered and air balloon on the chair, would not be bad in a restaurant. (However for 99,€ incl. 5 gang menu - (was ok and has tasted, but with components that were not even on the map) Glass Sekt, DJ without moderation & function with dance ban (Corona however not communicated before) , Magician reminded me of Max Giermann Magic Show at LOL, (unfortunately the worst arrangement I've ever experienced- Silvester menu would have been the right name to adjust the expectations, Yes I like to pay €99 for an experience and good food, but that was not worth €50. 4. Wellness area and fitness room: beautiful swimming pool with views of the forest (my booking ground) and 2 saunas as well as functional but not lovely relaxing area. (unfortunately not available, at request at Check IN watches, 1 room/h for the entire wellness area Corona ) here would be sauna & swimming pool dividable due to the arrangement. Fitness room - 6 equipment from the 2000er 5. Service - absolute disaster , already at check in could not be made clear statements, at the table swallow - the server went down saying to the kitchen ( who come here and don't even know the dance ban is. (no I asked for the musical entertainment when booking and was pointed to change of band to DJ) a CD would have done it too. Rooms dirty - (reception no idea, look another- OK ). Old suite - yes bath clean but bed with hair- we can have new clothes - (no no housekeeping there) call - (tablet defect, you bring it down to me , I charge it, OK but then it still remains not loadable if......! Personal - dressing different and not representative( for a pension or kneipe -OK) service-oriented equal to zero, unknown and lack of communication, unfortunately believes something unmotivated by management. Hotel management respect and discrete , unfriendly , no guest-oriented behaviour , absolutely disastrous and lack of readiness to resolve (

Das Hotel liegt zentral in dem kleinen Ort Suhl. Das Comfort Einzelzimmer war sehr groß, das Frühstück in Ordnung, aber nichts Besonderes. Das Personal war sehr freundlich. Das Hotel ist in die Jahre gekommen, die Ausstattung unmodern, das Fenster ließ sich schwer öffnen und knallte von selbst wieder laut zu, überall Teppichboden, der Föhn im Bad ist uralt und unbrauchbar und die Reinigung des Bades war auch nur mäßig. Es gab keinen Kühlschrank. Der Ausblick ist kein Aushängeschild. Den hat man auch von anderen Punkten rund um den Ort, da Suhl im Tal liegt. Preis-Leistung ungenügend (75€ ÜF).

I booked this hotel on very short notice due to some changes at work. The hotelstaff was extremely friendly and helpful, the room was ok, the bed very comfortable. The hotel itself is perfectly located in the city Centre. The only real problem was the parking situation. A garage is available, just small. A public parking is available on the other side of the street.

A lovely hotel. All the staff we met were extremely friendly and professional. I don't speak any German (typical British person!) but most of the staff spoke some English. I had an excellent sleep on a very comfortable bed. The food in the restaurant was excellent, but they do not have English menus, so Google translate came in very handy! Large, safe car park at the back of the hotel. Ignore the old reviews, this place is wunderbar!