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Naples is the only city with high-rises on my trip to Italy. This Renaissance location is not bad. The subway is very close. It is also close to Newcastle, the town hall, and the port. There are several steps at the entrance of the hotel, there is no barrier-free access, and heavy boxes are more painful. Of course, if there is staff, they will help, but not always ... The breakfast environment of the hotel is good, overlooking Mount Vesuvius and the Mediterranean Sea. The variety is not particularly large but it is enough. There is an automatic muffin making, which looks very fun. The facilities of this hotel are slightly old and the bathroom has cracks, which is not comparable to that of a Mercure in Palermo. And the hotel does not provide bottled water, of course, there is a supermarket diagonally opposite, and shopping is very convenient.

Stayed just one night to be close to the airport after spending a week in the Amalfi coast and staying in Sorrento. The room was very nice and clean. The staff was very helpful in giving restaurant recommendations in the area and setting up a taxi pick up for the following day for an early flight. Small hotel but very good experience. The surrounding area is mainly local people and businesses, little stores and a few shops, nothing major to see or experience.

The hotel room is very good, breakfast is on the 9th floor, and the view is very wide. There is a huge high-rise building in front of the volcano side, which obstructs the view. . The location is also very good, very close to the shopping pedestrian street. . It ’s difficult to drive to the hotel. The parking is to unload the big box on the side of the hotel ’s main entrance, then turn right and then turn to the underground garage with oriente. Give them the keys and leave them alone.

Going to Italy for the first time from Canada we didn't know what to expect. Nice hotel at a good price. A bit on the outskirts of Napoli but we knew that already. A great breakfast is also included. Where this hotel exceeds is it's customer service. Antonio at the front desk is amazing and goes above and beyond his duties. He speaks both English and Italian fluently and his advice and recommendations made our 2 nights safe and fun. We will definitely be going back. The hotel recommended Antonio who is a taxi driver in the area and an amazing driver and tour guide. He explained where we should and shouldn't go and was available to drive us whenever and wherever we needed to go. Thank you to both Antonio's for making our mini vacation amazing.

Unfortunately this stay was made costly at the worst time just as I was checking out. Be on your guard with hotel communications and use a translation app when speaking to staff on any important matters. I had accumulated a lot of Euros while settling shared receipts at the end of a family trip. I effectively became the exchanger for rest of family when they left town before me, and I ended up with half the price of my hotel bill. The day before check out, I asked 2 different hotel desk staff - in Italian - if I could use the Euros towards my hotel bill and they told me yes. So I spent my last day walking the city- and not using the available time to go to a bank and exchange the currency for a fair rate. At check-out the next morning, the Chief desk clerk told me it was too late to change my payment, they could not accept the cash, and the charge would go on my credit card. I pleaded with her and explained my prior communication. I was shocked she would not listen to my explanation and simply told me I misunderstood. I could not wait to change all the cash at my US bank, so I ended up losing 25% of the currency’s value using th airport exchange. Otherwise, rooms are nicely furnished. But you pay a lot for what you get and need to be careful about their added room charges. Depending on which staff you speak to, you will get different responses. Frankly, they seemed to have a predatory approach to foreign tourists. Multiple times I witnessed desk staff pushing costly guided tour packages of external sites like Pompeii, instead of answering English-speaking tourist questions about cheaper taxis and public transport. No doubt this is a source of hotel kick-backs. If you stay here, good luck.

Stayed for the second time, the location is very good on the edge of the seaside avenue in the city center, this time the hotel has been renovated, more beautiful, very comfortable, is one of the best hotels in Naples, will choose here in the future